8D 报告格式

InitialIssue:Q2No.:Intermediatereport:Q8No.:Finalreport:HeaderdataComplaintDate:Product:8D-Title:BoschMaterialNo.:Customer:Manufacturingplant:CustomerMaterialNo.:Application:Complainttype/mode:SupplierNo.:Complaintnoticedat:Suppliername:Issuer:Initiator:ContactPersonatSupplier:Telephone:BusinessAddress:Telefax:Email:ContactPersonatBosch:Telephone:BusinessAddress:Telefax:Email:D1ProblemSolvingTeamSponsor:Teamleader:Teammembers:D2ProblemDescriptionManufacturingDate:BoschDescription:No.ofcomplaintparts:No.ofreturnedpartsforinvestigation:DateofMalfunction:Affectedlocationonproduct/component:Typeofnon-conformity:D3Containmentaction(s):Responsible:introducedon:effectivefrom:Agreementofthecustomerforprocessorproductchangingcontainmentactions:Date:Responsible:D4RootCauseAnalysisTitle:Rootcause(s)(RC)andverificationofeffectiveness:whycouldthenon-conformityoccur?Responsible:completedon:Rootcause(s)(RC)andverificationofeffectiveness:whyhasthenon-conformitynotbeendetected?Responsible:completedon:CausingProcess:Expectedeffects/Riskassessment(Probability):Productionperiodaffectedfrom:to:Productionqty:internal:0km:field:Expectednumberoffurthernon-conformities:Pot.failureqty:internal:0km:field:Responsible:completedon:8D-Report(SuppliertowardsBosch)QP7.11-001ED03Form2Page:1/8Date:2019/8/21D5Correctiveactionsandproofofeffectiveness:D6IntroductionofcorrectiveactionsandtrackingofeffectivenessCustomeragreementat:by:Descriptionoftheaction(s):Resp.:plannedintroductionon:introducedon:effectivefrom:Trackingofeffectivenessoftheintroducedcorrectiveaction(s):Responsible:completedon:Removalofcontainmentaction(s):Responsible:removedat:D7Preventionofrecurrenceofthenon-conformityUpdateforQM-System(FMEA,Procedure-Instructions,PQP...):Responsible:duedate:completedon:AdoptionofPoss.CorrectiveAction(s)forotherProcesses,Products,LocationsCouldtherootcauseaffectotherprocesses,productsorsites?Ifyes:Whichdepartmentsdoyouinform(e.g.LessonsLearnedCoordinators)?Ifno:Whydon'tyouexpectotherprocesses,productsorsitestobeconcerned?D8FinalMeetingParticipants:accomplishedat:Results:Signatures:Sponsor:Name:Date:Signature:Name:Date:Signature:QP7.11-001ED03Form2Page:2/8Date:2019/8/21Attachm.No.QP7.11-001ED03Form2Page:3/8Date:2019/8/21QP7.11-001ED03Form2Page:4/8Date:2019/8/21一个完整的8D报告必须包括-8个步骤的内容的填写-针对Non-detection和Non-conformance的五个why的提问表-围堵措施，纠正和预防措施实施的跟踪和完成情况-相应的证据作为附件,如更新后的文件和图片，等等视实际情况可包括-分析过程的记录,其他工具(如：“缺陷树分析法”、“KT分析法”、“因果图”等)Formular5Why8DActionVerificationAttachmentIshikawachart,etcQuestion:Answer:Question:Answer:Question:Answer:5thWhy?3rdWhy?TemporaryCountermeasure(s)TemporaryCountermeasure(s)4thWhy?RootCause:4thWhy?Question:Answer:Answer:DateWhen?5thWhy?1stWhy?1stWhy?2ndWhy?2ndWhy?Question:Answer:Question:Answer:Question:Answer:Question:Answer:5xWhyAnalysisForm3rdWhy?Whywasn'titdetected?Whydidithappen?CustomerComplaint:Issuer:(Name/Dept.)8D-Nr.:PermanentCountermeasure(s)(Whydidthemanufacturingprocessnotpreventtheincident?)PermanentCountermeasure(s)(Whydidthequalityprocessnotdetecttheincident?)Responsible:When?RootCause:Responsible:When?Responsible:When?Title:Responsible:Question:Answer:Question:8DNo:DateSignProofattached(ifnot,givereason)8DVerificationListOpenActionDeadlineDateofactionPositionon8DActionVerification