大学英语应用文写作

AletterofcomplaintWhowasthecustomer?Wheredidhe/shestay?Hashe/shestayedtherebefore?FTFTT投诉信写作要点1.写信的目的：所要投诉的事情；2.投诉：时间、地点、事情的经过及问题所在；3.希望得到解决或回复。IamwritingtocomplainaboutmyrecentstayinyourhotelinSingapore.Theroomwasnotcleantheservicewasveryslowtheinternetwasnotreliableandthehotelbreakfastwaspoor.Ilookforwardtoyourresponse.投诉信的回复写作要点1.表示真诚的歉意；2.解释造成损失或不便的原因；3.今后的做法或处理办法。Pleaseacceptourapologiesfortheserviceyoureceivedinourhotel.Butunfortunately,wewerenotuptoourusualstandard.Iattachavoucherthatgivesyou50%discountonyournextstay.例：ALettertotheUniversityPresidentAbouttheCanteenServiceonCampus(2002年1月)Directions:Forthispart,youareallowed30minutestowriteacompositionentitledALettertotheUniversityPresidentAbouttheCanteenServiceonCampus.Youshouldwriteatleast100wordsandbaseyourcompositionontheoutlinegiveninChinesebelow:假设你是李明，请你就本校食堂的状况给校长写一封信，内容应涉及食堂的饭菜质量、价格、环境、服务等，可以是表扬，可以是批评建议，也可以兼而有之。January12th,2002DearMr.President,第一段：Mynameis________,from________.（自我介绍）Iventuretowriteyoualetterabout________.（投诉食堂服务，如服务质量、价格、环境等）第二段：Tostartwith,________.（第一个方面）Moreandmorestudentsarecomplainingabout________.（稍加阐述）What’smore,________.（第二个方面）Finally,_______.（第三个方面）Isuggestthat_______.（我的建议）Honestlyspeaking,________.（从另一个方面说）Butthereisstillmuchroomforimprovement.（投诉信的万能句）第三段：Thesesuggestionsarenotjustofmyown,butalsoofmanyother_________.（点明意见来源）Wedohope________.（提出希望）Thankyouforyourtimeandconsideration.（结尾套语）Yoursrespectfully;LiMingJanuary12th,2002DearMr.President,⑴MynameisLiMing,fromtheDepartmentofForeignLanguages.⑵Iventuretowriteyoualetteraboutthepoorcanteenserviceoncampus.⑶Tostartwith,thequalityofthedishesshouldbeimproved.⑷Moreandmorestudentsarecomplainingaboutthecoldriceandovercookedvegetable.⑸What’smore,thepriceisgettinghigherrecently.⑹Finally,thecanteenissonoisythatwecan’tenjoyourmeals.⑺Isuggestthattherebesomesoftmusictokeepusrelaxedandcalm.⑻Honestlyspeaking,thecanteenworkersarefriendlyandhospitable.⑼Butthereisstillmuchroomforimprovement..⑽Thesesuggestionsarenotjustofmyown,butalsoofmanyotherstudents.⑾Wedohopeourrespectedpresidentwilltakeadvice.⑿Thankyouforyourtimeandconsideration.Yoursrespectfully,LiMing(158words)ABriefIntroductiontoaTouristAttraction(2004年6月)Directions:Forthispart,youareallowed30minutestowriteacompositionentitledABriefIntroductiontoaTouristAttraction.Youshouldwriteatleast120wordsaccordingtotheoutlinegivenbelowinChinese:1）致欢迎词：2）一天的行程安排：3）对游客即将访问的地点进行描述：4）你应该让这个介绍很吸引人，并且让每个人都清楚你的行程安排。第一段：Ladiesandgentlemen,welcometo_______.（致欢迎词）It’smygreathonorto________.（自我介绍）Ihopeyouwillenjoyyourwholetime_______.（开头套语）第二段：First,Iwanttointroducethescheduletoyou.（主题句）Wewillassembleat________.（告知集合时间）_________.（具体行程安排）_________istheendofthewholeday’stour.（告知结束时间）Ifanyofyouhavequestions,pleasedon’thesitatetoaskme.（套语）第三段：Now,it’stimetointroduceourscenerybriefly.（主题句）________.（具体的景点描述）Inaword,itisagoodchanceto_________.（总结句）Iamsureyouarelookingforwardtoit.Let’sstart.（结束语）⑴Ladiesandgentlemen,welcometojoinourtourgroup.⑵It’smygreathonortobeyourtourguide.⑶Ihopeyouwillenjoyyourwholetimewithmycompany.⑷First,Iwanttointroducethescheduletoyou.⑸Wewillassembleat7a.m.here.(6)Afterallofyouhavearrived,wewillsetouttoclimbmountains.⑺At1P.m.wewillheadfortheseashore.⑻5p.m.istheendofthewholeday’stour.⑼Ifyouhaveanyquestion,pleasedon’thesitatetoaskmeatanytime.⑽Now,it’stimetointroducethescenerybriefly.⑾TheFive-FingerMountainswe’llclimbareabout1,000metershigh.⑿Theyarenamedaftertheirshape,resemblingahuman’shand,withexactlyfivefingersinarow.⒀Attheseashore,youwillbeamazedatthewidthofthesea.⒁Certainly,youcanswimintheseaorbuildacastlewithsoftsandatthebeach.⒂Inaword,itisawonderfulchancetoapproachnature,relaxyourselfandrelieveyouofthepressure.⒃Iamsureyouarelookingforwardtoit.Let’sstart.(193words)应用文的写作方法书信体：投诉信；道歉信；感谢信；邀请信；申请信；咨询信等等非书信体：发言稿；通知；海报等１．书信类：ALetterinReplytoaFriend(2003年12月)ALettertotheUniversityPresidentAbouttheCanteenServiceonCampus(2002年1月)ALettertoaSchoolmate(2001年6月)２．非书信体：AnAnnouncementforaVoluntaryProgram(2006年6月17日)ACampaignSpeech(2005年1月)ABriefIntroductiontoaTouristAttraction(2004年6月)一、书信的格式信头(一般等级考试中不做要求)信头一般采用并列式，即各行开头一律左对齐。例如：To：[e-mail]:[e-mail]:SingaporeHotelWangMingDept.ofChemicalEngineeringDalianUniversityofTechnologyDalian116023LiaoningProvinceP.R.ChinaDec.19，2006称呼(Salutation)DearProf.Geller,(英式)DearMs.Alan:(美式)若给某个机构或不认识的人写信，可用如下称呼：DearSir/Sirs,Gentlemen:Ladies,DearSirorMadam:正文（Body）开头（一般第一段）：开门见山，表明写信目的。主体（一般第二和第三段）：根据所给提纲，阐明来信问题。（注意一定按照提纲要求来写）结尾（一般第四段）：礼貌祝福，表达希望。结束语（ComplimentaryClose）常用结束语有：Yourstruly,Yourssincerely,Sincerely等。签名（Signature）二、书信的语言１．开门见山２．简洁３．清晰４．礼貌DearMs.Harrison,IamwritingtoapplyforthejobinreplytoyouradvertisementinThe21stCenturyforsomeonetoproof-readtranslationsfromEnglishtoJapanese.（写信意图及信息来源）Atpresent,IamaseniorintheDepartmentofJapaneseLanguageatBeijingForeignStudiesUniversity.（目前身份）Sincelastyear,Ihavebeenworkingpart-timeforMitsubishi,whichinvolvesmeindailyuseofJapaneseandintranslationfromJapan