新职业英语旅游英语Unit 7

旅游英语Unit7SeeingOffTourists新职业英语Unit7SeeingoffTourists旅游英语Unit7SeeingOffTouristsWarming-upReadingAListeningSpeaking4123ReadingB5Writing6Project7VocabularyandStructure8BackSelf-evaluationGrammar109NextHome旅游英语Unit7SeeingOffTouristsWarming-upHomeTask1Task2NextBack旅游英语Unit7SeeingOffTouristsWarming-upNextHomeTask1BackKey1.B2.A3.C4.E5.D旅游英语Unit7SeeingOffTouristsTask2SuggestedAnswersBack1.I’msorrythatyouareleaving.2.I’mgladyouhaveenjoyedyourstayinChina.3.Thankyouforyourcooperation.4.ItseemsasifitwereonlyyesterdaywhenImeetyouattheairport.5.Hopetomeetyouagain.旅游英语Unit7SeeingOffTouristsTask2SuggestedAnswers6.Ihopeyouwillbetakinglotsofhappymemoriesandgoodimpressionsofourcountrywithyoutosharewithyourfriendsathome.7.Ithasbeenagreatpleasureformetoworkasyourguide.8.I’dliketoexpressmysincerethanksforyourcooperationandunderstanding.旅游英语Unit7SeeingOffTouristsHomeReadingATextTask1Task2Task3Task4BackgroundInformationBack旅游英语Unit7SeeingOffTouristsReadingAReadingABackgroundInformationBeforeatourgroupleavesahotel,theguideshouldmakethetouristsawareoftheneedtosettlethebill.Ifthegroupisleavingourcountry,thelocalguideshouldremindthetouristsoftheirpassports,planeticketsandcustomsinspection.Thelocalguideshouldtellthetouristswhenandwheretocollecttheirluggage,andcheckthenumberofpiecesofluggagealongwiththenationalguide,thetourleaderandtheluggage-mantopreventlosinganyluggage.Aftertouristsgetonthebus,theguideshouldremindthemtochecktheircarry-onbagsandseeiftheyhaveleftanythingbehind.Thebuscandepartfromthehotelonlyafteritismadeensuredthateverybodyisonthebus.Back旅游英语Unit7SeeingOffTouristsHomeReadingATask11.Checkthetraffictickets;2.Makeaconfirmationofthetimeforluggagecollection,checkingoutanddeparture;3.Checkoutatthehotel;4.Makeafarewellspeech;5.Leadthetourgrouptotheairporttomakeemigrationformalities.Beforereadingthepassage,discusswithyourclassmatesaboutthetasksofthetourguideafterthetourgroupleaves.BackSuggestedAnswers:旅游英语Unit7SeeingOffTouristsPreparationsfortheDepartureofaTourGroupNextHomeBiddingfarewelltoatourgroupmarkstheendofthetourguide’sservice.Last,butnotleast,itisofequalimportanceto“thegreeting”andshouldbeconductedwiththesamelevelofefficiencyandsincerity.Ifanythingunpleasanthappensatthelastminute,itmayruinallyourpreviouseffortsduringtheentiretour.Thefollowingpointsaretypicalofwhatatourguidewouldneedtodo.First,checktheflighttickets.You,andthetourleader,shouldcheckandreconfirmthetime,flightandnumberofticketswiththeairlineonedaybeforedeparture.ReadingABack旅游英语Unit7SeeingOffTouristsReadingAReadingASecond,youshoulddiscusswiththetourleaderandthedrivertimesforluggagecollection,checkingoutanddeparturefromthehotelandtheninformthegroupmembers.Makealistofallthepointsthatneedattentionsuchasthetimetobepackedbysothatbagscanbereadyfortransportandkeepingpassportsandvaluablesinhandluggage.Furthermore,ifthetourgroupmustleaveearlyinthemorning,confirmwiththehotelthatawake-upcallwillbemadetoallmembersofthegroupandcheckthearrangementforbreakfast.Thenensurethatthetouristsareawareofallarrangementsandwhentheyhavetobereadytoleave.旅游英语Unit7SeeingOffTouristsReadingAReadingAThird,youshouldhelpthetourleaderwithhotelcheckout.Remindthevisitorstosettletheiraccountswiththehoteliftheyhavehadanypersonalexpenditures,toreturnanyitemsborrowedfromthehotel,tocheckthattheyhavenotleftanythinginthehotelandtokeeptheirvaluablessafe.Fourth,don’tforgettomakeafarewellspeechbeforethetourgroupleaves.Usually,youcanmakethefarewellspeechduringthelastdinner,inthebusonthewaytotheairportorattheairport.Inyourspeechyoushouldexpressyourgratitudefortheircooperationandunderstanding,recallsomeofthefunnyexperiencesyouhavehadtogether,apologizeforanymistakesyoumayhavemade,invitesuggestionsforimprovementsandexpressyourbestwishesfortheirsafereturnhomeandyourhopetoseethemagainoneday.旅游英语Unit7SeeingOffTouristsReadingAReadingAGowiththetourgrouptotheairportandonarrival,quicklyfindporterstohelpwiththeluggage.Helpanyelderlytouristsorpeoplewithchildrenandbeavailableincaseanyproblemsarisewithcheck-inprocedures.Don’tleavetheairportuntiltheentiregrouphaspassedthroughsecurity.旅游英语Unit7SeeingOffTouristsReadingAReadingA向旅游团道别意味着导游服务的结束，但送团同接团一样重要，应尽心高效完成。如果在最后一刻发生了不快，会让你之前整个的带团服务功亏一篑。以下是导游人员应做的代表性工作。首先，检查机票。你应该在送团前一天和领队一起检查并再次确认送团时间、航班及机票数量。送团准备旅游英语Unit7SeeingOffTouristsReadingAReadingA第二，你应该与领队及司机确认从酒店出行李及结账离店的时间，并告知游客。列出所有应注意的事项，如行李打包的时间以方便行李运输，以及把护照和值钱的东西放在手提行李里。此外如旅游团在清早离开，应该和酒店确认为每位游客提供叫早服务及早餐安排，并确认每位游客都知道所有安排以及他们什么时候离。旅游英语Unit7SeeingOffTouristsReadingAReadingA第三，导游应协助领队结账离店，提醒游客结清他们在酒店的个人消费账目，归还从酒店借来的物品，确认没有东西落在酒店并保管好自己的贵重物品。第四，旅游团离开前，导游应致欢送词。通常，你可以在送别宴会上、去机场的大巴上或在机场致欢送词。在欢送词里，你可以对他们的合作与理解表示感谢，回忆你们在一起的有趣经历，为你的过失表示道歉，征求游客的改善建议，祝愿他们安全回国以及表达能再次见到他们的希望。旅游英语Unit7SeeingOffTouristsReadingAReadingA你和旅游团一到机场，就应该快速找到行李员帮助搬行李，要帮助老人和带小孩的游客，并保证自己随叫随到，以免在办理登机手续时出现问题，直到旅游团过了安检你才能离开机场。旅游英语Unit7SeeingOffTouristsfarewelln.theactionofsayinggoodbyeReadingAe.g.,Theteachersheldafarewellbanquetforthegraduatingstudents.旅游英语Unit7SeeingOffTouristspreviouse.g.Businesshasfallenoffcomparedtothepreviousmonth.a.havinghappenedo