1项目名称部门:绿带:开始:结束:2DMAICD1项目背景1.项目背景:为什么选择该项目?来源于VOB(VOB:VoiceOfBusiness战略的声音;如公司或部门的年度指标KPI)?或VOC?(VOC:VoiceOfCustomer客户的声音)或VOP?(VOP:VoiceOfProcess流程的声音)3D2问题陈述DMAIC2.Problemstatement:选择该项目的理由的进一步说明,你为什么认为它是个问题?(与通过与同行业Benchmark知道的,还是与以前的最佳表现比较知道的?)它比其他问题严重吗?说明该问题造成的后果有多严重?该问题发生在何时?最近三个月该问题的表现如何?最好用图表量化表示.如Pareto图,时序图等。4ThestrategicofcompanyThestrategicofgroupXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXThestrategicofDepXXXXXXXXXXXXXXXXXXXXXTheprojectXXXXXXXD3战略关联DMAIC5D4.VOC和CTQExternalCustomer无异物洁净的产品VOCInternalcustomerVOCCriticalToQuality:DMAIC6D5项目范围项目范围项目产品宏观过程微观过程DMAIC您的项目解决哪类产品的问题?7D6Y和缺陷定义DMAIC缺陷分类?Y1?Y2?Y3?Y的定义如何定义”Y”8D7目标陈述BaselineGoalEntitlementDMAIC数据来源:9D8财务效果预估HardcostsavingSoftcostsavingTotalcostsavingXXXX$DMAIC10D9KeyplayerChampion:Leader:XXXXTeamMemberMBB:XXXXTeamMemberTeamMemberTeamMemberProcessOwner:XXXXTaskTaskTaskTaskDMAICContribution:XXX%Contribution:XXX%Contribution:XXX%Contribution:XXX%11D10ProjectplanDMAIC时间DefineMeasureAnalyzeControlImproveX月StartDate:EndDate:Plan:X月X月开始日期:完成日期:工作计划:X月开始日期:完成日期:工作计划:X月开始日期:完成日期:工作计划:StartDate:EndDate:Plan:12M1MSAOfYTheConclusion:测量内容:XXXX★[Samplesize]:共X个★[Gage]:XXX★[operator]:XXXXX★[recorder]:XXX★[测量方法]:DMAIC13M2CapabilityOfYTheconclusion:DMAIC14M3ProcessMappingXXXXXInputTypeOutputXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXProcessDMAICInputTypeOutputProcess15M3Fishbone(Optional)XXXXXXPersonnelMaterialMachineMethodEnvironmentXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX)XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXDMAIC16M37WasteDMAIC过量生产库存运输检验/返工过程不当等待多余动作过程中存在的浪费在哪里??关于提高效率的项目应该比较多的考虑过程中存在的浪费有哪些?找出浪费是消灭浪费的第一步!!17*附录:精益类项目可以参照以下工具Define&MeasureTools定义&测量工具SIPOC高端流程图-供应商输入流程输出客户ValueStreamMap价值流图FlowCharts流程图CrossFunctional/ResourceMaps跨功能/资源图BrownPaper牛皮纸HandoffMaps传递图SpaghettiMaps物理流程图TimeValue时间价值Diagnostic&AnalysisTools诊断&分析工具5Why’s5个为什么FMEA失效模式和影响分析LeanSelf-Assessment精益自我评估StandardWork标准工作ImprovementTools改进工具QuickChangeOver(QCO)快速转换TPM总体生产维护VisualManagement可视化管理WorkplaceOrganization(5S)工作场所组织(5S)ErrorProofing(PokaYoke)错误防范PullSystems拉动系统OEE总体设备效率CellDesign工作单元设计ControlTools控制工具ControlPlans控制计划PerformanceMetrics(KPI)性能测量(关键流程指标)18M4C&EMatrix我们从XX个输入因子中进行降序排列,从中筛选出了XX个影响顾客不良的输入因子,下一步将对该XX个重要的输入因子再进行FMEA,进一步找出最关键的输入因子.RatingofImportance(1-10)KeyRequirementsTotalProcessStepProcessInputsrating:0,1,3,9102030405060708090100110120130140150合计DMAIC19M5FMEAStepInputThefailuremodeThefailureeffectSevThepotentialcauseOccThecurrentcontrolDetRPNDMAIC20M6The2ndFMEAaftertakeactionsProcessInputThepotentialcauseThecurrentcontrolRPNActiontakenSEVOCCDETRPNDMAIC21M7快赢措施TheprimaryactionsBeforeAfterPicturePictureDescriptionsDescriptionsDMAIC22NOProcessImprovementitemsThesituationbeforeTheactionProcessownerEndDateM7快赢措施小结DMAIC23M8改善趋势图经过快赢措施后,关键指标Y的表现如下:DMAIC24M9测量阶段小结经过测量阶段,筛选出的重要X是:我们将在下一步收集数据验证”X”对”Y”的影响X1:X2:X4:X3:X5:DMAIC