FAMILY,CONTROLANDTHESMARTHOMECarnegieMellonUniversityHCIInstituteSchoolofDesignsmarthome.cs.cmu.eduScottDavidoffMinKyungLeeJohnZimmermanAnindDeyFamilyControlSmartHomeScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeCURRENTRESEARCHSmarthomecontrolsystemsprovidecontrolofdevicesTechnicalPerspectiveDISCIPLINARYGAPScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeCURRENTRESEARCHDISCIPLINARYGAPCAMP(Truongetal,04)microCommander(Jahnkeetal,02)Speakeasy(Newmanetal,02)Jigsaw(Humbleetal,03)ScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeFamiliesarestrugglingtogaincontroloftheirlivesCURRENTRESEARCHSmarthomecontrolsystemsprovidecontrolofdevicesAnthropologicalPerspectiveTechnicalPerspectiveDISCIPLINARYGAPScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeFamiliesarestrugglingtogaincontroloftheirlivesCURRENTRESEARCHSmarthomecontrolsystemsprovidecontrolofdevicesAnthropologicalPerspectiveTechnicalPerspectiveDISCIPLINARYGAPHowcansmarthomecontrolsystemshelpusersregaincontroloftheirdevicesScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeFamiliesarestrugglingtogaincontroloftheirlivesCURRENTRESEARCHSmarthomecontrolsystemsprovidecontrolofdevicesAnthropologicalPerspectiveTechnicalPerspectiveDISCIPLINARYGAPHowcansmarthomecontrolsystemshelpusersregaincontroloftheirdevicesfamilieslivesScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeCONTRIBUTIONSRecasttheproblemofsmarthomecontrolSuggestnewevaluationmetricsforsmarthomecontrolsystemsProviderichdescriptionofnuancednotionofcontrolProducedesignprinciplestoserveassignpostsScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeIncreasedobligations“Multi-contexting”acrossrolesAskillparentswanttogracefullymasterParentswanttopassthisskillonDarrah2000,2002RELATEDWORKBUSYNESSASAMORALGOODScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeA“houseofcards”“Therushhouroflife”FearofthesickchildBeech2004,Frissen2000,Darrah2002RELATEDWORKLESSTHANIDEALCONTROLScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeSystemsforfamilylifecontrolwillhavetoco-existwithbusynessRELATEDWORKIMPLICATIONSScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeGoal:developanopportunitymapfortechnologytoaidfamilies12dual-incomefamiliesLargeaudience,lotsofneeds,earlyadoptersFIELDWORKSUMMARYScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHome“Wickedproblem”ofactivitymanagementFlexibilityasacopingstrategyRelationshipbetweencontrolandflexibilityActivitiesconstructidentitySUMMARYOFFINDINGS*Rittel1973ScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeFINDINGS“WICKED”PROBLEMOFACTIVITYMANAGEMENTScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeEXAMPLEGAMEORPRACTICE?HOMEORAWAY?WHATTIME?ScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeEXAMPLEWHOPICKSUP?WHODROPSOFF?WHERE?ScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeEXAMPLESHINGUARDS,KNEEPADS.CLEATSORFLATS?ScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeEXAMPLEPRACTICEUNIFORM?HOMEORAWAYUNIFORM?ScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeEXAMPLECLEANCLOTHESTHENIGHTBEFOREScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeEXAMPLEJUICEBEFOREORAFTER?ORANGESATHALFTIME?ScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeEXAMPLELOSTONTHECALENDARScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeBREAKDOWNSLASTMINUTECARPOOLDECISIONSScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeBREAKDOWNSMOM’SOUTOFTOWNSODAD’SINCHARGEScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeBREAKDOWNSMOM’SOUTOFTOWNSODAD’SINCHARGEScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeBREAKDOWNSMOM’SOUTOFTOWNSODAD’SINCHARGEScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeBREAKDOWNSCREEPINGRESPONSIBILITYScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeBREAKDOWNSCREEPINGRESPONSIBILITYScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeBREAKDOWNSUNPREDICTABLEORANGESScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeBREAKDOWNSSICKCHILDScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeBREAKDOWNSCASCADEEFFECTSScottDavidoff,MinKyungLee,JohnZimmerman,AnindDey|CarnegieMellonFamilyControlSmartHomeIncrementalprecisionImprovisationTechnologicalinfrastructureLifestylechoicesFINDI