unit 2 Entertaining Clients

综合教程3Unit2EntertainingClientsUnit2EntertainingClientsPartCPartBPartALeadinTextExerciseLeadinTextExerciseUnit2EntertainingClientsToolkitWorkplaceSkillsWritingWorkshopTask2Task1Task3PartALeadinTask1Studythepicturesanddiscussthequestionsbelowinsmallgroups.Usethewordsgivenbelowifnecessary.1.Whatdoesthefirstpicturemean?2.Whatdoyouthinkofmakingphonecallsduringabusinessdinner?Cues:orderingameal,important,businessCues:impolite,wasteothers’timePartALeadinTask1Studythepicturesanddiscussthequestionsbelowinsmallgroups.Usethewordsgivenbelowifnecessary.1.Whatdoesthefirstpicturemean?2.Whatdoyouthinkofmakingphonecallsduringabusinessdinner?Youcandobusinessoveradinnertable.Buthowcanyouorderyourfoodifyoudon’tspeakyourclient’slanguageorknowabouttheirculture?PartALeadinIthinkit’simpolitetohaveothersatthetablewaitingforyouwhileyoukeepmakingoransweringphonecalls.It’skindofwastingtheirtime.Butifit’sreallyanimportantcall,it’sOKtoansweritaftersaying“Excuseme”toothers.Task2Listentothefollowingshortdialoguesandfillintheblanks.Dialogue1W:Hello,UncleJohn.Howareyoudoing?M:Good.Justsomewhatbusy_______________thefreshgrads.It’sthegraduationseason,youknow.W:Ohyes,Iknow.Speakingofinterview,UncleJohn,canyougivemeany_________ondiningwithajobinterviewer?M:Youaregettingajobinterview,aren’tyou?Great!Ah…aboutthat,thereareafewdosanddon’tsto_____________.W:Likewhat?M:Youshouldpayattentiontothedetailslikenot____________phonesduringthemeal,nottalkingwithafullmouth,and__________thefoodyouorderwiththeinterviewer’s,etc.W:Wow…that’sreallyalotforme.M:_______________.You’llbefine.Goodluck.interviewingPartALeadinadvicerememberansweringmatchingTakeiteasyTask2Listentothefollowingshortdialoguesandfillintheblanks.Dialogue2M:Hey,Candy,whereareyougoing?W:I’mgonna______________withSally.Wannacome?M:No,thanks.Honestly,Idon’t_________diningwithSally.W:Oh?Why?M:Becauseshehassomanydietary____________.Itseemsthatmanyfoodsjustdon’tsuitherappetite.W:Oneman’smeatisanotherman’s_________,asweallknow.SoI’mOKwiththat.M:Butdon’tyouthinkittakestoomuchtimeorderingameal?SometimesIhadto_________hungerbeforethedishesfinallycome.W:Ohwell,…thatindeedhappens.havedinnerPartALeadinfeellikepreferencespoisonsufferTask3Discussthefollowingquestions.1.Doyoumindsomeonetalkingtoyouwhenhis/hermouthisfull?2.HaveyounoticedanydifferencesbetweenChinesediningetiquetteandthatoftheWesternworld?Cues:badmanners,gross,nastyCues:chopsticks/forksandknives,shareonedish/haveindividualportionsPartALeadinTask3Discussthefollowingquestions.1.Doyoumindsomeonetalkingtoyouwhenhis/hermouthisfull?2.HaveyounoticedanydifferencesbetweenChinesediningetiquetteandthatoftheWesternworld?Yes,Idomindthatkindofbehavior.Ithinkit’sbadmanners.Talkingwithafullmouthissogross,andseeingthefoodinanother’smouthisnasty.PartALeadinTherearemanydifferences.Forexample,ChinesepeopleusechopstickswhileWesternersuseforksandknives;ChinesegenerallyshareonedishtogetherwhileWesternershavetheirindividualportions.PartATextSurvivingtheBusinessDinner:AnInterviewwithRoseanneThomasHaveyoueverhadaninterviewoverdinnerthatyouthoughtwentgreat,onlytolearnabiglessonthenextday?1Haveyoueverhadlunchwithaclientwholookedmoreandmorephysicallyillasthemealprogressedandthencalledyouthenextdaytocancelyour$7millioncontract?2Maybeyou’rejustapoorjudgeofyourinterviewer’sreactionstoyourcarefullywordedresponses.Ormaybe,youblewitbecauseyoukeptansweringyourcellphoneduringdinner3whileshovelingwholechickenbreastsintoyourmouth.PartATextTheHarbushadtheopportunitytorunafewquestionsbyMs.Thomas,PresidentofProtocolAdvisors,andsettlesomeburningdebatesonthefineartofbusinessdining.4Harbus:Whyisbusinessdiningsuchanimportantarttomasterandwhyisdiningetiquetteinparticularsocloselyscrutinized?PartATextRoseanneThomas:Businessdiningskillsarecriticalastheyspeaktoanindividual’soverallrespectforothers,attentiontodetailandconcernformasteringalloftheskillsnecessaryforsuccessfulbusinessdealings.Studiestellusthatthewayweconductourselvesinthediningroomisatleastasimportantasthewayweconductourselvesintheboardroom,andthatourmannerswillbenoticedandjudged.5Harbus:Whatarethe5mostimportantthingsyouneedtorememberwhendiningonbusiness?PartATextRT:Therearesomanythingsweneedtoknow!Amongthemostimportantisbeingabletodistinguishbetweenahost’sresponsibilitiesandaguest’sresponsibilities.Thisknowledgewillenableeveryonetoplayhisorherparttoperfection.Otherskillsincludeknowingwhichforktouseandhowtoholdone’ssilverware,nottalkingwhenone’smouthisfull,knowinghowtohandleaccidentsatthetable,engagingappropriatelyinconversation,etc.PartATextHarbus:Canyousharesomedininghorrorstorieswithus?Whatarethebiggestembarrassingmistakesyouhavewitnessedorheardof?RT:Horrorstoriesabound!Takingtelephonecallsduringthemeal,complainingaboutthefoodand/orexpoundinguponone’sdietarypreferences,allergies,politicalorreligiousreasonsfornoteatingparticularfoods,etc.,drinkingtoomuch,notengaginginconversation,actingrudelytowardthestaffwaitingonthetableandsoon.PartATextHarbus:Sayyousitdowntoabusinessdinnerwithajobintervieweroraprospectiveclient.Theyorderonlyaside