中国CRM市场十大预测

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CRMGreaterChinaCRMCRM20032003CRM2003CRMCCID2000CRM672020019(1090)2004353700IDCChina200175020021980MetaGroup2001CRM2002001CRM0.05%CRM1%201%CRM2003CRMGreaterChinaCRMCRMCRMGuru.comCRMCRMCRM100%2003SuccessCRMWithoutSoftware.1CRMCRMCRM70%2003CRMCRM=CRMCRMCRMCRMCRMCRMCRMCRMCRM//---CRM2003SuccessCRMWithoutSoftware.2CRMCEOIT20012002CRMITCRMCRMITCRMCEOCEOCRMCEOCRMCRMGreaterChinaCRM17/CRMSuccessCRMWithoutSoftware.3ASPApplicationServiceProvider,ASP2003CRMASPCNNIC20024580200345801460ISDN32%Saleforce.comCRMASPCRMCRMSiebelIBMOnDemandASPCRMOnyxOEMITASPCRMITCRMASPROICRMCRMCRMCRMCRMASPSMEssaleforce.comSuccessCRMWithoutSoftware.4CRM20032002WithoutSofCRM20032004CRMCRMCRMOnyxNorth22SalesLogixPeopleSoftMyCRMSFATurboCRM,AKuPPoweriseSalesforce.com2002CRMTurboCRM,SalesLogix,MyCRM,Powerise,SAP,200231CRMERPCRM20052004CRM20052003SuccessCRMtware.5:SMEsCRMSMEsCRMCRMSMEs2003SMEsSMEsCRMsalesforce.com,MyCRM,Saleslogix,MicrosoftCRMSMECRMSMEsCRMSMEsCRMSMEsSMEsCRMCRM290%SMECRMCRMSMEsSMEsSuccessCRMWithoutSoftware.6////CRMERPAKuPCRMSuccessCRMWithoutSoftware.7mCRM2002122WAPSMSSMS6SMS3.61/63G2.5GSMSPermission()SMSCRMCRMField()//CRMOracle,Siebel,SalesLogix,mCRMCRM2003SuccessCRMWithoutSoftware.8Siebel2003CRMCRMERPSFASFACTICRM/CRMCRMTurboCRMCRMCRMXYCRMCRMSuccessCRMWithoutSoftware.9CRMITCRMWTOCRMCRMCRMCRMCRMSuccessCRMWithoutSoftware.10CRMCRMCRMCEOLevisSMECRMCRMCRMSuccessCRMWithoutSoftware.

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