搜索
序号NO.标准Criteria合格YES部分PARTIAL不合格NO得分POINTS备注REMARKS改进日期ActionPlan1店外场所EXTERIORGROUND1.1酒店标志和标识的状况CONDITIONOFHOTELSIGNANDLOGO1.1.1清洁、醒目，状况良好Cleanmarkednessandingoodcondition1.1.2夜间灯箱要有足够、完整的照明Sufficientlylitatnight1.2入口Entrance1.2.1进入酒店的指引标识清晰，便于外来车辆及客人进入Clearsignagefortheconvenienceofcomingarrivingguests1.2.2干净，整洁，无垃圾Clean,tidiness,nodebris1.3停车场状况CONDITIONOFCARPARK1.3.1干净Clean1.3.2道路状况良好（无坑洼）Roadingoodcondition(nopotholes).1.3.3指向的、“不能停车（NOPARKING）”及允许高度的标志要清晰可见NoParkingandheightclearancesignsclearlyvisible.1.3.4停车位有专人管理，引导，保证车位不被当作其他用途PatrolledregularlybySecurity1.4室外旗帜OUTDOORFLAGS1.4.1至少3根旗杆，分别悬挂戴斯品牌旗帜、国旗、业主公司旗帜序号NO.标准Criteria合格YES部分PARTIAL不合格NO得分POINTS备注REMARKS改进日期ActionPlan3flagsatleast(DaysInnLogoflag,nationalflag&ownercompanyflag)1.4.2所有旗帜保持良好状态，从清晨悬挂到日落Allflagsingoodconditionandflownfromearlymorninguntil1.5sundown建筑外观及周边物品（植物、装饰、景观、喷泉）CONDITIONOFEXTERIOROFTHEBUILDING1.5.1干净Clean.1.5.2状况良好Ingoodcondition.1.5.3足够的照明Sufficientlighting.2大堂LOBBY2.1外观和状况GENERALAPPEARANCEANDCONDITIONOFHOTELLOBBY2.1.1干净,垃圾箱及烟灰缸等保持清洁Clean,keepthetrashcans&ashtraysclean2.1.2状况良好Ingoodcondition.2.1.3足够的照明Sufficientlighting.2.1.4适当的纯音乐背景音乐Backgroundmusic.2.2每日记事板和一览表序号NO.标准Criteria合格YES部分PARTIAL不合格NO得分POINTS备注REMARKS改进日期ActionPlanDAILYEVENTBOARDSANDLISTINGS2.2.1干净、状况良好Cleanandingoodcondition.2.2.2信息及时且拼写正确、易认Currentwithcorrectspellingandeasytofollow.2.2.3彩色印刷，有酒店LOGO，Multicolorprintingspace,withhotellogo2.3公共休息室PUBLICRESTROOMS2.3.1洁净Clean.2.3.2完好备用Wellstocked.2.3.3无异味Odour-free.2.3.4经常有服务Regularlyserviced.2.3.5照明好Well-lit.2.4公共卫生间RESTROOMINLOBBY2.4.1及时清理，时刻保持整洁Regularlyserviced,clean.2.4.2无异味Odour-free.2.4.3设施设备能够正常使用Wellstocked.序号NO.标准Criteria合格YES部分PARTIAL不合格NO得分POINTS备注REMARKS改进日期ActionPlan2.4.4照明充足Welllit.2.4.5卫生用纸时刻保持充足提供Toiletpapersupplysufficient2.4.6各个厕位内至少保证一个挂衣钩Atleastonecoathookineverystall2.5大厅内的指向标志DIRECTIONALSIGNSINTHELOBBY2.5.1干净Clean.2.5.2状况良好Ingoodcondition.2.5.3标志安放位置醒目、易懂Signsareprominentlylocated,easytofollow.2.6前台FRONTDESK2.6.1前台要干净、整洁，笔要保持工作状态，记事本外观要新。Frontdeskcounterisclean,neatandtidy.Pensareinworkingconditionandblotterpadsarelookingnew.2.6.2酒店前台必须放置戴斯（中国）酒店宣传册及戴斯简报。TheDaysInnChinabrochures&DaysNewsmustbeprominentlydisplayedatthefrontdesk.2.6.3戴斯（中国）VIP卡DICVIPcard2.6.3.1大堂醒目位置摆放戴斯（中国）集团统一印制的VIP卡宣传海报DICVIPcardposterisprominentlydisplayedinLobby序号NO.标准Criteria合格YES部分PARTIAL不合格NO得分POINTS备注REMARKS改进日期ActionPlan2.6.3.2前台摆放VIP卡折页宣传册DICVIPcardbrochuresplacedinLobby2.6.3.3前台提供VIP卡介绍及销售服务ReceptionprovidesVIPcardintroductionandsalesservice2.6.3.4前台摆放戴斯（中国）酒店宣传册PlaceDIChotelbrochureinreceptionarea.2.6.4所有酒店必须接受主要信用卡作为支付方式。