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20101——195422005111195·19091119963——.....CEO.…….214“·——”xuj2@em.tsinghua.edu.cn5————··6·119091119193819671931194219461954719661973·22002620·W··3030Drucker890“”xuj2@em.tsinghua.edu.cn91954200611973·193939EffectiveExecutiveinAction20061106011——“”——xuj2@em.tsinghua.edu.cn1213xuj2@em.tsinghua.edu.cn1415“1617/181920xuj2@em.tsinghua.edu.cn2122IBM2324xuj2@em.tsinghua.edu.cn2526272829——————”3031SMART——SPECIFIC——MEASURABLE——ATTAINABLE——RELEVANT——TIME--BASED4-3xuj2@em.tsinghua.edu.cn33342135————361.2.AT&T”3.ServiceMaster37——381954ManagementByObjectivesMBO——39xuj2@em.tsinghua.edu.cn4011Tobeeffectiveisthejoboftheexecutive2KnowThyTimeifhewantstoandbewellontheroadtowardcontributionandeffectiveness.3Effectivenesscanbelearned.4124Effectivenessisahabitpractices.5thatisacomplexof.Themanwhofocusesoncontributionandwhotakesresponsibilityforresultsnomatterhowjuniorisinthemostliteralsenseofthephrasetopmanagement.6Whohastousemyoutputforittobecomeeffective4237Theeffectivenessexecutiveknowsthattogetstrengthonehastoputupwithweakness.8Theyfocusonopportunityintheirstaffing-notonproblems.9Makingthestrengthofthebossproductiveisakeytothesubordinate'sowneffectiveness.43410executivetriestobehimselftheeffectivehedoesnotpretendtobesomeoneelse11Theyconcentratetheirowntimeandenergyaswellasthatoftheirorganization-ondoingonethingatatimeandondoingfirstthingsfirst.12Tocommittoday'sresourcestothefuture.44513Theeffectiveexecutivewillsloughoffanoldactivitybeforehestartsonanewone.1415Concentration-thatisthecouragetoimposeontimeandeventshisowndecisionastowhatreallymattersandcomesfirst.45616Effectiveexecutivesdonotmakeagreatmanydecisions.Theyconcentrateontheimportantones.17Theywantimpactratherthantechniquesoundratherthanclever.18theywanttobeThefirstquestiontheeffectivedecision--makerasksisIsthisagenericsituationoranexception46719Onehastostartoutwithwhatisrightthanwhatisacceptable.20Adecisionwillnotbecomeeffectiveunlesstheactioncommitmentshavebeenbuiltintothedecisionfromthestart.21Peopledonotstartoutwiththesearchforfactstheystartoutwithanopinion.4782223Thefirstruleindecision-makingisthatonedoesnotmakeadecisionunlessthereisdisagreement.24Thereisonefinaltheeffectivedecision--makerasksIsadecisionreallynecessary25Thereisnoinherentreasonwhydecisionsshouldbedistasteful.48926Self-developmentoftheeffectiveexecutiveiscentraltothedevelopmentoftheorganization.27Intelligenceimaginationandknowledgeareessentialresourcesbutonlyeffectivenessconvertsthemintoresults.28Theneedsoflarge--sacleorganizationhavetobesatisfiedbycommonpeopleachievinguncommonperformance.49xuj2@em.tsinghua.edu.cn501945societyTheConceptoftheCorporationcommunitymanagement5119541954ManagementdisciplineThePracticeofxuj2@em.tsinghua.edu.cn52196753(Management:Tasks,Responsibilities,Practices1973)”54197920————20———551982xuj2@em.tsinghua.edu.cn561985xuj2@em.tsinghua.edu.cn572121(ManagementChallengesforthe21stCentury)”1912(MayoClinic)——585921xuj2@em.tsinghua.edu.cn60xuj2@em.tsinghua.edu.cn6150020xuj2@em.tsinghua.edu.cn62