JBGMAPQPPresentation

GMJBGMAPQPPresentationSlide18/21/2019A.P.Q.PAdvancedProductQualityPlanning产品质量先期策划SupplierDevelopment/Quality供应商开发/质量GMJBGMAPQPPresentationSlide28/21/2019FeedbackAssessmentandCorrectiveActionProductandProcessValidationPlanandDefineProductDesignandDevelopmentProcessDesignandDevelopmentProductQualityPlanningCyclet持续改进产品质量策划循环反馈评定和纠正措施产品和过程确认计划和定义产品设计和开发过程设计和开发GMJBGMAPQPPresentationSlide38/21/2019PurposeofAPQPProduceaproductqualityplanwhichsupportsthedevelopmentofproductsthatmeetcustomerrequirementsandachievecustomersatisfaction.制定产品质量计划来开发产品,满足顾客要求,达到顾客满意Timelycompletionofcriticalactivities及时完成关键任务OntimeProductionPartApproval按时通过生产件审批Ongoingconformancetospecifications持续地满足顾客的规范ContinualImprovement持续改进APQP的目的GMJBGMAPQPPresentationSlide48/21/2019BenefitsofAPQPTodirectresourcestosatisfythecustomer引导资源,使顾客满意Topromoteearlyidentificationofrequiredchange促进对所需更改的早期识别Toavoidlatechanges避免晚期更改Toprovideaqualityproductontimeatthelowestcost以最低的成本及时提供优质产品APQP的益处GMJBGMAPQPPresentationSlide58/21/2019DefinetheScope•Selectaprojectteamleaderresponsibleforoverseeingtheplanningprocess.(rotatetheleaderduringtheplanningcycle)•选出项目小组负责人负责监督策划过程(有时,在策划循环中小组负责人轮流担任可能更为有利)•Definetherolesandresponsibilitiesofeacharea.•确定每一代表方的作用和责任•IdentifyinternalandexternalCustomer.•确定顾客----内部和外部•Definecustomerrequirements.•确定顾客的要求•Understandcustomerexpectations.•理解顾客的期望•Assessthefeasibilityoftheproposeddesign,performancerequirementsandmanufacturingprocess•对所提出的设计,性能要求和制造过程评定其可行性•Identifycosts,timing,andconstraints.•确定成本,进度和应考虑的限制条件•Identifydocumentationprocessormethod.•确定所采用的报告的程序或方法确定范围GMJBGMAPQPPresentationSlide68/21/2019ControlPlans•Prototype-AdescriptionofthedimensionalmeasurementsandmaterialandperformanceteststhatwilloccurduringPrototypebuild.样件-在制造过程中,对尺寸测量和材料与性能试验的描述.•Pre-launch-AdescriptionofthedimensionalmeasurementsandmaterialandperformanceteststhatoccurafterPrototypeandbeforefullproduction.试生产-在样件试制之后,全面生产之前所进行的尺寸测量和材料与性能试验的描述.•Production-Comprehensivedocumentationofproductcharacteristics,processcontrols,tests,measurementsystemthatwilloccurduringmassproduction.生产-在大批量生产中,将提供产品/过程特性,过程控制,试验和测量系统的综合文件.•控制计划GMJBGMAPQPPresentationSlide78/21/2019ConceptInitiation/ApprovalProgramApprovalPRODUCTDESIGNANDDEVELOPMENTVERIFICATIONPROCESSDESIGNANDDEVELOPMENTVERIFICATIONPrototypePilotLaunchPLANNINGPRODUCTDESIGNANDDEV.PROCESSDESIGNANDDEVELOPMENTPRODUCTANDPROCESSVALIDATIONPLANNINGPRODUCTIONFEEDBACKASSESSMENTANDCORRECTIVEACTIONPLANANDDEFINEPROGRAMPRODUCTANDPROCESSVALIDATIONFEEDBACKASSESSMENTANDCORRECTIVEACTIONPRODUCTQUALITYPLANNINGTIMINGCHART产品质量策划进度图表概念提出/批准项目批准样件试生产投产策划生产产品设计和开发过程设计和开发产品与过程确认反馈,评定和纠正措施计划和确定项目产品设计和开发验证过程设计和开发验证产品和过程确认反馈,评定和纠正措施策划GMJBGMAPQPPresentationSlide88/21/2019ConceptInitiation/ApprovalProgramApprovalPRODUCTDESIGNANDDEVELOPMENTVERIFICATIONPROCESSDESIGNANDDEVELOPMENTVERIFICATIONPrototypePilotLaunchPLANNINGPRODUCTDESIGNANDDEV.PROCESSDESIGNANDDEVELOPMENTPRODUCTANDPROCESSVALIDATIONPLANNINGPRODUCTIONFEEDBACKASSESSMENTANDCORRECTIVEACTIONPLANANDDEFINEPROGRAMPRODUCTANDPROCESSVALIDATIONFEEDBACKASSESSMENTANDCORRECTIVEACTIONPRODUCTQUALITYPLANNINGTIMINGCHART1.0PLANANDDEFINEPROGRAMSlide88/21/2019产品质量策划进度图表概念提出/批准项目批准样件试生产投产策划生产产品设计和开发过程设计和开发产品与过程确认反馈,评定和纠正措施计划和确定项目产品设计和开发验证过程设计和开发验证产品和过程确认反馈,评定和纠正措施策划1.0计划和确定项目GMJBGMAPQPPresentationSlide98/21/2019INPUTSOUTPUTS•VoiceoftheCustomer顾客的呼声-MarketResearch市场调研-HistoricalWarrantyandQualityInformation保修记录和质量信息-TeamExperience小组经验•BusinessPlan/MarketStrategy业务计划/营销策略•Product/ProcessBenchmarkData产品/过程指标•Product/ProcessAssumptions产品/过程设想•ProductReliability产品可靠性研究•CustomerInputs顾客输入•DesignGoals设计目标•ReliabilityandQualityGoals可靠性和质量目标•PreliminaryBOM初始材料清单•PreliminaryProcessFlowChart初始过程流程图•PreliminaryListingofSpecialProductandProcessCharacteristics特殊产品和过程特性的初始清单•ProductAssurancePlan产品保证计划•ManagementSupport管理者支持1.0PLANANDDEFINEPROGRAM1.0计划和确定项目输入输出GMJBGMAPQPPresentationSlide108/21/20191.0PLANANDDEFINEPROGRAMKeyWordsandBasicConcepts关键术语和基本概念•Customerinterviews对顾客的采访•Customerquestionnairesandsurveys顾客意见征询与调查•Markettestandpositioningreports市场调查与预测报告•Newproductqualityandreliabilitystudies新产品质量和可靠性研究•Competitiveproductqualitystudies竞争产品质量的研究•ThingsGoneRight(TGR)Reports运行情况良好(TRG)报告1.1.1MarketResearch市场调研1.1.2HistoricalWarrantyandQualityInformation•ThingsGoneWrong(TGW)Report运行情况不良(TGW)报告•Warrantyreports保修报告•Capabilityindicators能力指数•Supplierplantinternalqualityreports供方工厂内部质量报告•Customerplantreturnsandrejections顾客工厂退货和废品•Fieldreturnproductanalysis现场退货产品分析VoiceofCustomer顾客的呼声1.0计划和确定项目保修记录和质量信息GMJBGMAPQPPresentationSlide118/21/2019•InputfromhighersystemlevelorpastQualityFunctionDeployment(QFD)projects.来自更高层体系或过去质量功能开发(QFD)项目的输入•Mediacommentaryandanalysis:magazine,newspaper,etc媒介的评论和分析:杂志和报刊报告等•Customerlettersandsuggestions顾客的信件和建议•TGR/TGWreports运行情况良好(TGR)/运行情况不良(TGW)报告1.1.3TeamExperience小组经验VoiceofCustomer1.0PLANANDDEFINEPROGRAMKeyWordsandBasicConcepts关键术语和基本概念1.0计划和确定项目顾客的呼声GMJBGMAPQPPresentationSlide128/21/20191.0PLANANDDEFINEPROGRAM1.2BusinessPlan/MarketingStrategy业务计划/营销策略•BusinessPlan业务计划-Timing进度-Cost成本-Inv