酒店至少应接受：AmericanExpress,MasterCard,Visa,DinersClub和银联卡Propertiesmustacceptallmajorcreditcardsaspaymentforallcharges.Asaminimum,thismustincludeAmericanExpress,MasterCard,Visa,DinersClub,andUnionPay.2.7行李存放区域BAGGAGEAREA2.7.1干净,有序Clean，orderly3客房ROOMS3.1洗衣服务LAUNDRYSERVICE3.1.1洗衣袋及洗衣价格单必须放置于所有客房及前台。戴斯三星酒店可以选择是否提供上述服务，如提供此服务，则洗衣袋及洗衣价格单必须放置于所有客房及前台。ItisoptionaltooffersamedayguestlaundryanddrycleaningserviceforDaysInn’s,however,ifaDaysInndecidestoofferthisservice,laundrybagsandpricelistisrequiredtobeoffered.3.2客房广告GUESTROOMADVERTISING序号NO.标准Criteria合格YES部分PARTIAL不合格NO得分POINTS备注REMARKS改进日期ActionPlan3.2.1所有放置于客房内的广告制作应专业，并应有助于推广戴斯品牌。客房内的广告只限用于戴斯酒店的服务及设施、戴斯品牌的宣传、其他戴斯酒店的推广及当地非住宿业公司的宣传广告。AllguestroomadvertisingshouldbedoneprofessionallyandshouldbenefittheDaysInnSystemasawhole.3.3基本客房设施要求GUESTROOMINITIALCONDITION3.3.1门锁功能正常，好使好用。Doorlocksfunctionsmoothly,andareinexcellentcondition.3.3.2房间的地毯情况良好，没有明显的破损、缝裂和线头，没有任何污迹和破洞。Carpeting/Flooringthroughouttheroomareinverygoodcondition,freeofvisiblewearandlooseseamsandthreads,andarecompletelyfreeofdebrisandstains.3.3.3墙、木家具和天花情况良好，没有划痕、脏痕和尘灰。Walls,woodworkandceilingsareinverygoodcondition,freeofnicks,marksanddirt.3.3.4家具情况良好，没有裂缝，划痕和污尘。Furnitureareinverygoodcondition,freeofvisiblewear,andarecompletelyfreeofdebrisandstains.3.3.5窗和玻璃门里面洁净，外面净洁，包括门坎和门框。Windowsandglassdoorsarecompletelycleaninside,verycleanoutside,includingsillsandframes.3.3.6窗和玻璃门操作灵活，安全，玻璃门上有安全扶手。Windowsandglassdoorsoperatesmoothlyandeasily,andlocksecurely,withsafetybarsonglassdoors.3.3.7房间里的架子和抽屉没有灰尘和划痕。Allshelvesanddrawersthroughouttheroomarecompletelyfreeofdustanddebris.序号NO.标准Criteria合格YES部分PARTIAL不合格NO得分POINTS备注REMARKS改进日期ActionPlan3.3.8床要柔软舒适，放置足够的枕头（大床4个，小床2个）。Bedspresentaplushandcomfortableappearance,withextrapillow(4onkingbed,2ontwinbed).3.3.9所有床上用品情况良好，没有破裂、污渍、头发等。Allbeddingmaterialsareinexcellentcondition,freeofwearandanydebris,hairorstainwhatsoever.3.3.10整个房间无异味，通风良好。Entireroomisfreshandodor-freeandgivesanimpressionofgoodventilation.3.3.11温度开关操作简单，可以迅速改变室内温度。Temperaturecontrolsaresimpletouseandhaveefficienteffectivenessinchangingroomtemperature.3.3.12床上、书桌、椅子和沙发处有良好看书照明。Lightingprovidessuperiorreadingilluminationatthebed,desk,andchairs/sofas.3.3.13房间内放置印刷品有、客服指南、文具、地图、客人问卷、送餐菜单，且保持良好状态。RoomcollateralincludeDirectory,GuestServicesDirectory,gueststationery,citymap,guestquestionnaireandroomservicemenu,allinexcellentcondition.3.3.14酒店必须确保客人能够24小时使用客房电话。Incomingandoutgoingtelephoneservicemustbeavai