Unit2Accommodation旅游英语顾艳蕾目录上一页下一页结束2Lesson4:RoomReservationDialogue1:ReservingaRoomonthePhoneLanguagePoints:1.Roomtypes:singledouble/doubleroomwithtwinbedssuitedeluxesuiteSea-viewroombund-viewroom/Bund-viewgarden-viewroomPartA:Conversation目录上一页下一页结束3RoomReservationDialogue1:ReservingaRoomonthePhoneLanguagePoints:2.lowseasonpeakseason3.Quote4.CanIholdthereservationwithacreditcard?thelastnametheexpirationdatecvv:CardVerificationValue信用卡验证值PartA:Conversation目录上一页下一页结束4Lesson4:RoomReservationExercise:Translate1.你要单人房还是双人房?Doyouwantasingleroomoradoubleroom?2.您想要一间带浴缸还是带淋浴的房间?Doyoupreferaroomwithbathoraroomwithshower?3.我想要一间朝花园的有两张床的双人房间。Ineedadoubleroomwithtwinbedsfacingthegarden.4.这是明天最便宜的豪华套房了。Thisistheleastexpensivedeluxesuiteleftfortomorrow.5.我明天什么时间可以登记入住?WhattimecanIcheckintomorrow?目录上一页下一页结束5Lesson4:RoomReservationPurpose:todescribethenatureoftheirservices.PartB:HotelStarRatingSystemRatingStandardOne-starcleanroom,norestaurantsTwo-starground,roomdecor,furnishings,noroomserviceThree-starLargerpublicservice,restaurant,hairdryer,telephone,toiletries,roomservicesFour-starLuxury,largerroom,welldecorated,doorman,24-hourroomservice,laundryanddry-cleaning,sportsFive-starSpacious,luxurious,pool,gym,businesscenter,banquetandconferencerooms,shops,salons…目录上一页下一页结束6Lesson4:RoomReservationPurpose:todescribethenatureoftheirservices.PartB:HotelStarRatingSystemprobationarystar-rating预备星级(作为星级的补充其等级与星级相同。)thesymbolofstar-rating符号(星级以镀金五角星为符号,用一颗五角星表示一星级……五颗五角星表示五星级,五颗白金五角星表示白金五星级。)目录上一页下一页结束7Lesson4:RoomReservationQuestions:1.Whatisthemostimportantdifferencebetweenthree-starhotelsandlowerstarhotels?2.Saysomethingaboutthecharacteristicsoffivestarhotels.3.Shareyourhotelexperiencewiththewholeclass.PartB:HotelStarRatingSystem目录上一页下一页结束8Lesson5:RegistrationandRoomServicesLanguagepoints:1.thedialtone/busytone/engaged/notanswered2.localcall/internationalcall3.thenumberfor(acountry)areacodethenumberyouwant4.It’smypleasure./MypleasurePartA:Conversation-Dialogue3+国家代码-地区代码-用户电话号码+86-10-87654321目录上一页下一页结束9Lesson5:RegistrationandRoomServices5.Theywillbechargedtoyourroom6.theBund上海外滩bund堤坝,海滩7.Morningcall(service)PartA:Conversation-Dialogue3目录上一页下一页结束10Lesson5:RegistrationandRoomServicesPhoneAnsweringTipstoWinBusiness1.Whyisthewayyouanswerthephoneimportanttoyourbusiness?2.Whyshouldyoureportyournameandthenameofyourbusinesswhenansweringthephone?3.Howcanyoumakesurethepersonattheotherendofthelineunderstandsyoueasily?4.Howwouldthecallerfeelifyouuseaspeakerphonewhenansweringhiscall?5.Whatcanyoudotomakesurethephonesinyourbusinessareansweredinaprofessionalmanner?PartB:Passage1