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表格编号：F-QM-019InitialIssue:ReferenceNo.:Intermediatereport:8DNo.:Finalreport:HeaderdataComplaintDate:Product:8D-Title:UAESProductNo.:ManufacturePlatform:Productionline:WarrantyDecision:Manufacturingplant:SKD/CKD/(L)CBU:VAKCode:Customer:Application:DeliveringCustomer:CustomerproductNo.:Complainttype/mode:SerialNo.:Repeatedfailure:Repeated8Dcode:CustomerTrigger:Initiator:Complaintnoticedat:FailureType:Distribution:ContactPersonatCustomer:Telephone:BusinessAddress:Telefax:Email:ContactPersonatUAES:Telephone:BusinessAddress:Telefax:Email:D1ProblemSolvingTeamSponsor:Teamleader:Telephone:Email:Teammembers:D2ProblemDescriptionManufacturingDate:CustomerComplaint:UAESDescription:Geographicalplaceofcomplaint:Mountingplace:No.ofcomplaintparts:No.ofreturnedpartsforinvestigation:No.ofdeliveredparts:DeliveredNo.:FindingRate:No.ofreturnedparts:Mileage:DateofMalfunction:Affectedlocationonproduct/component:Typeofnon-conformity:Customized8D-demandtobekept?(Y/N)Customer8Dcode:Completionofinvestigation:D3Containmentaction(s):Preliminaryanalysis:ContainmentactionsatUAES:Resp.:Plannedintroductionon:Introducedon:Effectivefrom:Containmentactionsatcustomer:Resp.:Plannedintroductionon:Introducedon:Effectivefrom:Containmentactionsresults:Agreementofcontainmentactionsfromcustomerforprocessorproductchanging:Responsible:Date:Arethereanysimilarfailurecomplaints:Reference8DNo.:D4RootCauseAnalysisDefectCause:Rootcause(s)(RC)andverification:whycouldthenon-conformityoccur?(SuggesttoutilizeQ-tools:5-Why,Fishbone,KTect.)OccuranceRootCauseAnalysis:VerficationResponsible:Verificationcompletedon:Rootcause(s)(RC)andverification:whyhasthenon-conformitynotbeendetected?(SuggesttoutilizeQ-tools:5-Why,Fishbone,KTect.)Non-dectectionRootCauseAnalysis:Non-dectectionRootCauseVerification:VerficationResponsible:Verificationcompletedon:CausingProcess:Expectedeffects/Riskassessment:Productionperiodaffectedfrom:to:Productionqty:internal:0km:Field:Expectednumberoffurthernon-conformities:Productionqty:internal:0km:Field:Responsible:completedon:OccuranceRootCauseAttachm.No.8DReport表格编号：F-QM-019版本/Version:032011.11.28表格编号：F-QM-019InitialIssue:ReferenceNo.:Intermediatereport:8DNo.:Finalreport:Attachm.No.8DReportD5Correctiveactionsandproofofeffectiveness:Correctiveaction:Correctiveactionagainst:ProofofEffectiveness:VerficationResponsible:Verificationcompletedon:Correctiveaction:Correctiveactionagainst:ProofofEffectiveness:VerficationResponsible:Verificationcompletedon:Correctiveaction:Correctiveactionagainst:ProofofEffectiveness:VerficationResponsible:Verificationcompletedon:Correctiveaction:Correctiveactionagainst:ProofofEffectiveness:VerficationResponsible:Verificationcompletedon:D6IntroductionofcorrectiveactionsandtrackingofeffectivenessDescriptionoftheaction(s):Introducedcorrectiveaction:Correctiveactionagainst:Resp.:Plannedintroductionon:Introducedon:Effectivefrom:Introducedcorrectiveaction:Correctiveactionagainst:Resp.:Plannedintroductionon:Introducedon:Effectivefrom:Introducedcorrectiveaction:Correctiveactionagainst:Resp.:Plannedintroductionon:Introducedon:Effectivefrom:Introducedcorrectiveaction:Correctiveactionagainst:Resp.:Plannedintroductionon:Introducedon:Effectivefrom:Trackingofeffectivenessoftheintroducedcorrectiveaction(s):Overalleffectivenessofintroducedcorrectiveactions:VerificationResponsible:Verificationcompletedon:Introducedcorrectiveaction:Correctiveactionagainst:VerificationResponsible:Verificationcompletedon:Customeragreementat:By:Removalofcontainmentaction(s):Responsible:Removedon:D7Preventionofrecurrenceofthenon-conformityUpdateforQM-System(FMEA,Procedure-Instructions,PQIP...):Responsible:Plannedintroductionon:Completedon:AdoptionofPoss.CorrectiveAction(s)forotherProcesses,Products,LocationsCouldtherootcauseaffectotherprocesses,productsorsites?Ifyes:Whichotherprocesses,productsorsitesmaybeconcerned?Ifyes:Whichdepartmentsdoyouinform(e.g.LessonsLearnedCoordinators)?Responsible:Plannedintroductionon:Completedon:Ifno:Whydon'tyouconsideraboutotherprocesses,productsorsites?D8ConclusionLeaderby:Accomplishedat:Results:Conclusionofthereportconfirmsthrough:Sponsor:Name:Signature:Date:NE:Name:Signature:Date:Plant:(TEF,MOE)Name:Signature:Date:PM:Name:Signature:Date:Others:Name:Signature:Date:QM:Name:Signature:Date:SpecificactionDescription:SpecificactionDescription:SpecificactionDescription:IntroducedcorrectiveactionSpecificactionDescription:表格编号：F-QM-019版本/Version:032011.11.28发行日期:客户QN号码:临时报告:8DNo.:最终报告:主要信息:投诉日期:产品名称:8D名称:UAES产品号:产品平台:生产产线:责任判定:制造工厂:SKD/CKD/(L)CBU:VAK号码:客户名称:整车及发动机号:交货客户名称:客户产品号:抱怨类型/模式:序列号:是否重复失效:重复失效8D号:客户发起人:UAES发起人:抱怨发现地点:缺陷类型:分发人员:客户联系人:电话:公司地址:传真:电子邮箱:UAES联系人:电话:公司地址:传真:电子邮箱:D1问题解决小组主管:组长:电话:电子邮件:小组成员:D2问题描述生产日期:客户抱怨描述:UAES描述:抱怨发生地理位置:受影响部件:抱怨件数:返还调查件数:发货件数:物流号/发货号:发现率:退货数量:公里数:故障发生日期:产品或零部件失效位置:产品故障类型:按照顾客要求填写8D?(Y/N)顾客8D号:D2调查完成日期:D3临时措施初步分析:责任人:计划实施日期:实施日期:生效日期:UAES临时措施（需准备作业指导书）:责任人:计划实施日期:实施日期:生效日期:客户处临时措施（需准备作业指导书）:责任人:计划实施日期:实施日期:生效日期:临时措施效果:供应商处临时措施（需准备作业指导书）:成品库存有（数量），由负责挑选中转库存有（数量），由负责挑选在途库存有（数量），由负责挑选问题发生处，对该缺陷的直接描述这里要