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PassageAPassageBReturntoMenuUnit5PassageA•ThinkAboutIt•ReadAboutIt•TalkAboutIt•WriteAboutIt1.Whenyouareintrouble,whatdoyouthinkisthebestwaytoaskforhelp?Open.Reference:2.Whatdidtheauthordowhenhewasintroubleandtherewasnobodyaroundtohelphim?Hecalled“Information,please”onthephoneandtalkedtoSally.Reference:ReadAboutIt•LanguagePoints•ContentAwareness•LanguageFocusInformation,PleaseWhenIwasquiteyoung,Idiscoveredthatsomewhereinsidethetelephonelivedanamazingperson—“Information,please”andtherewasnothingshedidnotknow.Myfirstpersonalexperiencewiththispersoncameonedaywhilemymotherwasout.Amusingmyselfatthetoolbench,Ihitmyfingerwithahammer.Thepainwasterrible,buttherewasnoonehometogivemeanysympathy.Iwalkedaroundthehousesuckingmypoundingfinger,finallyarrivingatthetelephone!Quickly,Iunhookedthereceiverandheldittomyear.“Information,please,”Isaidintothemouthpiece.Afteraclickortwo,asmallclearvoicespokeintomyear.“Information.”“Ihurtmyfinger...”Iweptloudly.Thetearscamereadilyenough,nowthatIhadanaudience.“Isn’tyourmotherhome?”“Nobody’shomebutme,”Icried.“Areyoubleeding?”“No,Ihitmyfingerwiththehammerandithurts.”“Canyouopenyouricebox?”sheasked.IsaidIcould.“Thenchipoffalittlepieceoficeandholdittoyourfinger.”Afterthat,Icalled“Information,please”foreverything.Iaskedherforhelpwithmygeographyorwithmymath.Whenmypetcanarydied,Itold“Information,please”thesadstory.Shetriedtosootheme.ButIwasnotconsoled.Iaskedher,“Whyisitthatbirdsshouldsingsobeautifullyandbringjoytoallfamilies,onlytoendupasaheapoffeathersonthebottomofacage?”Shemusthavesensedmydeepconcern,forshesaidquietly,“Paul,alwaysrememberthatthereareotherworldstosingin.”SomehowIfeltbetter.AnotherdayIwasonthetelephone,“Howdoyouspell‘grateful’?”AllthistookplaceinasmalltowninthePacificNorthwest.WhenIwas9,wemovedtoBoston.AsIgrewintomyteens,thememoriesofthosechildhoodconversationsneverreallyleftme.Iappreciatednowhowpatient,understanding,andkindshewastohavespenthertimeonalittleboy.Afewyearslater,onmywaytocollege,myplaneputdowninSeattle.Ihadabouthalfanhourorsobetweenplanes.Withoutthinking,Idialedmyhometownoperatorandsaid,“Information,please.”Miraculously,Iheardthesmall,clearvoiceIknewsowell,“Information.”Ihadn’tplannedonthisbutIheardmyselfsaying,“Couldyoupleasetellmehowtospell‘grateful’?”Therewasalongpause.Thencamethesoft-spokenanswer,“Iguessyourfingermusthavehealedbynow.”Ilaughed.“Soit’sreallystillyou,”Isaid,“Iwonderifyouhaveanyideahowmuchyoumeanttomeduringthattime.”ItoldherhowoftenIhadthoughtofherovertheyearsandIaskedifIcouldcallheragain.“Pleasedo,”shesaid,“JustaskforSally.”ThreemonthslaterIwasbackinSeattle.Adifferentvoiceanswered,“Information.”IaskedforSally.“Areyouafriend?”Shesaid.“Yes,averyoldfriend,”Ianswered.“I’msorrytotellyouthis,”shesaid,“Sallydiedfiveweeksago.”BeforeIcouldhangupshesaid,“Waitaminute.DidyousayyournamewasPaul?”“Yes.”“Well,Sallyleftamessageforyou.Shesaid,‘TellhimIstillsaythereareotherworldstosingin.He’llknowwhatImean.’”Ithankedherandhungup.IknewwhatSallymeant.Neverunderestimatetheimpressionyoumaymakeonothers.Whoselifehaveyoutouchedtoday?Myfirstpersonalexperiencewiththispersoncameonedaywhilemymotherwasout.Paraphrase?KeyMyfirstinvolvementwiththispersonoccurredonedaywhenmymotherwasnotathome.Iwalkedaroundthehousesuckingmypoundingfinger,finallyarrivingatthetelephone!Paraphrase?KeyIwalkedaroundthehousesuckingmyverypainfulfinger,andeventuallyarrivedatthetelephone.Quickly,Iunhookedthereceiverandheldittomyear.Paraphrase?KeyIhastilyremovedtheearpiecefromthephoneandbegantolisten.suck—todrawliquidintothemouthbyusingthetongue,lips,andmusclesatthesideofthemouth,withthelipstightenedintoasmallholeExamples•Shewassuckingmilkthroughastraw.•Thebabywassuckinghisthumb.unhook—totakedown,tounfastenExamples•Thepolicemanunhookedthecollarofauniform.•Thereceiverwastoohighforthelittleboytounhook.soothe—tocomfortExamples•Thebabysittertriedherbesttosoothethecryingbaby.•Nothingcouldsoothehisanger.console—togivecomfortorsympathyto(someone)intermsofdisappointmentorsadnessExamples•Wedon’tknowwhattosaytoconsoleherfortheloss.•Hehadtoconsolehimselfwiththethoughtthatitmighthavebeenworse.Shemusthavesensedmydeepconcern.Paraphrase?KeyShemusthavebeenawareofmystrongfeelings.sense—tohaveafeelingthatsomethingexistsoristhere,withouthavingdirectproofExamples•Icouldsensehisgrowingirritation,soIgotupandleft.•Icouldsensehowunhappyshewasfeeling.Ihadabouthalfanhourorsobetweenplanes.Paraphrase?KeyItwasabout30minutesuntilmynextplanewoulddepart.heal—(ofawoundedpartofthebody)tobecomehealthyagain,esp.togrownewskinExamples•Thismedicinewillhelphealthewound.•Thecutinherhandhashealedcompletely,withoutleavingascar.Iwonderifyouhaveanyideahowmuchyoumeanttomeduringthattime.Paraphrase?KeyI’mnotsureyou’reawareofhowimportantourrelationshipwastomeatthattime.hangup—tofinishatelephoneconversationbyputtingthereceiverbackExamples•BeforeIcouldanswerhim,hehungup.•Timeisup.Ihavetohangup(thereceiver)now.ReadandThink•Exercise2•Exercise3ContentAwarenessEx.2Discusswithyourpartnerandtrytofigureouttheanswerstothefollowingquestions.Shareyourthoughtsandrespo