民航客舱服务实用英语-Unit2-Preflight-Check

2019民航客舱服务实用英语Unit2PreflightCheckcontents01Warm-up02Keywordsandexpressions03SentencePatterns04DialoguesandExercises06Announcements05Self-check&HomeworkWarm-up1、Whatisthecabinattendantdoinginthepicture?2、Isthepreflightcheckimportant?Why?3、Beforethepassengersboardtheaircraft,whatshouldcabinattendantscheck?Keywords1preflightcheck航前检查crewstation乘务员服务区supplementaryreadinglight辅助阅读灯viedo视频loudspeaker扩音器oxygenmask氧气面罩saftyinstructioncard安全须知卡in-flightdocument机上文件overheadcompartment头等上方的行李架flushbutton冲水按钮•航前检查•氧气面罩•冲水按钮•扩音器•supplementaryreadinglight•saftyinstructioncard•in-flightdocument•overheadcompartmentKeywords2seatpocket椅袋emergencyequipment紧急设备checklist检查单entertainmentsystem娱乐系统callbutton呼唤铃audio音频demonstratorkit示范包lifejacket救生衣seatbelt安全带traytable小桌板•seatpocket•checklist•callbutton•lifejacket•seatbelt•traytable•紧急设备•娱乐系统•示范包lavatoryamenities厕所便利设施smokedetector烟雾探测器windowshade遮光帘oven烤箱waterheater煮水器boardingmusic登机音乐handbaggage手提行李assignedseat指定座位fireextinguisher灭火器megaphone扩音器Keywords3•lavatoryamenities•smokedetector•windowshade•oven•waterheater•boardingmusic•handbaggage•assignedseat•fireextinguisher•megaphone•厕所便利设施•烟雾探测器•遮光帘•烤箱•煮水器•登机音乐•手提行李•指定座位•灭火器•扩音器Keywords4galley厨房flightplan飞行计划switch开关seatnumber座位号码emergencyexit紧急出口captain机长first-aidkit急救箱liferaft救生筏cockpit驾驶舱cruisingaltitude巡航高度Matchthephrases•flightplan•seatnumber•emergencyexit•first-aidkit•Liferaft•cockpit•cruisingaltitude驾驶舱飞行计划座位号码巡航高度紧急出口急救箱救生筏Dialogues01030204Twocabinattendantsaretalkingabouttheirpreflightcheck.Thepurserandacabinattentantaretalkingaboutthepreflightcheck.Thepurserasksacabinattendanttochecktheenquipmentonboard.Thepurserasksacabinattendanttochecktheentertainmentsystemonboard.Dialogues05Twocabinattendantsaretalkingabouttheirpreflightcheck.06Acabinattendantsreportstothepurserafterpreflightcheck.Whatshouldacabinattendantcheckduringpreflightcheck?Questions1Whatdoestheentertainmentsystemconsistof?Questions2Whatshouldacabinattendantpayattentiontoduringcheckthelavatory?Questions3Whatshouldbecheckedinthecabin?Questions4Whatshouldacabinattendantpayattentiontoduringcheckthegalley?Questions5Whenshouldtheboardingmusicbeswitchedon?Questions6Whatkindofequipmentshouldbecheckedbeforepassengersboardtheaircraft?QuestionsEntertainmentsystemDemonstratorkitsOxygenmasksLifejacketsSafetyinstructionsSeat,seatback/belts/pocket,traytables,armrests,windowshades,overheadcompartmentsLavatoryGalleyWardrobe,baggagecompartmentSentencePatterns01Pleasehelpme…02Iwonderifyoucanhelpme…03Wouldyouhelpmewith…04Couldyougivemeahand?Askingforhelp05Wouldyoubewillingto…SituationalDialogue1Scene:Aladywholostherpassportintheduty-freeshopisaskingtheassistantforhelp.1.Whydidtheladyasktheassistantforhelp?2.Wheredidtheladyloseherpassport?3.Didtheladyusethepassportyesterday?4.Whatwouldtheassistantdotohelpherfindherpassport?•L:Excuseme.Couldyouhepme?•A:Yes,what'stheproblem,madam?•L:Well,iwaswonderingifanyonehasturnedinapassport?•A:I'mafraidnot.Haveyoulostyourpassport?•L:Ithinkso.Ican'tfinditanywhere,andIrememberIusedityesterdayinaduty-freeshop.•A:Whereexactlydidyouuseyourpassportintheshop?•L:Inthesuit-dressdepartment.Ihavetoshowittopayforthedresses.•A:Well,letmecallthesuit-dressdepartmenttoseeiftheyhavefoundapassport.Pleasewaitforamoment.•L:ok,Thankyouverymuch.SentencePatterns01CanIhelpyou?/WhatcanIdoforyou?02IsthereanythingIcandoforyou?03Wouldyoulikemetohelp?04Doyouneedahand?OfferinghelpAnnouncementsListentothefollowingannouncementsandtrytofillintheblanks.•A•Ladiesandgentlemen:•_____1_____XiamenAielines.Beforewe____2_____,pleaseputyourbaggageinthe__3___or____4___infrontofyou.Asyou____5___,pleasetakeyourseatassoonaspossible.Wewishyoua___6____.•Thankyou!•B•Goodmorning,ladiesandgentlemen:•ThankyoufortakingSichuanAirlinesAnd___7____theelegentcarrier.Ourplanewill____8____soon.Please____9_____yourelectricdevicesincluding____10______.•Thankyou!Completethesentenceswiththecorrectformofthewordsinthebox.•11.______aboardShenzhenAirlines.•12.Theaircraftis______atthegateandthepassengersareboarding.•13.Wewillbeflyingatan_____of10,800meters.•14.Don't_____withhim.•15.Foryoursafety,pleasderemainseatedand______yourseatbelts.•16.Please_____yourbaggageproperlyunderseatorintheoverheadstoragebin.•17.Smokingis_____inthecabin.welcomefastenprohibitparkstowinterferencealtitudeSupplementaryReading•Questions•1.whatcanbediscussedduringabriefing?•2.whatdoestheemergencyequipmentconsistof?UsefulExpressions1、Iwonderifyoucanhelpmecheckequipmentonboard.2、Makesureallequipmentissecureorinpositionavailableandserviceable.3、I'vejustcheckedallin-flightaocuments.4、Pleasehelpmecheckentertainmentsystem.5、I'vejustfinishedcheckingthedemonstratorkits.6、I'mgoingtocheckthegalley.7、I'vejustarangedthemagazinesandnewspapersingoodorder.8、It'stimetoswitchontheboardingmusic.Exercises65%1、Whatkindofequipmentdothecabinattendantscheckbeforethepassengersboardtheaircraft?2、Whatdoesthedemonstratorkitconsistof?3、Whatshouldcabinattendantspayattntiontoduringcheckingthelavatory?Homework•汉译英•1.请对号入座。•2.请将您的行李放在行李架上，不要放在客舱通道和紧急出口处。•3.请您尽快入座。•4.请保持客