酒店英语教案

TeachingPlanforHotelEnglishPeriod:2TeachingContent：Workshop1Unit1RoomReservationTeachingobjectives:1.Graspthetermsandusefulphrasesinmakingroomreservations2.Usesentencepatternsinworkingsituations3.Makesituationaldialoguesfluently4.Grasptheprocedureofroomreservation.Teachingfocus:1.Sentencepatternsinmakingaroomreservation2.Practicesituationaldialogues.Teachingdifficulties:1.Toreadtheconversationsfluently2.TomakesituationaldialogueswiththesentencepatternsTeachingmethods:interactionteachingmethods,situationteachingmethodsTeachingprocedures:ThefirstperiodStepI:Theteacherwouldbrieflyintroducethemaincontentofthiscourseandhowtolearnthecourse.(10minutes)T:1.Thecontentofthecourse:Thisbookconsistsof25unitsinallanditisdividedinto4chaptersaccordingtothedutiesandservicesofdifferentworkshopsinahotel.Thefourworkshopsarefrontoffice,Housekeepingdepartment,foodandbeveragedepartmentandotherdepartments.Eachunitincludesfourparts,i.e.keypointsforteachingandlearning,simulationtraining,extendedreadingandexercises.WewillmainlyfocusonPartIIinourclass,whileyoushouldmakefurtherstudyoftheotherpartsbyyourselvesafterclass.Asitisaverypracticalcourse,youshouldpracticethedialoguesandlearnthesentencespatternsbyheart.SoyoucanimproveyouroralEnglishandyourcommunicationabilityindealingwiththeguests.2.Theassessmentstrategyofthiscourse:•Classparticipation:10%•Homework&classattendance:10%•Oraltest:40%•Finalexam(written):40%StepII:Lead-in.(5minutes)1.Theteacherwouldinvitesomestudentstotalkaboutthebasicproceduresofreceivingroomreservation.2.Intheend,theteacherwouldsummarizethestudents’answerssoastogivethemaclearerandbetterunderstandingofthebasicknowledgeofreservation.GreetingsDateofarrivalanddepartureRoomtypesNameandtelephonenumberConfirmationStepIIILearnthenewwordsandsentencepatterns.(30minutes)1.TheteacherwouldaskthestudenttoreadthenewwordsandthefollowingsentencepatternsinPart2inthetextbook.Theteacherwouldexplainthedifficultpointstothestudentsifthereisany.1)Goodevening.PeaceHotel.Reservation.MayIhelpyou?2)IsthereanythingthatIcandoforyou?3)Whatkindofroomwouldyoulike?Wehavesinglerooms,doublerooms,suites,deluxesuitesandapresidentialsuite.4)Doyouwantasingleroomoradoubleroom?5)Wouldyouliketwinbedsordoublebeds?6)I’dliketoreservearoominyourhotel?7)I’dliketomakeareservationforasuitewithbothshowerandbath.8)I’dlikearoomwithaview.9)Wehaveniceroomsoverlookingthesea.10)Wehaveroomsfacingsouth.11)Wouldyoulikearoomwithabathorshower?12)Howmanypeoplearethereinyourcompany?13)Howlongdoyouintendtostay?14)Areyouwithacompany?15)Forhowlong?16)Forwhatdates,please?17)It’sforthreenights,May10thto12th.18)Holdtheline,please.19)I’llcheckifthereisaroomavailableforthosedays.20)I’msorrywearebookedoutforthatdate.21)Wedohaveavacancyforthosedates.22)Thecurrentrateis$150pernight.23)Asingleroomis$120pernight.Thereisalsoa10%taxanda10%servicecharge.24)Childrenunder12arehalfprice.25)Weoffera10%discountforgroupreservations.2.Thestudentsaregiventenminutestoreadthewordsandsentencesbythemselvesandinquiretheteacherorotherstudentsifmeetinganydifficultyinpronouncingorunderstanding.3.Theteacherwouldaskthestudentstoreadthewordsandsentencesbyvolunteeringorpickingtheirnumbersatrandom.ThesecondperiodStepIV:Practicethesampledialoguesinthetextbook.(25minutes)1.Askthestudentstoreadaloudthedialoguesinpairs.(Firstvolunteer,andthencallthestudents’numbers)2.Dosomeexplanationsifnecessaryandthenletthestudentspracticethedifficultsentencesaftertheteacher.3.Actoutthedialoguesinfrontofclassesinpairs.StepVRoleplay.(20minutes)1.First,theteacherwouldrequirethestudentstomakedialoguesaccordingtothefollowinggivensituation.Thestudentsaregiven10minutestomakethedialogueinpairs.Situation:WangPingisaclientofatravelagency.Sheiscallingtoreserveforatourgroupof32formEnglandformAugust8thtoAugust12th.2.Theteacherwouldasksomepairstoactouttheirdialogueinfrontoftheclass.3.Givecommentsandadvicestoimprovethestudents’dialogues.StepVIHomeworkassignment.1.FinishExerciseII,III,IVinthetextbook.2.Learnthesentencepatternsbyheartandpracticethedialogues.3.Previewthenewunit.Period:2Content：Workshop1Unit2ReceptionTeachingaims:1.Graspthetermsandusefulphrasesinreceptionservice.2.Fillintheregistrationformcorrectly.3.Usesentencepatternsskillfullyinworkingsituations.4.Makesituationaldialoguesfluently.5.Grasptheprocedureofreceptionandlearnhowtofillintheregistrationform..Teachingfocus:1.Sentencepatternsinreceivingtheguests.2.Practicethesampledialoguesandmakesituationaldialogues.Teachingdifficulties:1.Toreadtheconversationsfluently2.TomakesituationaldialogueswiththesentencepatternsTeachingmethods:interactionteachingmethods,situationteachingmethodsTeachingprocedures:ThefirstlessonStepI:Lead-inanddiscussion.(10minutes)1.Theteacherwouldaskstudentstodiscusstheprocedureofregistrationandtheninvitesomestudentstotalkaboutthebasicproceduresofreceivingguestwithadvancereservationchecksin.2.Intheend,theteacherwouldsummarizethestudents’answerssoastogivethemaclearerandbetterunderstandingofthebasicknowledgeofregistration.GreetingsCheckingthereservationlistFilli