精益(Lean)六西格玛(6)是大企业优化运作流程

精益(Lean)六西格瑪(6σ)是大企業優化運作流程、節省成本的管理系統，是許多企業成功的「秘密武器」，例如美國通用電器、摩托羅拉、花旗銀行、DHL…等等。這是一套以「先進統計學」持續改善公司運作的項目管理課程，專業資格媲美「學位」，助你極速攀登跨國企業!!綠帶證書的優勢:學員深受大企業僱主歡迎，修畢更可入讀「黑帶證書課程」，有機會晉升為大企業中高層管理人、高級項目經理或企業顧問。課程對象:負責企業流程改善及提升營業額之人員，包括所有前線至、中、高層管理人員或想晉升為國際企業管理之人士入學資格:擁有相關文憑(Diploma)、專業証書(ProfessionalCertificate)程度或以上人士課程設計顧問(右):溫慧賢(RitaWan)博士是六西格瑪黑帶大師，也是香港這專業訓練的先驅。她在香港及亞太區擁有超過18年相關經驗，是許多跨國企業，如星展銀行、匯豐、中信嘉華、友邦保險及G2000…等的服務流程改善專家及顧問。導師:RebeccaFung(六西格瑪黑帶CSSBB,MBA,MBI,BAPublic&SocialAdmin)或RegalTSWong(六西格瑪黑帶CSSBB,MBA,MasterofMgmt,MSElectricalEng.,BSElectricalEng.)認可專業資格本院綠帶證書符合國際六西格瑪協會(InternationalSixSigmaCouncil,ISSC)要求()，學員完成課程後，可選擇考核CertifiedSixSigmaGreenBelt(CSSGB)專業資格。課程內容Introduction簡介-HistoryandbackgroundofLeanand6Sigma精益六西格瑪有趣背景及發展歷史　-Integrationof6SigmaandLeanEnterprise精益六西格瑪實際的應用及運作-Define,Measure,Analyze,Improve,Control(DMAIC)inLean6Sigma六西格瑪的五個階段Define(D)定義階段-Projectcharterpreparation,teamfacilitationandmanagement任務約章,小組管理-UnderstandingVoiceoftheCustomer(VOC)把顧客的要求具體化及量化-IdentifythelocationsandamountsofSevenDeadlyWastes運作上的七大浪費-SourcesofDefects,CostofPoorQuality(COPQ)劣質服務及產品的成本-Leanand6Sigmametrics精益六西格瑪的數式Measure(M)測量階段-Valuestreammapping/CurrentStateMap增值流程圖/現況流程圖-DataCollectionandpresentation數據蒐集方法-Introductiontostatisticsandbaselinesigma統計學概念及西格瑪質量水平-IntroductiontoMinitab®統計軟件-Causeandeffectdiagram因果分析圖-MeasurementSystemsAnalysis(MSA)統計系統可靠性分析-StatisticalProcessControl(SPC)統計過程的監控Analyze(A)分析階段-CorrelationandRegression統計工具-因果關係及強度-T-testandANOVA統計工具-樣本比較-Processcapabilitystudies流程有效度研究Improve(I)改善階段-KaizenTechniques日式改善技術-5S五常法-ProcessFailureModeEffectAnalysis(FMEA)流程缺憾及影響分析-PokaYokeMistakeProof防錯機制-7Tools七工具-QualityFunctionDeployment(QFD)品質團隊管理-Piloting改善方案試行Control(C)控制階段-ControlPlan監控計劃-Outofcontrolsignals失控/出錯顯示為何選擇PEAK？----物超所值！1.我們同時提供「精益」(Lean)的概念及「服務業」(ServiceIndustry)的應用2.我們在綠帶課程包括統計電腦軟件應用部份Minitab®3.由黑帶導師帶領學員完成畢業真實個案、在學習時段決實際工作問題，一舉兩得、節省時間38小時課程資料(2009年)課程編號開課日期第2堂第3堂第4堂第5堂第6堂第7堂備註#6月13日6月20日6月27日7月11日7月18日7月25日8月1日SC-1349-07第7屆時間:逢星期六下午12.30至6.30時下午2至4時95折早報優惠於開課前三星期截止CEF表格於開課前兩星期截止學費:原價:HK$6500;早報優惠95折，HK$6,175(早報優惠截止日期見上欄備註#)CEF:院校名稱:VTC-InstituteofProfessionalEducationAndKnowledge院校編號501CEF編號:21Z06720-6網頁:(可下載報名表格)報名:鄭先生[e-mail]查詢：課程顧問殷小姐[e-mail]學院位置：香港灣仔活道27號職業訓練局大樓9樓(報名處)(課室設於8,9,10,11,15樓)(Leafletasof29Apr09)Enrolment:Mr.Chang(ProgrammeSecretary)[e-mail]:Ms.Yan(TrainingConsultant)[e-mail]:INTRODUCTION……PAGE1TRAINER,FEES,DISCOUNTS&CEF...