UnitNine.DiningEtiquetteFocalPointsTherulesforBusinessDiningDiningandTippingetiquetteinvariouscountriesBusinessDrinkingandToastingCustomsItreferstoasetofrulesthatgoverntheexpectationsofsocialanddiningbehaviorinaworkplace,grouporsociety.Lead-inDiningEtiquetteWhatisDiningEtiquette?Contents:BusinessDiningEtiquetteBusinessDiningandTippingBusinessDrinkingandToastingCustomsLead-inBusinessDiningEtiquetteDiningmannersareanimportantpartofbusinessetiquetteasmostofthedeals,interviewsandmeetingarecrackedoverthedinnertable.DiningEtiquetteHerearesomeusefultipsforyouon:TablesettingSeatingarrangementThetablesettingTheseatingarrangementTipstokeepinmindSitstraightwithbothfeetonthefloor,legstogetherElbowsneveronthetableSpeaksoftlytothosenearesttoyouThankthewaiteronlyonceortwiceTipwellOnlybegineatingafteryourhostorguestisseatedandbeginseating.Bringfooduptoyourmouth(soupspoon)ObservepaceofeatingofothersandconformtotheirpaceCutonepieceoffoodandeatitratherthancuttingupmeatallatonceLaynapkinacrosslap;donotuseasabibSelectsilverwarefromtheoutsideinWhenfinished,putsilverwarein10o’clockpositionDonotdunkfoodKeepmouthclosedwhenchewingEnquirefromthehost/hostessaboutdresscodeforthefunctioninvitedAbidebylocalcustoms/religiouspracticesofhost/hostessMenshouldassistladiestobeseatedbypullingoutthechairPlacingyourhandbag/purseonthetableGesturingwithyourknifeorspoonPuttingfoodintoyourmouthwithaknifeChompingyourfoodTalkingwithyourmouthfullWipingyourmouthwithyourhandwhenholdingaknife/forkYoushouldavoidthiswhilediningReachingacrosspeopletogetadish.InsteadaskforittobepassedtoyouPlayingwiththecutleryaroundyouWipingyourfacewiththenapkinApplyinglipstickatthetableSmoking(unlessthehostgivesthelead)YoushouldavoidthiswhilediningBusinessDiningandTippingDifferentStylesofeatingAmericazigzagstyleTheknifeisheldintherighthandandtheforkintheleftwiththetinesdownwhilecuttingapieceoffood;thentheknifeisplacedontheupperrightedgeoftheplate.Theforkisswitchedtotherighthand,andthefoodiseatenwiththeforktinesupBusinessDiningandTippingDifferentStylesofeatingEuropeLatinAmericaContinentalorEuropeanstyleTheforkremainsinthelefthandwiththetinesdownduringthecuttingandeatingoffoodBusinessDiningandTippingDifferentStylesofeatingMiddleEastIndiaUsetherighthandforscoopingfoodEastAsiaSuchasChina,Korea,Japan,TaiwanChopsticksarecommonlyusedMostculturesconsumeatleastsomefoodsthatareviewedasunusualbypeopleinothercultures.BusinessDiningandTippingTippingisafundamentalpartofserviceindustriestodayandisa“reward”forservicesperformedforguestsandclients.BusinessDiningandTippingTippingBusinessDrinkingandToastingCustomsBusinessDrinking•“Athousandcupsofwineisnottoomuchwhenbosomfriendsmeet,”accordingtoanoldChinesesaying.Infact,alcoholatthebusinessislimitedto2glassesatmostwithdinner.Theselimitsarenowbeingwrittenintothecodeofconductstandardsformanycorporations.BusinessDrinkingandToastingCustomsBusinessDrinkingWhendrinkingalcohol,alwaysholdyourdrinkinyourlefthand.Thisenablesyoutoshakesomeone’shandwithyourrighthand.Anditkeepsyourrighthanddryandwarm.Andremembertoalwayscontrolyourdrinking!Unlessyouaregoingoutwithaclientgroupthatisculturallyspecificandwanttoshowrespectfortheirculture,itisexpectedthatinamixedculturalgroupindividualswillfollowtheirownpreferencesaboutconsumptionofalcoholpreferences.BusinessDrinkingandToastingCustomsBusinessToasting☺Thehosttoastsfirst.☺Atformaloccasions,thetoasterstands;thepersonbeingtoastedremainsseated.☺Theguestsrespondbytakingasipoftheirdrinks-butneveremptyingtheglass.BusinessDrinkingandToastingCustomsBusinessToasting☺Thepersonbeingtoasteddoesnotdrinktohimself.☺Afterthetoast,thepersonwhoisbeingtoastedrises,bowshisacknowledgment,andsaysthankyou.☺Atprivateorsmallinformaldinners,itisacceptableforeveryone-toasterandtoasteeincluded-toremainseated.ExercisesⅠ.Role-playactivityDividetheclassintogroups;eachmemberofthegroupshouldpracticethefollowingsituation.•Directions:createakindofbusinessdiningsituation,practicetherulesforbusinessdiningtoknowthecorrecttablesettingsandtablemanners.ExercisesII.TestsforyourBusinessDinningEtiquette.1.You’reinarestaurantandathinsoupisservedinacupwithnohandles.Toeatityoushould:A.pickitupanddrinkitB.usethespoonprovidedC.eathalfofitwithaspoonanddrinktheremainderD.justwait2.You’reatadinnerandchampagneisservedwiththedessert.Yousimplycan’tdrinkchampagneyetknowthehostwillbeofferingatoast.You:A.tellthewaiter“nochampagne”B.turnoveryourglassC.askthewaitertopourwaterintoyourchampagneglassinsteadD.saynothingandallowthechampagnetobepoured3.You’reatatableinarestaurantforabusinessdinner.Midwaythroughthemeal,you’recalledtothetelephone.Whatdoyoudowithyournapkin?A.TakeitwithyouB.FoldandplaceittotheleftofyourplateC.LooselyfolditandplaceitontherightsideD.LeaveitonyourchairExercises4.You’rehostingadinnerpartyatarestaurant.Includedaretwoothercouples,andyourmostvaluableclientandhiswife.Youinstructthewaiterto:A.serveyourspousefirstB.serveyourfriend’sspousefirstC.serveyouandyourspouselastD.serveyourclientlast5.You’rein