酒店职位英文缩写GM---GENERALMANAGER总经理DGM---DUTYGENERALMANAGER副总DOR---DIRECTOROFROOMS客务部总监AM---ASSISTANTMANAGER大堂经理(住店时投诉可以找的人)FIN---FINANCE财务部DOF---DIRECTOROFFINANCE财务总监DOM---DIRECTOROFSALES&MARKETING销售部总监FO---FRONTOFFICE前厅部FOM---FRONTOFFICEMANAGER前厅部经理FD---FRONTDESK前台CONC---CONCIERGE礼宾部BC---BUSINESSCENTER商务中心F&B---FOOD&BEVERAGE餐饮部ENG---ENGINEERING工程部HK---HOUSEKEEPING客房部HR---HUMANRESOURCES人力资源部市场营销部sales&MarketingDivision销售部SalesDepartment公关部PublicRelationDepartment预订部ReservationDepartment客务部RoomDivision前厅部FrontOfficeDepartment管家部HousekeepingDepartment餐饮部Food&BeverageDepartment康乐部RecreationandEntertainmentDepartment工程部EngineeringDepartment保安部SecurityDepartment行政部Rear-ServiceDepartment商场部ShoppingArcade人力资源开发总监DirectorofHumanResources人事部经理PersonnelManager培训部经理TrainingManager督导部经理QualityInspector人事主任PersonnelOfficer培训主任TrainingOfficer财务总监FinancialController财务部经理ChiefAccountant成本部经理CostController采购部经理PurchasingManager采购部主管PurchasingOfficer电脑部经理EDPManager总出纳ChiefCashier市场营销总监DirectorofSalesandMarketing销售部经理DirectorofSales公关经理P.R.Manager宴会销售经理BanquetSalesManager销售经理SalesManager宴会销售主任BanquetSalesOfficer销售主任SalesOfficer高级销售代表SeniorSalesExecutive销售代表SalesExecutive公关代表P.R.RepresentativeExecutiveOffice总行政办公室宾客关系主任GuestRelationOfficer公关部经理PublicRelationManager公关部主任PublicRelationSupervisor客户经理AccountManager高级客户经理SeniorAccountManager资深美工SeniorArtist美工Artist销售部联络主任SalesCoordinator资深销售中心预订员SalesCenterSeniorReservationClerk销售中心主任SalesCenterSupervisor礼宾部经理ChiefConcierge行李员Bellboy女礼宾员DoorGirl礼宾司DoorManAccounting财务部Sales&MarketingDept.营销部GeneralManager总经理HumanResource&TrainingDept.人力资源及培训部DeputyGeneralManager常务副总经理RoomDivision房务部Food&BeverageDept.餐饮部PurchasingDept.采购部ElectronicDataProcessingDept.电脑部SecurityDept.保安部EngineerDept.工程部客房总监DirectorofHousekeeping前厅部经理FrontOfficeManager前厅部副经理Asst.FrontOfficeManager大堂副理AssistantManager礼宾主管ChiefConcierger客务主任GuestRelationOfficer接待主管ChiefConcierge接待员Receptionist车队主管ChiefDriver出租车订车员TaxiServiceClerk行政管家ExecutiveHousekeeper行政副管家AssistantExecutiveHousekeeper办公室文员OrderTaker客房高级主任SeniorSupervisor楼层主管Floorsupervisor楼层领班FloorCaptain客房服务员RoomAttendant洗衣房经理LaundryManager餐饮总监F&BDirector餐饮部经理F&BManager西餐厅经理WesternRestaurantManager中餐厅经理ChineseRestaurantManager咖啡厅经理CoffeeShopManager餐饮部秘书F&BSecretary领班Captain迎宾员Hostess服务员Waiter,waitress传菜BusBoy,BusGirl行政总厨Executivechef中厨师长SousChef(ChineseKitchen)西厨师长SousChef(WesternKitchen)西饼主管ChiefBaker工程总监ChiefEngineer工程部经理EngineeringManager值班工程师DutyEngineer保安部经理SecurityManager保安部副经理Asst.SecurityManager保安部主任SecurityManager保安员SecurityManager商场部经理ShopManager商场营业员ShopAssistant市场营销部=Sales&MarketingDepartment礼宾司=ChiefConcierge房务部=RoomDivision康体部=RecreationDepartment娱乐部=EntertainmentDepartment销售部总监=DirectorofSales高级销售代表=SeniorSalesRepresentative销售代表=SalesRepresentative行政总厨=Executivechief