收银员技能测试试卷(免费含答案)

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让我们看到了如何去做才叫坚定了理想信念,如何去做才算做到了奉献、坚守,做到了一名优秀共产党员应该做到的。rationalconcepttoallownetworkmoreinlinewiththeobjectivelawsofthefuturedevelopmentofthecity.1.5.2planningresearchareas:throughoutthecity,withanareaof13,000km2,cover2districtsand8countiesofthecity,includingdowntownandcitylevels.Planningrange:mainforCityCenterCity,areafor1268km2,NorthtocasesfieldXiang,andJinPingzhen,andGaoDianZhen,andhuangshazhen,andLiuhometownNorthTownshipterritories,EastNanXIZhen,andJiangnanEastTownshipterritories,Southtohorsehome,andsonghome,andLiZhuangZhen,andSouthwidetown,andZhaofieldStreetdoSouthadministrativeborder,Westtobaixizhen,anddishdamtown,andthoughtslopeXiangWestTownshipterritories.1.6planningtarget1.6.1GeneraltargetthisitemsresearchtowillYibincitybuiltYangtzeRiverupstreamchuanYunnanGuizhoucombinedDepartmentRegionalCenterCity,supportcityspaceoforderedexpandfortarget,referenceYibincityintegratedtrafficplanning(2014-2030years)andtheYibinCityCitygeneralplanning(2013-2030years)ofresearchresults,usingscience,andadvancedofnetworkresearchmethod,buildingmorelevel,andmoremodeoftracktrafficsystem,Meetatdifferentlevelsofthecity'srailtransportationneedsandqualityrequirements.1.6.2target1,refinedurbandevelopmentaxisofurbandevelopmentconcepts,judgments,rail-guideddowntownfromsolotogroup-developmentofthenetwork,fromoneCentertocentercitywithaxialdevelopment.2,networkplanningadaptedtoYibinCitystatusandfuturedevelopmentneeds,demonstratesrationalscaleofrailtransporttomeettheneeds单选题1.现金结算时,收钱找钱都应该清点()。A1遍B2遍C3遍D5遍2.收银员在面对顾客时,为了达到良好的交往效果,必须遵循相容原则、()、信用原则、及尊重原则。A规律原则B互利原则C价值原则D微笑原则3.男收银员应穿跟鞋子颜色和谐的袜子,以()最为普遍?A黑色B白色C红色D以上都不是4.收银员在行走时,上身平直端正,稍向前倾(),双目平视前方,两肩左右相平,不前后左右摇晃。A3°-5°B5°-7°C7°-9°D9°-10°5.收银员要与顾客建立良好关系,就要热情,而认真()客人说话时表示热情的最好方式之一。A看着B模仿C倾听D揣摩6.作为收银员,日常工作中需克服爱争辩、爱开粗俗玩笑、()及急躁等习惯。A说话B懒惰C串岗D态度7.借记卡与信用卡最大的区别是什么?APOS刷卡B记账功能C不可透支D发卡银行8.收银员职业素质中包括()、工作意识和服务意识共三个方面A思想意识B职业意识C严谨意识D态度意识9.收银员除要讲究服饰外,还要讲究修饰。收银员在修饰时,下列说法正确的是()A留披肩长发的,上岗时可以随意将头发扎一下B收银员色指甲可长可短,宜擦指甲油C眼线用黑色眼线笔,眉毛用黑色或棕色眉笔画上D营业时,可佩戴手镯和带坠子的耳饰或惹眼的胸饰、戒指等10.第五套人民币100元纸币主色调为()A黄色B红色C绿色D蓝色11.第五套人民币10元纸币采用了()项公众防伪措施。A10B15C18D2012.损伤人民币的标准之一是裂口超过纸幅()或票面裂口损及花边图案者。A1/3B1/5C1/2D1/413.凡残缺人民币票面残缺()以上者是不予兑换的。让我们看到了如何去做才叫坚定了理想信念,如何去做才算做到了奉献、坚守,做到了一名优秀共产党员应该做到的。