13企业流程管理解决方案--中英文版

StarComLogInternationalLogistics(Shanghai)Ltd.企业流程管理解决方案BusinessProcessManagementSolutionSTARPROCS星程星曜达物流(上海)有限公司StarComLogInternationalLogistics(Shanghai)Ltd.StarComLogInternationalLogistics(Shanghai)Ltd.工作流程网页(e-Expense电子报销)可视化Visualize执行Enforce协同OrchestrateStarComLogInternationalLogistics(Shanghai)Ltd.Features特殊功能•SupportSMS&E-mailNotificationAlerts邮件及短信的自动提醒•SupportPDAapprovalfunctiononthemove支持PDA手机随时审批功能•APIinterfacewithothersystem(SAP,Oracle,SQL,…)提供其他系统集成的API接口•Personalizethehomepageforeveryuser为每一个用户制定客户化的主页•SOXCompliant符合SOX的需求•ElectronicSignatureSupport支持电子簽名StarComLogInternationalLogistics(Shanghai)Ltd.发送SMS信息功能工作流程网页(e-Expense电子报销)StarComLogInternationalLogistics(Shanghai)Ltd.FeatureAdvantageBenefit特点、优势、利益FeatureAdvantageBenefitWeb-Architecture•Fastdeployment快速实施•Real-timeaccess实时访问•Singledatabase一个数据库•LowTCO低总体拥有成本•Improvecommunicationandcollaboration增强沟通与协作•Rapiddeployment快速实现AuditTrails&Notification过程记录轨迹&自动通知•Processenforcement主动的流程•Audit-ability记录过程轨迹•Easytocomplywithqualityinitiativesandregulatoryenvironments可见的主动流程历史状态GraphicalProcessEngine图形化的流程实现引擎•Drag-n-dropworkflowdesign拖拽流程设计•On-the-flychanges随需而变的流程•Worksthewayyouwork所见即所得•Immediatecoursecorrection随时改进ManagementDashboardPortal管理者的统一信息门户•Real-timeinformation实时信息•Role-basedinformation基于用户角色的信息•Thresholds阀值告警•Makeinformeddecisionsfast实现快速决策•Preventpotentialproblems预防可能的问题OpenArchitecture•Integratewithvirtuallyanytoolintheenvironment与各领域的主流工具都能集成•LeverageexistingITinvestments保护现有IT投资•Improveefficiencybyeliminatingduplicatedataentry由于减少了重复的数据录入，从而提高了效率StarComLogInternationalLogistics(Shanghai)Ltd.UsagesofSTARPROCS星程的各方面用途•OperationsProcessManagement（业务程序管理）Compliance（依从）Changerequestmanagement（改变请求管理）Unifiedrequestmanagement（统一请求管理）Correctiveactionprocedures（纠正行为程序）ITInfrastructurechangerequests（信息技术下部结构变化请求）Issue/defecttrackinghardware（论点/缺点跟踪硬件）Item/Issuetracking（项目/论点跟踪服务）Productlifecyclemanagement（产品生命周期管理）Qualityinitiatives（品质主动）Customermanagement（消费者管理）Contractandproposalmanagement（合同与建议管理）Salessupport（销售支持）•IssueandDefectTracking（论点与缺点跟踪服务）•InternalHelpDeskIncidentManagement(内部帮助管理）StarComLogInternationalLogistics(Shanghai)Ltd.WhySTARPROCS?为什么选择星程？(Buyvs.Build)–CoreBusinessforTeamtrackTeamTrtack核心业务–TeamTrackProductAlreadyInUse产品已经在很多企业使用(e.g.Dell)–ToolFlexibility–CombinesIssueDatabaseWithWorkflow灵活的开发工具(数据库和工作流相结合)–Sales&DesignSupport-Demoprototypedesignedin1-3weeks快速支持销售阶段和设计阶段(根据复杂程度，一至三周可完成原型演示)–On-goingPartnershipForDevelopment&Support可持续的开发与技术支持–Costvs.Schedule价格和时间StarComLogInternationalLogistics(Shanghai)Ltd.WhousesTeamTrack?谁在使用TTSoftwareDevelopmentHealth&PharmaceuticalServicesManufacturingConsumerElectronics&TelecommunicationStarComLogInternationalLogistics(Shanghai)Ltd.EnterpriseImplementations在企业级的流程实施案例CompanyCustomerSinceTotalCurrentUsersDellComputerCorp199830,000Hewlett-Packard199816,000UBS20037,000NuclearMgmtCorp20016,800ADP19992,400Citigroup19981,600Lexmark19981,050Cingular20001,001AMD20001,000Mirant2000845Intuit2002800Symbian(UK)2002800StarComLogInternationalLogistics(Shanghai)Ltd.OurPartners强大的合作伙伴StarComLogInternationalLogistics(Shanghai)Ltd.SubmitsPMRRequest(提交PMR报告)SupervisorApproval(部门经理审批)GMApproval(总经理审批)EstimateCostsofProduction(估计生产成本)SystemInput(检查并记录)NewProductPricing(鉴定产品新价格)Transactionclosed(处理完毕)SalesDept.ADCDept.GeneralManagerFinanceDept.ITDept.MarketingDept.•TommySubmitsPMRRequest提交产品改良报告•SupervisorApproves/Rejects&PasstoFinance/GM部门经理审批－同意／拒绝•GMapprove/reject总经理审批－同意／拒绝•FinanceEstimatesCostsofProduction财务部估计生产成本•ITDepartmentEntersDataIntoSystem电脑部门检查并记录进系统•MarketingDecisiononNewProductPricing鉴定产品新价格•SPRWorkFlow提交跨部门流程PMRWorkFlow(产品改良流程)SPRWorkFlow(跨部门流程)StarComLogInternationalLogistics(Shanghai)Ltd.UserHomepage(e-Expense)用户主页FrankHRAssistantJenniferCashierSunnyAccountantTommySourcingAccountantapprove&keyinsystemClosedIssuepaymentSupervisorapprovalTransactionclosed已经完成(52.94%)尚未完成(47.06%)报销次数StarComLogInternationalLogistics(Shanghai)Ltd.UserHomepage(e-Expense)实际用户主页StarComLogInternationalLogistics(Shanghai)Ltd.星程会带来什么优势？•便捷、高效SMS和E-Mail功能让您的业务取得高效率。•支持PDA身在办公室外的您也能随时随地的和公司的系统取得联系和审批文件。•快速且具有伸缩性流程能很快速地在3至5个工作日完成原型设计。同时能够连接其他工作流程，具有强大的伸缩性。星程的工作原理是什么？•可视化(Visualize)•执行(Enforce)•协同(Orchestrate)StarComLogInternationalLogistics(Shanghai)Ltd.