chapter-4-Receiving-Visitors

Unit4ReceivingVisitorsNEUSchoolofBusinessAdministration2/Chapter4Objectives：INTRODUCINGAVISITORTOYOURCOLLEAGUES介绍来访者MAKINGSMALLTALK寒暄RESPONDINGTOINVITATIONS回复邀请SAYINGWHATYOULIKE说明所好NEUSchoolofBusinessAdministration3/Chapter4Inthisunit...Mr.Sakai,animportantJapanesevisitor,arrivesintheUK.Mr.SakaiandCliveHarrisgotoBiburySystemsbycar.KateandJennyprepareforthepresentationtoMr.Sakai.EdwardGreenvisitsPhilWatsonatRUYJAdvertising.Theydiscussthedesignsforthedisplayunit.CliveHarrisshowsMr.Sakaithecompanyoffices.NEUSchoolofBusinessAdministration4/Chapter4NewwordsandexpressionsThankyouverymuchforcollectingme.It'sapleasure.Don'tmentionit.It'sgoodofyoutovisitus.Thankyouforsparingthetimedisplayunit展览品roughdesign初步设计makeanimpact制造影响efficient效率高的employ雇佣staff全体职员full-timestaff全工作日的职员part-timestaffcasual/temporarystaff临时工latestproduct最新产品strongercolours更鲜艳的颜色chip微型电路NEUSchoolofBusinessAdministration5/Chapter4NEUSchoolofBusinessAdministration6/Chapter41.WhatisKateworriedabout?2.CanyoutellwhetherKateisnervousornot?3.WhatdoesKatewanttosaytoDon?NEUSchoolofBusinessAdministration7/Chapter4KATEMCKENNA:YouknowMr.Sakaiiscomingatteno'clock,don'tyou,Jenny?JENNYROSS:Yes,Ido.It'sanimportantmeeting,isn'tit?KATEMCKENNA:Andtheslidesareready,aren'tthey?JENNYROSS:Yes,theyare.KATEMCKENNA:Andyouhavecheckedthemonitor,haven'tyou?JENNYROSS:Yes,Kate,Ihave.KATEMCKENNA:Sorry,Jenny,itreallyisveryimportant.DONBRADLEY:Goodmorning!JENNYROSS:Hello,Don.DONBRADLEY:Iseverythingreadyforthebigday?JENNYROSS:Ithinkso.KATEMCKENNA:Don,I'mworriedaboutthelastpartofthepresentation.Canwetalk?NEUSchoolofBusinessAdministration8/Chapter4Checking&ConfirmingYouknowMr.Sakaiiscomingat10O’clock,don’tyou,Jenny?It’sanimportantmeeting,isn’tit?Theslidesareready,aren’tthey?Iseverythingready?Yes,Ido.Yes,itis.Yes,theyare.Ithinkso.NEUSchoolofBusinessAdministration9/Chapter4MR.SAKAI:Thankyouverymuchforcollectingme.CLIVEHARRIS:It'sapleasure.Don'tmentionit.CLIVEHARRIS:Isyourhotelokay?MR.SAKAI:Yes,thanks.It'sfine.CLIVEHARRIS:Itisgoodofyoutovisitus.Thankyouforsparingthetime.Iknowyouhaveabusyitinerary.MR.SAKAI:It'sapleasure,Mr.Harris.IenjoycomingtoBritain.AndIamlookingforwardtomyvisittoBiburySystems.CLIVEHARRIS:It'skindofyoutosayso.We'lldoourbesttomakeyourvisitworthwhile.NEUSchoolofBusinessAdministration10/Chapter44.WhatchangesdoesDonwanttomaketotheroughdesign?NEUSchoolofBusinessAdministration11/Chapter4DONBRADLEY:You'reseeingPhilWatsonattwelveo'clockaboutthedisplayunitdesign.Doyouunderstandtheproblem?EDWARDGREEN:No,Idon't.DONBRADLEY:Thesearetheroughdesigns.Choosingtherightcolourisveryimportant.EDWARDGREEN:Sorry,couldyouexplainwhatyoumean?DONBRADLEY:Well,weneeddifferentcolours.EDWARDGREEN:Ah,doyoumeanstrongercolours?DONBRADLEY:Yes,Ido.Thisdisplayunitmustmakeanimpact.It'sveryimportant.Itmustlookrightforthelaunch.Itmustlookexciting.EDWARDGREEN:Iunderstand.DONBRADLEY:Well,makesurethatPhilunderstands.AlsothispicturesofBigBossneedtobebigger...NEUSchoolofBusinessAdministration12/Chapter45.WhoaremeetingMr.Sakai?6.HowmanypeopleworkforBiburySystemsfulltime?7.WhatisMr.Sakai’sfirstname?8.WhatactivitiesarescheduledtodayforMr.Sakai?NEUSchoolofBusinessAdministration13/Chapter4CLIVEHARRIS:So,wearen'taverybigcompany...butIthinkweareveryefficient.MR.SAKAI:Howmanypeopledoyouemploy?CLIVEHARRIS:Aboutsevenhundredfull-time.Butwetakeoncasualstaffwhenweneedthem.Wouldyoulikesomemorecoffee,Mr.Sakai?MR.SAKAI:No,thankyou.And,please,callmeKazo.CLIVEHARRIS:AndyoumustcallmeClive.So,shallwehavealookaround?MR.SAKAI:Thatwouldbeverynice.CLIVEHARRIS:Thenperhapswecouldhavesomelunch.Andthenafterlunchsomeofmyseniormanagerswillmakeapresentationtoyou.Wouldyouliketoleaveyourcoatandbriefcasehere?MR.SAKAI:Thankyou.NEUSchoolofBusinessAdministration14/Chapter4CLIVEHARRIS:AndthisisourSalesandMarketingDepartment.Idon'tthinkyouhavemetKateMckenna.SheisHeadofSales.KATEMCKENNA:Howdoyoudo?MR.SAKAI:KazoSakai,letmegiveyoumycard.KATEMCKENNA:Thankyou.CLIVEHARRIS:AndthisisDonBradley.DONBRADLEY:Hello,Mr.Sakai.Wehavespokenonthephone.MR.SAKAI:Hello,Mr.Bradley.YouareAmerican.AndwhatpartofAmericaareyoufrom?DONBRADLEY:LosAngeles.ButIhavelivedintheUKforfiveyears.Ilike.../Ah.Ihavevisited?MR.SAKAI:I'msorry.DONBRADLEY:No,please,afteryou.MR.SAKAI:IhavebeentoLosAngelestwoorthreetimes.It'saninterestingcity.Well,Ihopewehaveachancetotalkagain.CLIVEHARRIS:Yes,you'llbeseeingDonatthepresentationthisafternoon.MR.SAKAI:Ilookforwardtothat.NEUSchoolofBusinessAdministration15/Chapter4IntroducingtoyourcolleaguesIdon’tthinkyouhavemetKateMcKenna.Letmeintroduceyouto…CanIpresentmycolleagues?Thisis…Iwouldlikeyoutomeet….NEUSchoolofBusinessAdministration16/Chapter4Whatissmalltalk?InmostEnglish-speakingcountries,itisnormalandnecessarytomakesmalltalkincertainsituations.Smalltalkisacasualformofconversationthatbreakstheiceor“fillsanawkwardsilencebetweenpeople”.Therearealsocertaintopicsthatpeopleoftendiscussduringthesemoments.NEUSchoolofBusinessAdministration17/Chapter4Smalltalk:What,Where,WhyWHATdopeoplemakesmalltalkabout?“Safetopics.Whatcanyoutalkabout:Age?Salaries?Marriagestatus