第1页(共10页)第2页(共10页)学校班级姓名学号○-○-○-○-○-○-○-○-○-密封线内不要答题2013-2014学年度第二学期期末考试《旅游服务英语》试卷适用班级:命题:审核:时间:2014年6月题号一二三四五六总分得分得分评卷人一、MatchthefollowingwordsanditsChinesemeanings.(每题1分,共计10分)1.handbagA.接待员2.soapB.登记3.air-conditionerC.费用4.bookD.预定5.singleroomE.护照6.registrationF.单人间7.receptionistG.手提包8.passportH.现金9.chargeI.空调10.cashJ.肥皂得分评卷人二、Quiz.(每题1分,共计20分)1.Ifyouprefernottofly,youcango________train.A.withB.byC.on2.Ican__________youonthebestpossibleroutetotake.A.adviceB.adviseC.advert3.Ifwe_________yourholiday,you’llbegivenarefund.A.cancelB.cancancelC.canceling4.I’dbegladifyouwouldgivemea(n)__________ofthefact.A.explainB.describeC.accountD.introduction5.Aguidemaymakesomereasonable_______basedonthetravelschedule.A.informB.talktoC.tellD.speakto6.Ifyouwanttomakeareservationyoucanchoosee-mailreservationand__________.A.telephonereservationB.facetofacereservationC.bothofthem7.Wedon’thaveanyvacancies.Wearecompletely____________.A.bookedB.vacantC.closed8.The__________istheplacewhereamancanhavehishairdone.A.barber’sB.Hairdresser’sC.FrontDeskD.lobby9.Theyare_________thesamequality.A.fromB.ofC.outofD.into10.We_______giftwrappingservicetoourresidentsguests.A.offerB.providesC.gaveD.help11.Thesoupiscold.A.I’llgetyousomebread.B.Wouldyoulikesomedessert?C.I’msorry.I’llgetthecheftowarmitupforyou.12.Where’syourrestroom?A.It’sdownthehalltotheright.B.Yes,youcanusetherestroom.C.Pleasefollowme.I’llshowyoutoyoutable.13.DoyouguysacceptVisa?A.Yes,youcanpaycash.B.Pleasepayatthecashregister.C.Yes,weacceptallmajorcreditcards.14.Thankyouforthewonderfulservice.A.Anythingelse?B.Thisisyourbill.C.Mypleasure.Pleasecomebackagain.第3页(共10页)第4页(共10页)密封线内不要答题15.Thereisa__________ofhotelsinthebackofthebrochure.A.detialB.describeC.list16.Ouragency_________intraveltotheCaribbean.A.knowsB.organizesC.specializes17.Youwillhaveto__________yourreservationbytheendoftomorrow.A.decideB.conformC.confirm18.Thewalkingtour__________fromthetouristinformationofficeeveryhouruntil7:00p.m.A.departsB.goesC.leaves19.Letmejust_________youritinerarytoreflectthesechanges.A.increaseB.updateC.makeupdated20.IbookedyouaflightonOctober1,_________onOctober15.A.returningB.comingC.backing得分评卷人三.ReadingComprehension阅读理解.(每题2分,共计20分)PassageIFallsarethenumberonecauseofdeathtooldpeopleathome.Mostoldpeoplecanlivesafelyathomeiftheymakeafewchanges.Fallsarecommonaspeoplearegettingolder.Uptohalfofhomeaccidentscouldbepreventedsimplechanges.Hereareafewsuggestions:Marktroublespotswithbrighttapes.Thefirstandlaststepsonstairsareusuallyhigh-riskaccidentareas.Applyingbrighttapesandusingbrightlightintheseareaswouldmakethesespotseasiertosee.Putgrabbars(扶手)inthebathroom.Alargenumberoffallsoccurinthebathroom.Thisisunfortunate(不幸的)becauseit’seasytomaketheareasafefromaccidents.Puttinggrabbarsinthebathroomgivespeoplesomethingtohangonto.Investinapersonalalarm.Apersonalalarmcanbestartedifapersonfallsorotherwisegetsintrouble.Withthepushofabutton,thealarmautomaticallysendsasignal,whichgetssomeonetocallandseeifthepersonneedshelp.1.Bymakingsomeverysimplechangesathome,oldpeople________.A)arefreefromhomeaccidentsB)canimprovetheirhealthC)arelikelytolivelongerD)canlivemoresafely2.Laststepsonstairsmaybecomeahigh-riskaccidentareaiftheyare_____.A)notpaintedinadifferentcolorB)notmarkedwithbrighttapesC)fixedwithgrabbarsD)verybrightlylit3.Fallsinthebathroomareconsideredtobeunfortunatebecause________.A)theycaneasilybeavoidedB)oldpeopleseldomfallinbathroomsC)grabbarsdonothelptopreventfallsD)bathroomaccidentsaredifficulttoprevent4.Apersonalalarmisdesignedforoldpeopleto________.A)detectsafetyconditionsathomeB)avoidfallsinthebathroomC)sendoutsignalsforhelpD)makephonecallseasily5.Thepurposeofthispassageistotellpeoplethat________.A)mostoldpeoplediefromaccidentsathomeB)uptohalfofhomeaccidentscouldbepreventedC)fallsathomecanbeavoidedbytakingsomesimplemeasuresD)protectionbethefirstconcernforthepublicPassageIIWehavecreatedaspecialratethatwillletyoutravelactuallythousandsofmilesonyourvacationatnoextracost.InmostofourUSandCanadianoffices,we’llrentyoucarsofhighqualityforsevendaysfor$99.Youcandriveasfarasyoulikewithoutpayingusapennyoverthe$99aslongasyoureturnthecartothecityfromwhichyourentedit.Insurance(保险)isincluded,gasisnot.IfyourentthecarinFloridaorinCalifornia,therateisthesame,but第5页(共10页)第6页(共10页)学校班级姓名学号○-○-○-○-○-○-○-○-○-密封线内不要答题youcanreturnthecartoanycityinthestate.Ifyou’dlikesomesuggestionsonwhattodowiththecaronceyou’vegotit,wehavedrivingandtouringguidesforalmosteverypartofthecountry.Nomatterwhichrateyouchoose,thecompanycomesatnoextracost.Youdon’tjustrentacar.Yourentacompany!6.Accordingtotheadvertisement,$99istherateofferedfor________.A)travelingalimiteddistanceB)rentingacarforsevendaysC)hiringadrivingguideD)drivingwithinastate7.Whichofthecar-rentingrate?A)Gasused.B)Carrepairs.C)Thehotelcharge.D)Insurancefee.8.Thecar-rentingrateremains$99ifyou________.A)returnthecartowhereyourentitB)drivewithinthesamecityC)buytheinsuranceD)payforthegas9.Thelastsentenceofthepassage“Yourentacompany”meansthat___.A)youhavetoberesponsibleforthecompanyB)you