搜索
Unit9ManagingpeopleManagementproblemsalwaysturnouttobepeopleproblems.JohnPeetBritishmanagementconsultantQuotationsaboutmanagementManagementisnothingmorethanmotivatingotherpeople.Ibelievemanagingislikeholdingadoveinyourhand.Ifyouholdittootightlyyoukillit,butifyouholdittooloosely,youloseit.Ifyouwanttomanagesomebody,manageyourself.Dothatwellandyou'llbereadytostopmanaging.Andstartleading.Whichoftheabovequotationsdoyouagreewith?Why?StartingupAWhatqualitiesandskillsshouldagoodmanagerhave?Choosethesixmostimportantfromthelist.Tobeagoodmanageryouneedto:1likepeople;2enjoyworkingwithothers;3giveorders;4listentoothers;5makesuggestions;6judgepeople’sabilities;7planahead;8begoodwithnumbers;9makegoodpresentations;10bepersuasiveBIfyouaremanagingpeopleformdifferentcultures,whatotherqualitiesandskillsdoyouneed?listeningGoodmanagersAListentothefirstpartoftheinterview&completethechart.Managersneedtobegoodat……inorderto1observing2listening3askingquestions4speaking___________thebehavior,the__________and____________oftheirstaff.________________theirstaff’s_________.__________allthe____________theyneedtomaketherightdecisions_____________their___________clearlytoalltheirstaff.understandstrengthsweaknesseslearnaboutproblemsfindoutinformationcommunicateobjectiveslisteningGoodmanagersBListentothesecondpartoftheinterview.Decidewhetherthesestatementsaretrueorfalse.1planinadvance.2findoutaboutthelocallanguage,cultureandconditions.3gettoknowthelocalpeople.4trytobecomeexpertsassoonaspossible5spendtimeobservingandaskingquestionstruetruetruetruefalselisteningGoodmanagersCListentothethirdpartoftheinterviewandanswerthesequestions.1WhatdoforeignmanagersoftenwantfromAsianstaff?Theymistakenlywantthemtobemoreforceful,todealwithproblemslogicallyandtobeambitious.2Whatdomanagerssometimesignore?Theyignorethebackground,educationandculturaldifferencesbetweenthemselvesandtheirstaff.3Whymightthemanagersunderestimatethelocalskillsandabilities?Theyfocustoomuchonstaff’sweaknesses,jumptoconclusionstooquicklyandlabelalllocalstaffasthesame.listeningGoodmanagersDWhatadvicewouldyougivetoaforeignmanagerwhoisgoingtomanagestaffinyourcountry?VocabularyVerbsandprepositionsAMatchtheverbs1to7withtheprepositionsandphrasesa)tog).Agoodmanagershould:1respond2listen3deal4believe5delegate6communicate7investa)intheiremployees’abilitiesb)toadeputyasoftenaspossiblec)toemployees’concernspromptlyd)withcolleaguesclearlye)withproblemsquicklyf)inregulartrainingcoursesforemployeesg)toallsuggestionsfromstaffBWhichdoyouthinkarethethreemostimportantqualitiesinExerciseA?VocabularyVerbsandprepositionsSomeoneSomething1a)reporttob)reporton2a)apologizeforb)apologizeto3a)talktob)talkabout4a)agreewithb)agreeon5a)argueaboutb)arguewithCSomeverbscombinewithmorethanonepreposition.Decidewhetherthefollowingcombinewithsomeoneorsomething.√√√√√√√√√√VocabularyVerbsandprepositionsDCompletethesesentenceswithsuitableprepositionsfromExerciseC.1Iagree______herthatweneedtochangeourmarketingstrategy.2Italk_____mybosseveryMondayatourregularmeeting.3Weargue_______nextyear’sbudgetforoveranhour.4Heapologized_____losinghistemper.5Wetalked_______ourfinancialproblemsforalongtime.6TheFinanceDirectorargued______ourManagingDirectoroverprofitsharing.7Iapologized_____Paulaforgivingherthewrongfigures.8Canweagree______thedateofournextmeeting?withtoaboutforaboutwithtoonVocabularyVerbsandprepositions1.迄今为止还没人对我们的投诉作出回应。(respondto…)2.总经理向工人保证他将亲自处理这个问题。(dealwith…)3.你要相信自己，否则你永远都不会成功。(believein…)4.经理应当学会向员工放权。(delegateto…)5.我们应尽力提高与他人沟通的能力。(communicatewith…)6.公司大力投资进行新产品的研发。(investin…)7.今天上午我向董事会汇报了今年的销售情况。(reportto…about…)8.我们就装货中出现的差错真诚地向你方道歉。(apologizeto…for…)9.我想和你谈谈新产品广告宣传方面的事。(talkto…about…)10.谈判进行了一上午，但双方仍不能在价格上达成一致。(agreewith..on)11.双方在价格问题上争论不休。(arguewith…about…)12.你最好向他解释一下你的观点。(explainto…)TranslationsexerciseVocabularyVerbsandprepositions1.Sofarnoonehasrespondedtoourcomplaints.2.TheManagingDirectorpromisedtotheworkersthathewoulddealwiththeproblemhimself.3.Youshouldbelieveinyourself,oryouwillneversucceed.4.Managersshouldlearntodelegatepowertotheirstaff.5.Weshouldtryourbesttoimproveourabilitytocommunicatewithothers.6.Thecompanyhasinvestedheavilyinresearchanddevelopment.7.ThismorningIreportedtotheBoardofDirectorsonthisyear’ssales.8.Wesincerelyapologizetoyouforthemistakewemadeinpackingyourorder.9.Iwouldliketotalktoyouabouttheadvertisingcampaignforournewproduct.10.Thenegotiationwentonthewholemorning,butthetwopartiesstillcouldnotagreewitheachotheronprices.11.Thetwopartiesarguewitheachotheraboutprices.12.You’dbetterexplaintohimyourideas.ReadingManagingacrossculturesReadthearticleandanswerthequestions.PartI(Para1–2)Theglobalizationtrend&theculturalproblems1.Whyaresomanypeopleworkingabroadnow?Itisbecauseoftherecentglobalizationtrend.Manycompanieshaveexpandedgloballythroughmergers,jointventuresandco-operationwithforeignfirms.2.Dothesepeoplecomeacrossculturalproblems&Whatistheirfailurerate?Manyofthemhavedifficultyadaptingtothenewcultureandtheirfailurerateisashighas30%.ReadingManagingacrossculturesPartII(Para.3–4)Twotypicalfailure