Unit-3-On-the-phone

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1Unit3Onthephone授课内容:Unit3Onthephone授课班级143G1-2授课时间6periods授课地点:33093311教学目标能力(技能)目标知识目标素质(情感)目标1.Beabletocomprehendthelisteningmaterialsrelatedtohowtoanswerandspeakonthephone;2.Beabletoanswerthephone/leavemessages/connectacaller/dealwithproblemsbytelephone;3.BeabletocompletepracticaltaskstoimproveBusinessCommunicationSkills.1.Mastersometelephonetips;2.Fixedexpressionsofansweringandspeakingonthephone;3.Wordsrelatedwithconnectingacaller/answeringthephone.1.Helpstudentsbeappropriateandgoodincommunicationonthephone;2.Improvestudent’sspiritofteamworkinco-operationofcompletingthetasks.教学重点与难点Keypoints:1.Improvetheabilityoflisteningcomprehensionthroughlisteningpractice;2.Theapplicationoffixedexpressionsandwordsrelatedwithansweringandspeakingonthephoneinrealconditions.Difficulties:1.Performwellinrealconditionstoanswerandspeakonthephone;2.ImproveEnglishspeakingcompetence.教学方法1.Listeningpractice;2.Situationalteachingmethod;3.Co-operativelearningmethod;4.Task-basedlearningmethod.能力训练任务1.Learningoftelephonetipsbywayofdoingexercisesanddiscussion;2.Listeningtasksofansweringandspeakingonthephone;3.Learningfixedexpressionsofansweringandspeakingonthephonethroughexamples;4.Role-playactivitytotrainstudents’abilitiesinrealconditionsofansweringandspeakingonthephone:(1)Leavemessagesonthephone;(2)Connectacaller.教学参考资料1.BUSINESSENGLISH:VIEWING,LISTENING&SPEAKING2.Onlineresources2Tasks能力训练活动WorkforTeacher教师活动WorkforStudents学生活动Time(minutes)教学活动时间Teachingnotes教学备注Task1:Leadin1.Havestudentsworkingroupstodiscuss:Whatadvicewouldyouliketogiveonmakingproperbusinessphonecalls?2.Makestudentsfinishthelisteningexerciseaboutthetelephonetips;3.Guidestudentstolearnabouttelephonetips.1.Workingroupstodiscussthequestion;2.Finishthelisteningtask;3.Learnthetelephonetips.25Task2:ListeningandSpeakingTask1:Makingacall1.Havestudentslistentolisteningmaterialtodothelisteningexercise;2.Checktheanswerswithstudents;3.Guidestudentstolearnhowtomakea1.Listentofinishthetask;2.Checktheanswers;3.Learnthewayofmakingatelephonecall253callinEnglish?inEnglishthroughthelisteningtask.Task2:Leavingamessage1.Havestudentslistentothescript;2.Getstudentstonotedowntheinformationandchecktheanswersintheclass;3.Guidestudentstolearnhowtoleavemessagesonthephone.1.Listentothelisteningscript;2.Notedowntheimportantinformationandchecktheanswers;3.Learntoleavemessagesonthephonethroughthelisteningexercise.25Task3:Learninghowtoanswerandspeakonthephone1.Havestudentsworkingroupstodiscussthewayofdealingwithallkindsofproblemsonthephone;2.Guidestudentstolearnaboutthefixedexpressionsonhowtoanswerandspeakonthephone;3.Showstudentssomeexamples.1.Workingroupstodiscussthewayofdealingwithallkindsofproblemsonthephone;2.Learnfixedexpressionsabouthowtoanswerandspeakonthephone.354Task4:ViewingandSpeakingVideo1Leavingmessages1.Previewing---Havestudentsworkingroupstodiscuss:Howdoyouleaveamessagewhenthepersonyouwanttospeaktoisnotavailable?2.Viewing—Getstudentstowatchthevideoandcompletethetasks;3.Post-viewing---Makestudentsworkingroupstorole-playthetelephonedialogue.1.Workingroupstodiscussaboutthequestion;2.watchthevideoandcompletethetasks;3.Activity:Role-playthetelephonedialogue.40Video2It’ssohardtoconnectyou.1.Previewing---Havestudentsworkinpairstodiscuss:Whatdifficultiesareyoulikelytomeetwhenyoumakeaphonecall?2.Viewing---Getstudentstowatchthevideotocomplete1.Workinpairstodiscussthesituation;2.Watchthevideoandfinishtheexercisesonthebook;405thetasks;3.Post-viewing---Getstudentstoworkingroupstomakeupadialogueaboutmakingatelephonecallaccordingtothegivensituation.3.Workingroupstomakeupadialoguebasedonthegivensituation.Task5:Role-playactivity1.Havestudentsworkingroupstopracticerole-playingthedialoguemadeupbythemselves;2.Invitegroupstoshowtheirdialogues;3.Commentonstudents’performance.1.Workingroupstopracticerole-playingthedialogue;2.Activity:Showthedialogue;3.Sharetheideas.50Task6:AdditionalVideo1.Havestudentswatchthevideo;2.Getstudentstofinishthetasks;3.Watchthevideoagaintochecktheanswers.1.Watchthevideo;2.Finishthetasks;3.Checktheanswers.25Task6:SummarySummarizewhatstudentshavelearnedintheunitandemphasizetheimportances.46Homework1.Remembertelephonetips;2.Rememberthefixedexpressions;3.Oralpracticeforansweringandspeakingonthephoneinrealsituations.1板书设计Unit3OnthephoneGoldenrulesformakingtelephonecalls:MakingaphonecallPlanyourcallbymakingnotesbeforehand.AnsweringthephoneTalkslowlyandclearly.PuttingsomeonethroughListencarefullytowhattheotherpersonsays.PuttingsomeoneonholdNotedownimportantdetails(numbers,spellings,Askingforsomeonedatesandtimes,etc.).AskingsomeonetocallbackCheckbackthatyouhaveunderstoodimportantProblemsdetailscorrectly.PersonCalledisnotavailableFollowupthecallwithafax,e-mailorletter,Askingwhenthepersonwantedwillbeinconfirmingthedetails!LeavingamessageConfirmingwhetheryouareunderstood教学后记:

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