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Thisisourtopic.1.Australia2.NewZealand1.1BusinessEtiquetteinAustralia1.2NegotiationsstyleinAustrlia2.1BusinessEtiquetteinNewZealand2.2NegotiationsstyleinNewZealandBusinessEtiquetteinAustralia1.Handshakes2.NamesandTitles3.BusinessAttire4.DiningandEntertaining5.Gifts.............6.Taboo............HandshakesFirmandquickMantomanWomantomanWomantowomanNamesandTitlesColleenMcCulloughFirstmeetMcCulloughFriendColleenSuchasBusinessAttireBusinesssuitManWoamnDiningandEntertainingGiftsSpicyChinesefoodDislikeLikePicnic(Barbecue)VerymuchlikeGiftsaren’tgenerallyexchangedinbusinesssituations.TabooUnluckysymbolNegotiationstyleinAustraliaWayofcommunication:Silenceisgolden.AlwaysbeConservativePayattentiontobusinessFrankandDirect,othersthinksit’sRudeEqual，Don’tworryaboutthepositionBeavoidofshowingyourtitlesandperformanceBeavoidofshowingyoursuccessTheconceptoftimeStrongerthanpeopleinSouthAsiaEspeciallyinSydney,mustbeontimeButnotlikethatinGermanorAmerica,Iflateforfewminutes,that’snotaproblemWorkefficiencyalittlelowerthanotherplaceComplainaboutForeignersbecausetheyworksohardIndividualdifferencesSomearegoodatexpressionSomearesilenceGreeknationalityUsemorebodylanguageTheyspeaklouderandinterruptothersSpacebetweenpeopleKeepanarm'slengthwhennegotiatewithEuropeansorNorthAmericanButtheywillkeepmorespacewithArab,SouthernEuropeanContactbehavior:LessbodycontactEyecontactPositiveeyecontactshowinterest新西兰礼仪文化社交礼仪•新西兰人在社交场合与客人相见和分手时都要握手•与妇女握手时要等对方先伸出手•鞠躬行礼，抬头挺胸•碰鼻礼（hongi洪吉），次数越多，时间越久，对你越尊重称呼•正式场合，称呼先生，女士，夫人•一般情况下，比较随意•不熟悉情况下，称呼姓•直呼其名常受欢迎做客礼仪•新西兰人热情好客，他们把水看做是纯洁神圣之物•若被邀请到新西兰人家里做客，记得带礼物（种类不要太多，价格不要太贵）•注重隐私权餐饮礼仪•吃饭时不喜欢说话•餐前啤酒，餐后一碗汤•准时到场，等待就坐服饰礼仪•新西兰人比较注重服饰，正式盛大的集会都穿深色西服或礼服•一般场合，比较随意•妇女打高尔夫时，穿裙子禁忌•避免谈及种族话题，不能人为新西兰是澳大利亚的一部分•数字13•寻求同意才能拍照•不通行给消费•进口有限制谈判风格1.新西兰商人责任心强，注重信誉。2.新西兰商人进行交易基于公平原则，在签约时十分谨慎，不太容易签约，但一旦签约很少毁约。做生意不讨价还价，一旦提出一个价格就不能变更。3.由于经常进口外国产品，商人都变得非常精明。4.守时惜时，待人诚恳热情。5.谈判人员一般具有决定权6.不愿采用高报价7.较少发生毁约现象8.多采用招标方式9.善用谈判技巧，重视信誉和声望，因为行业范围小，信息传递快，如果对方在谈判中有不妥的言行会产生广泛的不良反响。