GE-6-Sigma

gGESpecialtyChemicalsGEGE’’SQUALITYINITIATIVESQUALITYINITIATIVEGEGE’’slongtermcommitmenttoqualityslongtermcommitmenttoquality“Wehavesetforourselvesthegoalofbecoming,bytheyear2000,aSixSigmaqualitycompany,whichmeansacompanythatproducesvirtuallydefect-freeproducts,servicesandtransactions”JackWelch,Chairman&CEOGeneralElectric24April,1996PDFcreatedwithpdfFactorytrialversion•CustomerFocused•IncreasesCustomerLoyalty•ImprovingtheValueProposition•ProvidesForumforPartnering•DrivesPlantProductivitySixSigmaBeginsandEndswithCustomersSixSigmaBeginsandEndswithCustomersPDFcreatedwithpdfFactorytrialversion!1980sLowHangingFruitBasicQualityTools,ChangeAccelerationProcessEarly1990sBulkofFruitProcessCharacterizationandOptimization1996SweetFruitDesignforSixSigmaProcessEntitlement2000GEPlasticsLaunched6Sigmain1996GEPlasticsLaunched6Sigmain1996WhendidGEPlasticsStart?PDFcreatedwithpdfFactorytrialversion““AA””playersinallLeadershipPositionsplayersinallLeadershipPositionsGEPlastics-CompanyConfidentialPDFcreatedwithpdfFactorytrialversion!PDFcreatedwithpdfFactorytrialversion““GreenBeltGreenBelt””AwardedforCompletionAwardedforCompletionnnIntegrateTools/MethodologyintoJobIntegrateTools/MethodologyintoJobPuttingMethodologyIntoPuttingMethodologyIntoPracticePracticePDFcreatedwithpdfFactorytrialversion’sourwayoflife.“6sigmabytheyear2000”-JackWelchσσWhatisSigma?PDFcreatedwithpdfFactorytrialversion=Y=f(Variation)f(X)ShouldwefocusourbehaviorontheYorX?nYnDependentnEffectnSymptomnX1...XNnIndependentnCausenProblemProductOutput(Y)IsaFunctionofProcessProductOutput(Y)IsaFunctionofProcessInputVariables(Xs)InputVariables(Xs)PDFcreatedwithpdfFactorytrialversion:MeasureAnalyzeQualityFunctionDeployment(QFD)CapabilityAnalysisFailureModeEffectsAnalysis(FMEA)HypothesisTestingGageR&RStudiesStructuredBrainstormingProcessMappingANOVAImproveControlFractionalFactorialDesignedExperimentsStatisticalProcessControlFullFactorial,Multi-LevelDesignsMistakeProofingRegressionTraining/DocumentationSixSigmaisaToolkit!PDFcreatedwithpdfFactorytrialversion