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-I-摘要物业管理行业是在传统的房屋管理基础上发展起来的新兴行业，近年来获得了显著的发展。随着计算机的出现，物业管理已经由手工服务升级为计算机服务，作为现代物业管理行业的重要技术手段，小区物业综合管理系统发挥着越来越重要的作用，设计和开发小区物业综合管理系统具有明显的实际意义。以JSP为编程语言，在B/S架构下实现一个服务于小区物业信息管理业务的综合系统。系统由车位租赁信息模块、报修管理模块、建议功能模块、住房资料模块、物业收费查询模块、车位租赁管理模块、报修处理模块和建议回复模块等8个功能模块构成。实现了针对社区业主和社区管理员两种角色的权限管理。系统经过实际运行测试满足用户的需求，达到预期效果。系统利用MVC架构的思想及其优势，用JSP技术实现前台页面编辑，将业务数据封装在JavaBeans中，通过JDBC桥实现数据库的逻辑连接，运用分层的思想来构建系统的框架，将用户界面层、业务处理层和数据存储层分别独立设计，实现代码分离编写，最大限度的将业务数据独立出来单独管理，使系统结构清晰、使软件系统的可移植性和可维护性明显增强；同时使用SQLServer2000作为后台数据库，也有效地降低了系统的应用成本，具有更好的推广价值。关键词：小区物业综合管理系统；浏览器/服务器架构；模型－视图－控制器模式-II-AbstractPropertymanagementindustryisthetraditionalhousingmanagementdevelopedonthebasisoftheemergingindustriesinrecentyears,wasdevelopedbyleapsandbounds.Withtheemergenceofcomputers,propertymanagementserviceshasbeenupgradedfrommanualtocomputerservices,propertymanagementindustryasamoderntechnologicalmeansoftheimportant,propertyinformationmanagementsystemisplayinganincreasinglyimportantreuse,designanddevelopmentofthepropertymanagementinformationsystemhasobviouspracticalSignificance.ToJSPfortheprogramminglanguage,intheB/Sframeworkoftherealizationofapropertyservicesintheareaofintegratedinformationmanagementsystem.SystemInformationmodulefromtheleasingofparkingspaces,torepairthemanagementmodule,theproposedfunctionmodules,housingdatamodule,modulesforpropertycharges,parkingleasemanagementmodule,torepairprocessingmoduleandrecommendationsbacktoeightmodulessuchasafunctionalmodule.Implementationofthecommunityagainsttheownersandmanagersofcommunitymanagementofthecompetenceofthetworoles.Aftertheactualtestingsystemtomeettheneedsofusers,achievethedesiredresults.MVCframeworkofthesystemanditsadvantages,prospectswithJSPtechnologypageeditors,businessdatapackageinJavaBeans,throughthedatabaseJDBCbridgeconnectingthelogic,theideaofusinghierarchicalsystemtobuildtheframework,userinterfaceLayer,thelayerofprocessinganddatastorage-independentdesign,respectively,fromthepreparationofthecodetoachievemaximumoperationaldataofaseparateindependentmanagement,allowingthesystemtoclearthestructuresothatthesoftwaresystemportabilityandmaintainabilitysignificantlystrengthenedatthesametimeuseSQLServer2000databaseasabackground,butalsoeffectivelyreducethecostofthesystem,thepromotionofbettervalue.KeyWords：PropertyInformationManagementSystem；Browser/serverarchitecture；Model-View-Controllermodel-I-目录第一章系统概论.......................................................11.1课题背景与意义.......................................................11.2应用现状与发展趋势...................................................11.3研究内容.............................................................41.4开发环境与工具.......................................................51.5组织结构..............................................................7第二章开发技术简介.....................................................82.1JSP技术的强势........................................................82.2MVC模式..............................................................9第三章小区物业综合管理系统系统的总体设计..............................123.1需求分析............................................................123.1.1功能需求定义......................................................123.1.2用例模型及场景说明................................................133.1.2数据流程图.........................................................153.2功能设计............................................................183.3数据库设计..........................................................203.3.1数据库概念设计....................................................203.3.2数据库物理设计....................................................23第四章小区物业综合管理系统系统的详细设计............................264.1系统登录模块的设计..................................................264.2管理员信息管理模块的设计............................................274.3业主信息管理模块的设计..............................................284.4车位信息管理模块的设计..............................................294.5车位租赁管理模块的设计..............................................304.6报修管理模块的设计..................................................304.7业主缴费管理模块的设计..............................................314.8系统退出模块的设计..................................................344.9本章小结............................................................34第五章小区物业综合管理系统系统的实现................................355.1报修处理模块的实现.................................................355.2物业收费查询模块....................................................365.3住房资料模块........................................................37-II-5.4车位申请与管理模块..................................................36第六章小区物业综合管理系统的测试....................................386.1系统测试的简述......................................................386.2系统测试............................................................386.2.1系统入口测试要点..................................................386.2.2用户注册信息测试要点..............................................386.3系统测试效果........................................................38结论.................................................................41致谢..............................................................43参考文献..............