rationalconcepttoallownetworkmoreinlinewiththeobjectivelawsofthefuturedevelopmentofthecity.1.5.2planningresearchareas:throughoutthecity,withanareaof13,000km2,cover2districtsand8countiesofthecity,includingdowntownandcitylevels.Planningrange:mainforCityCenterCity,areafor1268km2,NorthtocasesfieldXiang,andJinPingzhen,andGaoDianZhen,andhuangshazhen,andLiuhometownNorthTownshipterritories,EastNanXIZhen,andJiangnanEastTownshipterritories,Southtohorsehome,andsonghome,andLiZhuangZhen,andSouthwidetown,andZhaofieldStreetdoSouthadministrativeborder,Westtobaixizhen,anddishdamtown,andthoughtslopeXiangWestTownshipterritories.1.6planningtarget1.6.1GeneraltargetthisitemsresearchtowillYibincitybuiltYangtzeRiverupstreamchuanYunnanGuizhoucombinedDepartmentRegionalCenterCity,supportcityspaceoforderedexpandfortarget,referenceYibincityintegratedtrafficplanning(2014-2030years)andtheYibinCityCitygeneralplanning(2013-2030years)ofresearchresults,usingscience,andadvancedofnetworkresearchmethod,buildingmorelevel,andmoremodeoftracktrafficsystem,Meetatdifferentlevelsofthecity'srailtransportationneedsandqualityrequirements.1.6.2target1,refinedurbandevelopmentaxisofurbandevelopmentconcepts,judgments,rail-guideddowntownfromsolotogroup-developmentofthenetwork,fromoneCentertocentercitywithaxialdevelopment.2,networkplanningadaptedtoYibinCitystatusandfuturedevelopmentneeds,demonstratesrationalscaleofrailtransporttomeettheneedsA1/3B1/4C1/2D以上均不是14.收款()减少了收银员对交易金额的计算时间,提高了收款速度,减少了顾客等候时间。A堵塞漏洞B杜绝擦错C迅速、准确D包装快递15.信用卡的结算基本程序非常简单,主要分为验卡、收受、()三个步骤。A兑换B刷卡C结算D复查16.客户使用信用卡结账时,如果发现卡背的签名栏未签名,应如何处理?()A、拒绝受理B、请持卡人先在签名栏签字后,再继续受理C、没收卡片D、照常受理,等持卡人在签单上签名时再提醒其补签卡背的签名栏17.某持卡人持信用卡消费2000元,结账时要求收银员按1万元刷卡并退8000元现金,收银员应如何操作?()A、可以退现金,但要求持卡人支付8000元交易应付的手续费B、拒绝退现金,可以带走等值的商品C、拒绝退现金D、同意持卡人的要求18.条形码的扫描设备分为()和激光扫描器。A电子扫描器BCCD扫描器C光电扫描器D机械扫描器多选题1.收银员的基本素质要求有哪些?A礼仪与装束B。顾客至上C。微笑服务D。一视同仁2.条形码识别技术与手工操作相比优点有哪些?A.操作简单B。输入准确C。设备价格低D。便于商品管理3.为顾客结账时,要做到的三唱服务是什么?A您好B总共XX元C收您XX元D找您XX元4.支票收银的步骤为()、验章、验证件、()、验金额、()A验票B验笔迹C验身份D验日期5.收银员的语言是否礼貌、准确、得体,直接影响着客户对()和()的满意程度。A商品B企业C管理者D服务6.鉴别假钞的方法主要有()、手摸、()、尺量、对比及仪器检测。A眼看B耳听C笔拓D培训让我们看到了如何去做才叫坚定了理想信念,如何去做才算做到了奉献、坚守,做到了一名优秀共产党员应该做到的。rationalconcepttoallownetworkmoreinlinewiththeobjectivelawsofthefuturedevelopmentofthecity.1.5.2planningresearchareas:throughoutthecity,withanareaof13,000km2,cover2districtsand8countiesofthecity,includingdowntownandcitylevels.Planningrange:mainforCityCenterCity,areafor1268km2,NorthtocasesfieldXiang,andJinPingzhen,andGaoDianZhen,andhuangshazhen,andLiuhometownNorthTownshipterritories,EastNanXIZhen,andJiangnanEastTownshipterritories,Southtohorsehome,andsonghome,andLiZhuangZhen,andSouthwidetown,andZhaofieldStreetdoSouthadministrativeborder,Westtobaixizhen,anddishdamtown,andthoughtslopeXiangWestTownshipterritories.1.6planningtarget1.6.1GeneraltargetthisitemsresearchtowillYibin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