reliability_handbook

ADIReliabilityHandbookaADIReliabilityHandbook–1–FOREWORDAnalogDevices,Inc.wouldliketothankitscustomersformakingADIaleadingsupplierofhigh-qualityLSI,VLSI,andULSIintegratedcircuitsbychoosingourproductsfortheirdesignsolutions.WhileADIproductsareinnovativeandleading-edgefromadesignperspective,theyarealso,basedonourreliabilitydata,exceptionallyrobustandmeetindustrystandardsduetotheirhighreliability.Thebroadrangeofapplicationsofintegratedcircuittechnologyhasdrivenourcustomers’ICqualityandreliabilityrequirementstoextremelyhighlevelsandADIhasmetthesechallenges.Withanextensivevarietyofprogramstoensurehighqualityandreliability,ADImeetscustomers’existingandemergingneedsinthetruespiritofTotalQualityManagement(TQM).ThisADIReliabilityHandbookintroducescustomersandpotentialcustomerstotheresearch,techno-logicaldevelopments,quality/reliabilityphilosophy,andprogramsemployedbyAnalogDevices.Wehopereadersfinditinformativeandthatthemanualbecomesastandardreferencetheywillfindhelpfulshouldtheywishtosetupsimilarprocedures.ADIreservestherighttomodifythemanualatanytime.Thishandbookispublishedasareferenceguideandisinnowaytobeinterpretedasaguaranteethatcertainproductsmeetthecriteriadefinedhere.Forspecificinformationregardingdedicatedproducts,pleaserefertotheapplicabledataspecificationsheet.INTRODUCTIONPurposeThepurposeofthiswebpageistofocusontheactivitiesandcriteriathatADIusestoproduceveryreliableandhigh-qualityproductsthatmeetcustomers’requirements.Thesiteisalsodesignedtoconveytheembeddedphilosophiesonqualityandreliabilitythatareembodiedineverystepofthemanu-facturingprocessandinallpersonnel.AlsodiscussedisADI’scommitmenttothecustomers’needsanditsquestforexcellencethroughcontinuousimprovementatalllevelsinthedesign,manufacturing,andsupportareasofthecompany.ADIReliabilityCharterADIhasalwaysplacedthehighestemphasisondeliveringproductsthatmeetthecustomer’stotalrequirementsand,asaresult,generatecompletecustomersatisfaction—criticalforsuccessandsurvivalintoday’sintegratedcircuitindustry.Thisisachievedbyincorporatingqualityandreliabilitychecksnotonlyinallrealmsofproductandprocessdesign,butinthemanufacturingprocessaswell.Thisisachievedthroughcarefulplanninginthedesignphasesofanynewdevelopmentorequipmentintroduc-tionintoanyofourfacilitiesutilizingcommunicationandteamwork.ADIstronglybelievesinthenecessityforcross-functionalteamsandthecontributionsofindividualstoattainexcellenceinqualityandreliability.OuremployeesarecommittedtothequalityandreliabilitygoalsofthecompanyandtocontinuallyimprovingthequalityandreliabilityofAnalog’sprocessesandservicesonaglobalbasis.Consequently,ADI’spolicystatementonqualityisplacedinallmeetingroomsandinallprominentpositionsthroughouttheplanttoremindemployeesthatthequestfortotalcustomersatisfactioniscon-tinualandeveryemployeehasaresponsibilityinensuringthequalityobjectivesofAnalogDevices.QualityPolicyStatement“AnalogDevicesiscommittedtoestablishmentandcontinuousimprovementofworldclasssystemsandprocessesaimedatsatisfyingourcustomers’evolvingneeds.Weembraceatotalqualityphilosophywithanemphasisonpreventionratherthandetection.Wefocusontechnology,quality,reliability,serviceandcostsinordertomakeinnovativesolutionsavailabletoourcustomersatminimizedtotalcost.”ADIReliabilityHandbook–2–FromthisstatementcomestheADIreliabilitygoal:“ThecharterofthereliabilitygroupsinADIistoconsistentlystrivetoensurethatthereliabilityofpro-duction,newproductsandprocessesdevelopedmeetandexceedtheindustryreliabilityrequirements.Thisisachievedbyworkinginteamswithdevelopmentgroupssuchaswaferfabrication,newproductdesign,packagingandfocusingonallaspectsofproduct/processdesign,incorporatingthecombinedknowledgeoftheteamwiththeclassicalbathtubcurveandreliabilitystatisticsusedtodescribereliability.”InadditiontointroducingqualitysystemsthatareinfullaccordancewithISO9000andQS9000proce-dures,ADIiscontinuallyseekingmethodologiestoimprovequalityandreliabilitythroughavarietyofin-houseandinternationallydevelopedtechniques.Withcustomersatisfactionthekeygoal,ADIcontinuallyfocusesitseffortsonmeetingthisobjective.Thishandbookhasbeendevelopedinkeepingwiththisgoal.AnalogDevicesisaleadingmanufacturerofprecisionhigh-performanceintegratedcircuitsusedinana-loganddigitalsignalprocessingapplications.Thecompanyisorganizedintoproductlineswithproductlinemanagementstructuresforeachmarketsegment.Theseproductlinesusethedesignandmanufac-turingresourcesfromanumberofdesignandmanufacturinglocationsaroundtheworld.Thesesiteshaveexceptionallycloselinkagesandaresupportedandkeptinformedbyaverycapableworldwidesalesforcewithofficelocationsinallmajorpopulationandindustrialcenters.Withdesigncentersworldwide,thecorporateheadquartersofAnalogDevicesisinNorthAmerica:AnalogDevices,Inc.ThreeTechnologyWayNorwood,MA02062U.S.A.ADI’sothermajorU.S.manufacturinglocations:804WoburnStreet21OsbornStreetWilmingtonCambridgeMassachusetts01187-3462Massachusetts02139-3556831WoburnStreet7910TriadCentreDriveWilmingtonGreensboroMassachusetts01187-4601NorthCarolina27409-9605300WillowStreet1500SpaceParkDriveNorthAndoverP.