chapter-15-Entertaining-visitors

Unit15EntertainingvisitorsNEUSchoolofBusinessAdministration2/Chapter15BackgroundKateismakingapresentationwithhermosteffortandenthusiasmtoWOWtheaudience.Meanwhile,DerekbringsforwardanotherbreakthroughinhisnewproductdevelopmentprojectknownasBigBossMark2.Tomeetthenewdeadline,PhilWatsonisaskedtobringoverthenewdesignsforBossdisplayunittoDon.Finally,thedesignsaredecided,thepresentationisfinishing,andthecampaignisontherighttrack.NEUSchoolofBusinessAdministration3/Chapter15ObjectivesINVITING邀请THANKING感谢MAKINGSMALLTALK寒暄NEUSchoolofBusinessAdministration4/Chapter15Inthisunit...KateinvitestheAmericansalespeopletoalaunchparty.DoninvitesMr.Sakaitoplaygolf.Mr.SakaimakesanimportantdecisionaboutthedealwithBiburySystems.NEUSchoolofBusinessAdministration5/Chapter15Newwordsandexpressionsrelax放松talkinformally随便聊聊keen喜欢的/热衷的/锋利的/敏捷的eg:bekeentodo/onsth.touristsites旅游圣地hotellobby/foyer饭点大厅closeadeal达成协易／成交provisionalagreement暂行协议/临时协议negotiate谈判/恰谈partner合伙人holiday节假日/假期married已婚的/婚姻的NEUSchoolofBusinessAdministration6/Chapter15NEUSchoolofBusinessAdministration7/Chapter15EndofKate’snightKate’spresentationisneartheend.Beforetheaudienceleave,shehasthelastwordstosay.Watchandlistenpatiently,andyoumaybeabletoanswerthesequestions.1.WhatdoesKatepreparefortheguestsafterthepresentation?2.WhatdoesKatehopeshecoulddoafterthepresentation?NEUSchoolofBusinessAdministration8/Chapter15EndofKate’snightKATEMCKENNA:Ladiesandgentlemen,thankyouforyourattention.But...Iwouldjustliketosayafewmorewords...Ipromisetokeepitbrief.Iknowthatoneortwoofyouhavetoleavenow,butforthosewhocanstay,it'stimetorelax.WehavepreparedsomerefreshmentssothatyoucantalkinformallyabouthowwecanworktogethertomakeBigBossasuccess.Thetablethat'sovertherehasplentyoffoodonit!AndIhopetobeabletospeaktoallofyoubeforeyouleave.Andonceagain,thankyouverymuchforcoming.NEUSchoolofBusinessAdministration9/Chapter15Somerefreshments.Speaktoalloftheguestsbeforetheyleave.1.WhatdoesKatepreparefortheguestsafterthepresentation?2.WhatdoesKatehopeshecoulddoafterthepresentation?NEUSchoolofBusinessAdministration10/Chapter15Whilst,youwillseeCliveistalkingtoDonandaskshimtodosomething.Watchandlistenpatiently,andyoumaybeabletoanswerthosequestions.1.HowlongisMr.SakaigoingtostayinLondon?2.WhenwillMr.Sakaibefree?3.WhatisMr.Sakaikeenof?4.HowdoesDonplantoinvitehim?NEUSchoolofBusinessAdministration11/Chapter15CLIVEHARRIS:Don,whatareyourplansforthisweekend?DONBRADLEY:Nothingspecial.Why?CLIVEHARRIS:SakaiisbackinLondonforaweekbeforeflyinghome.Hestillhasn'tdecidedwhichcompanyhewantstodealwith.HeisinterestedinDealerDan.Wewillhavetoworkhard.Wehavetoclosethisdeal.HemaybefreethisweekendandafriendofSakai'stoldmehe'sakeengolfer.Willyoubeabletoofferhimagame?DONBRADLEY:Yes,Icouldcallhimathishotel.NEUSchoolofBusinessAdministration12/Chapter15AweekMaybethisweekendPlayinggolfBymakingacallathishotel1.HowlongisMr.SakaigoingtostayinLondon?2.WhenwillMr.Sakaibefree?3.WhatisMr.Sakaikeenof?4.HowdoesDonplantoinvitehim?NEUSchoolofBusinessAdministration13/Chapter15InvitingvisitorstoentertainmentDoniscallinguptoMr.SakaiandofferinghimaroundofgolfifMr.Sakaiisavailableandinterested.Watchthroughandansweronequestion:WhenwillMr.SakaiagreetoplaygolfwithDon?NEUSchoolofBusinessAdministration14/Chapter15KATEMCKENNA:Yes...weknowhowimportanttheAmericanmarketis.InfactourChiefExecutiveappointedanAmericanasDirectorofMarketingandSales.Well,youknowDonBradley...he'sbornandbredinLosAngles.DONBRADLEY:Ah,Mr.Sakai,thisisDonBradleyfromBiburySystems.MR.SAKAI:Ah,yes,helloDon.DONBRADLEY:How'syourtripgoing?MR.SAKAI:Verywell,thankyou.Hardwork,butveryuseful.DONBRADLEY:Ihearyouplaygolf?MR.SAKAI:That'sright.Ido.DONBRADLEY:I'mamemberofaverygoodclubthat'snotfarfromyourhotel.Wouldyoucareforaroundtomorrow?MR.SAKAI:Thankyouverymuch,butIhavejustarrangedtovisitsometouristsitestomorrow.DONBRADLEY:ThenhowaboutonSunday?MR.SAKAI:Yes.That'sfine.DONBRADLEY:CanIofferyoualift?I'llcometocollectyouatyourhotelat10:30.MR.SAKAI:That'sveryniceofyou.DONBRADLEY:Let'smeetinthehotellobby.MR.SAKAI:Fine.NEUSchoolofBusinessAdministration15/Chapter15OfferaninvitationEntertainingyourclientsattheirinterestsisaneffectivewaytopromotefurthermutualunderstandingsandadvancecommunicationwithclients.It’sveryimportantthatyourclientiscomfortablewithyourarrangement.NEUSchoolofBusinessAdministration16/Chapter15ResponsesfromaudienceAtthelaunchparty,Katehasmanagedtotalktomostofthesalespeopleattendingthisconference.ThispartyoucanseeKatehasshownherstrongsocialability.FindoutthatwhetherornottheUSsalesagentthinkitworthyofattendingKate’spresentation.NEUSchoolofBusinessAdministration17/Chapter15KATEMCKENNA:Wouldyouexcuseme?ImustjusthaveaquickwordwithGeorgebeforehegoes.George,thankyouverymuchforcoming.Ihopeyouthinkitwasworthit.USSALESAGENT:Kate,ithasbeenagreatpresentationandagreatevening.KATEMCKENNA:Well,pleasestayintouchandletmeknowhowthecampaigngoes.NEUSchoolofBusinessAdministration18/Chapter15AtouchonbusinessDonisdrivingMr.Sakaibacktohotel.Ontheirway,Mr.Sakaiofferstotalkabouttheirbusiness.Watchthevideoandcheckoutthat:1.Howo