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SixSigmaValeoconManagementConsulting,20062‰6Sigma6Sigma‰‰‰6Sigma‰6SigmaValeoconManagementConsulting,2006308:30h6SigmaGESixSigmqJackWelchSixSigmaSiemens,TRW,SchneiderElectric,Government10:00h10:15h6Sigma12:00h13:00h6SigmaDMAIC,DFSS,Lean6Sigma15:00h15:15h6SigmaSixSigmaLEANDFSSBenchmarking6SigmaSixSigma17:30h6Sigma?‰‰GESixSigmqJackWelchValeoconManagementConsulting,20065DorianShanin:DOEDesignofExperiment-HarvardBusinessReview19576Sigma…..3.4ValeoconManagementConsulting,2006619502000GE,ALLIEDSIGNAL,FORD,SIEMENS,ALSTOM,TRWERICSSON,XEROX,SONY,ZURICHFS,JPMC,CITIBANK...MOTOROLASHEWARTSPCSHANINDOEDEMINGAKAOQFDISHIKAWATAGUCHIDOESHAININDOEG.BOXDOERSM6SigmaValeoconManagementConsulting,200676SigmaGEWork-Out/TownMeetings:Productivity/BestPractices:ProcessInvolvement:ChangeAccelerationProcess:Quality=SixSigma:KeyStrategicInitiatives:QMI,NPI,OTR,Productivity,Globalization1990ValeoconManagementConsulting,200686Sigma?gggValeoconManagementConsulting,200696SigmaIdentifytheKPIValeoconManagementConsulting,2006106Sigma1.2.“”3.4.5.1.2.3.4.5.Customersvalueconsistent,predictablebusinessprocessesthatdeliverworld-classlevelsofquality.ValeoconManagementConsulting,2006116SigmaTQMSixSigmaSixSigma••••ROI•TQMTQM•••••ValeoconManagementConsulting,200612Motorola1987-19948200.%8148126%8400%AlliedSignal1992-1996814814%8520%816%824%GeneralElectricin1999:878/20ValeoconManagementConsulting,200613Polaroid1995-1998:81820850%Johnson&Johnsonin2001:89JPMorganChasein2002:84ValeoconManagementConsulting,2006146Sigma‰VOC‰y=f(x)‰”Over-time”Dashboards…‰‰93%=3Sigma=66,000DPMO=‰‰6Sigma‰‰‰‰‰ValeoconManagementConsulting,200616DesignForSixSigmaDMAIC6SigmaValeoconManagementConsulting,200617DMAIC4.(Ys,Xs)5.6.7.8./Xs9.Xs10.11.12.1.2.3.(CTQs,Ys)ValeoconManagementConsulting,200618QFD1VOCCTQsQFD2CTQsQFD3Fun.QFD4DECTQsTRIZPughVOCA‰QFDMGPP,,VOCA,QFD1TRIZ,Pugh,AHPBOM,,QFD2,3DSMRSM,TaguchiDTUCQFD4+FMEA,BetaDMR,DSMIDVO/ValeoconManagementConsulting,200619LOS12LineofSight–DefinitionandScopeCopyright©2004Valeocon.Allrightsreserved.LineofSightRoadmapLineofSightRoadmapValeoconManagementConsulting,200620DashboardValeoconManagementConsulting,200621MBB•2••••MBB••2-4••••/•••2-10•••3-5••dashboard•••/6SigmaValeoconManagementConsulting,200622==(6Sigma)SponsorSponsorSponsorSponsorSponsorBBGBGBMBB/BBGBGBGBValeoconManagementConsulting,200623‰6Sigma‰‰Dashboards‰‰‰‰‰‰WalktheTalk‰Bevisible‰ValeoconManagementConsulting,200624‰6Sigma‰‰‰Sponsors‰Sponsors‰‰‰SponsorsValeoconManagementConsulting,200625zzz1-3zzzzzzz/zzExcelValeoconManagementConsulting,2006266Sigma25%25%25%25%ValeoconManagementConsulting,200627‰‰‰ValeoconManagementConsulting,200628ValeoconManagementConsulting,200629‰‰3-4‰‰‰‰ValeoconManagementConsulting,200630‰‰‰50%‰‰‰P-Card‰‰‰ValeoconManagementConsulting,200631‰40006Sigma190,000‰‰6Sigma‰‰40%6Sigma‰‰CEO‰6SigmaGEValeoconManagementConsulting,2006336SigmaTRW–20017CEO’s()‰‰6sigmabusinessleader‰2‰2002YE:425‰100%‰‰2BB‰VPSixSigma‰210‰2002(ca.15,000)‰‰20026301VPValeoconManagementConsulting,200634TRWAutomotive2001-2002‰2974-6ƒ149127129‰41002ƒ22001500,200200‰158‰23‰12‰‰8MBB200215ValeoconManagementConsulting,200635ÎÎ=„1%3„5%1SchneiderElectric6SigmaValeoconManagementConsulting,2006362001200220032004DMAICDFSSDG6SigmaDMAIC6SigmaAnnualEvent:AnnualEvent:SixSigmaDays!SixSigmaDays!6SigmaValeoconManagementConsulting,200637‰‰‰6Sigma1300‰167M€84M€‰1500‰Logistic15%Manufacturing49%Purchasing3%Service6%Admin.10%Commercial12%Design5%2004ValeoconManagementConsulting,200638‰new20046Sigma‰6Sigma,new2004“”ValeoconManagementConsulting,2006391.2.3.4.5.6.50%20%50%.96%&SixSigmaValeoconManagementConsulting,200640zzzzz”zzzz&SixSigmaValeoconManagementConsulting,200641‰6Sigma‰‰6Sigma‰‰MBBBB‰GBBB‰2001BB‰20001MBB‰6Sigma‰ValeoconManagementConsulting,200642ValeoconManagementConsulting,200643A3metrelongIshikawa!!ValeoconManagementConsulting,200644Dashboards:6SigmaDMAICDFSSLeanValeoconManagementConsulting,200646LINEOFSIGHTValeoconManagementConsulting,200647LINEOFSIGHT©StrategyDeploymentRoadmapStrategicProjectSelectionStrategicProjectSelectionBusinessandProcessDashboardsBusinessandProcessDashboards6SigmaValeoconManagementConsulting,200649WewouldratherbesomewhereelseAValeoconManagementConsulting,200650‰‰‰‰‰‰‰‰GT‰AValeoconManagementConsulting,200651ATENDERS&PROJECTSSixSigmaABCABCValeoconManagementConsulting,200652QF6SigmaSixSigmaT&PAValeoconManagementConsulting,200653QF6SigmaQF6Sigmazzzzzztopandbottom-linefindmore,winmore,keepmoreAValeoconManagementConsulting,200654EVA•(NCC)•6••••EVA•(NCC)•6••••134562QualityQualityAssetmanagementIncreasedsalesInnovationBenchmarkingBusinessdriverscorecardsManagementandcooperationReducedcostsBestPracticeSharingBValeoconManagementConsulting,200655Qualification&trainingTransparencyManagementattention123456DefineimprovementobjectivesDeter-minemainproblemareasIdentifyimprovementleversMonitoringprogressDefineActionImplementActionProduct&Processquality••QualityQualityBValeoconManagementConsulting,200656666EVA••EVA••123456DefineimprovementobjectivesDeterminemainproblemareasIdentifyimprovementleversDefinea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