2019年成人高考专升本英语作文:质量问题投诉信

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2019年成人高考专升本英语作文:质量问题投诉信(1)商品名称、订购时间、地点和价格;(2)何时发现质量问题、何种质量问题;(3)你所希望的解决方式。ManagerCustomerServiceDepartmentDearSirorMadam,Sincerelyyours,LiYuan参考答案:IamacustomerwhoboughtaNokia2600typemobilephonefor2600Yuanfromyourcompanyon2010-9-1.IamafraidIreallymustcomplainaboutthequalityofthisproduct.Afterusingthemobilephonefortwodaysseveralproblemshavebeenfound.First,themobilephonecouldnotsendtextmassagesanymore.IfIsentmassages,itwouldsuggestthatthereweresomeproblemswiththephone,whichhavemadealotoftroubletome.Second,thecameracouldn’tworkaswellasbefore.AssoonasItookpictures,therewerenopictureskeptinthepicturefiles.Thiskindofproblemcausedmealotoftroubles.Ihavegonetoyourcompanytoexplaintheproblemtwice.Butbecauseofsomereason,theproblemhasstillnotbeensolved.Iprefertotellyoudirectlyinthehopethatyouwilldosomethingtosolvemyproblem.Iwillbeappreciativeifyoueithermakearefundorsentmeareplacement.Thankyouforyourattentiontothismatter.Iamlookingforwardtohearingfromyouintheverynearfuture.SincerelyYours,LiYuan

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