…PAGE2DETAILLESSONCONTENT.......PAGE3TIMETABLE.......PAGE4ENROLMENTFORM......PAGE5LEANSIXSIGMABLACKBELTCERTIFICATEPROGRAMME(PEAKCourseCode:AB-0025)Nowadays,“significantlyimprovingproductivity”,“rapidturnaroundservice”and“superbcustomerservice”arebasicrequirementsforglobalcompetitionandcompanysurvival.Toachieveallthese,SixSigmaandLeanareprovenstatisticalmethodologiesthatcanhelpcompaniestoaccomplishanover99.9997%accuracyandqualityinadrasticallyshortenedperiodoftime.Toachievealltheseresults,companiesarewillingtoinvestintrainingtheiremployeestobecomeLeanSixSigmaandBlackBeltpractitioners.OurEdge:WeProvide:-1.Worldclassexamspreparation:“LeanMaster”&“SixSigmaLeader-ChangeManagement”whicharenewinthefield.4.ConsultantsasLecturerstoleadyourassignmentprojects(advicetoyourreallifeGreenBelt/BlackBeltprojectswillbeavailableuponrequest)5.RealLifeCasesSharinginServiceIndustries,notjustmanufacturing6.Flexi-Payment:Youcanenrolsinglemoduleandpaysubjectbysubject7.Flexi-TimeTable:Youcanselectweekdayand/orweekendclasses,takingonesubjectortwosubjectsaweek,finishin8monthsorover1Year8.JobReferralScheme(JRS):Thisprogrammeoffersfirst-handjobmarketinformationtograduatesthroughourstrongindustrynetwork.InterestedandsuitablegraduateswillbearrangedtoattendjobinterviewswithemployersofrelevantindustriesuponthecompletionofBlackBeltsorGreenBeltexams.CourseObjectives:UponcompletionoftheLeanSixSigmaBlackBeltCertificateProgramme,studentswillbeequippedto:]taketheCertifiedSixSigmaBlackBeltExamsoftheInternationalSixSigmaCouncil(ISSC)andtheAmericanSocietyofQuality,whichareinternationallyrecognisedqualifications.]planandanalyseSixSigmaprojectsintheircompanieswiththepossessionoftheoreticalknowledgeandpracticalexperience]leadin-houseGreenBeltstaffintheimplementationofSixSigmaprojectsTargetStudents:]WholeProgrammeissuitablefor:SixSigmaGreenBeltgraduatesorProjectManagerswith2yearsexperience(AdmissionofNonGreenBeltProfessionalsissubjecttoapprovalandyoumayhavetotakea1.5dayspreparatoryclassuponcommencement)]Module2“CertificateofLeanMaster”issuitablefor:CurrentBlackBeltsorNon-sixsigmaprofessionalswholeadin-houseprocessimprovementorqualityrelatedprojects(Leafletasof29Apr09)Enrolment:Mr.Chang(ProgrammeSecretary)[e-mail]:Ms.Yan(TrainingConsultant)[e-mail]