8个要素1.宗旨、价值观和文化理念Vision,Values,&CulturalPriorities2.使命Mission3.健康和安全第一Health&SafetyPriority4.合格的员工QualifiedPeople5.人员支持系统/小组原则PeopleSupportSystem/TeamConcept6.员工参与PeopleInvolvement7.开放式交流OpenCommunicationProcess8.车间现场管理ShopFloorManagement目的:引导员工的个人行为和公司决策,创造一个关注过程和结果的氛围。Purpose:Toguideindividualbehaviorandorganizationaldecisions,creatingaprocessandresultsfocusedculture.核心要求CoreRequirements:领导层维护和纠偏LeadershipchampionstheCorporateVision,CoreValues,andCulturalPriorities明确清晰TheVision,Values,andCulturalPrioritiesareclearly公司的政策(包括一、二、三级文件)与其一致Policies,practices,procedures,andsystemsareconsistentwiththeVision,Values,andCulturalPriorities领导层以身作则Leadershipleadsbyexample评估和改进,确保公司宗旨、价值观和文化理念的一致性EvaluateandimprovetoensureconsistencywiththeVision,Values,andCulturalPriorities1.宗旨、价值观和文化理念Vision,CoreValuesandCulturalPrioritiesSGM宗旨vision•上海通用汽车成为面向未来,国内领先,国际上有竞争力的汽车公司•SHANGHAIGMWILLBETHELEADINGDOMESTICANDINTERNATIONALLYCOMPETITIVEAUTOMOTIVECOMPANY2.使命MISSION定义:传达给具体车间或职能部门的一个目标或者期望值的陈述Definition:Alocalstatementthatconveysamentalimageofthegoalordesiredstateforaspecificplantorfunction.目的:激励员工工作并使全体员工知道、理解并趋近公司的奋斗目标Purpose:Tomotivate/inspirepeopletoactandhelptheentireworkforcevisualize,understand,andrelatetotheorganization’scompetitivegoalsandobjectives.核心要求:Corerequirements:是公司领导层制定和牵头,全公司共同参与的Developedandchampionedbyleadershipandsharedwiththeentireorganization.支持公司的宗旨、价值观和文化理念,并与其保持一致AlignedwithandsupportstheCorporateVision,Values,andCulturalPriorities.全公司上下理解和全力支持Understoodandcommittedtobyalllevelsoftheorganization审查策略、行动和体系以保证提供支持Strategies,activities,andsystemsarereviewedtoensuretheysupportpeople’seffortstoreachthemission.需支持公司的业务目标Supportsthebusinessgoalsandobjectives.有定期评审使命陈述的流程AprocessisinplacetoperiodicallyevaluatetheMissionStatement.DYPT使命•绿色东岳、梦想总成定义:实施一系列的行为、措施、政策和方法以帮助员工实现一个健康无伤害的工作环境。Definition:Implementationofbehaviors,actions,policies,andpracticesthathelpouremployeesrealizeahealthy,injuryfreeenvironment.目的:以安全是最重要的、所有的事故都是可预防的理念为指导,采取切实的措施保证员工良好的健康状况和健康无害的环境Purpose:Toensureweprotectthewellbeingofourpeoplethroughactionsconsistentwiththebeliefthatsafetyisouroverridingpriorityandallaccidentsarepreventable.3.健康和安全优先HealthandSafetyPriority核心要求:CoreRequirements:领导层对所有健康和安全核心要素的实施和监控负责LeadershipisresponsibleforimplementationandmonitoringoftheseHealthandSafetycorerequirements工厂安全回顾板PlantSafetyReviewBoard定期安全巡检SafetyObservationTours安全作业(危险的工作,有健康和安全作业指导书)SafeOperatingPractices(HealthandSafetystandardizedworkinstructionsaredocumentedandimplementedforjobswhereriskstoemployeeswarrant)事故调查(“5个为什么”问题解决流程)IncidentInvestigation(“5Why”problemsolvingprocess)严格遵守安全规章Abidebythesafetyrulesstrictly4.合格的员工QualifiedPeople目的:确保员工的能力与竞争性的生产制造角色和职责相匹配Purpose:Toensurethebestpossiblefitofpeople’sabilitieswiththeexpectationsofthecompetitivemanufacturingrolesandresponsibilities.核心要求CoreRequirements:制定行为规范,体现公司核心价值观,书面形式交流Competencies(RequiredBehaviors)aredefinedforeachleveloftheorganization选择Selection培训Training激励Inspirit发展Development5.员工支持系统/班组原则PeopleSupportSystem/TeamConcept定义:赋予各班组主人翁和基本工作单位的功能使小组成员共同承担职责相互支持,通过不断改进达到共同的目标Definition:Smallgroupsofemployeesthatareempoweredtofunctionastheownersandbasicworkunitwhosharecommontasks,supporteachother,andachievecommongoalsthroughcontinuousimprovement.目的:通过团队合作使员工参与整个工作过程,不断改进自身表现,产品质量和工作环境,最终树立员工自豪感和工作成就感并促进员工个人的发展Purpose:Toinvolveemployeesintheworkprocesstocontinuouslyimproveperformance,productquality,andworkingconditionsthroughteamwork.Todevelopemployeepride,jobsatisfaction,andpersonalgrowth.核心要求CoreRequirements:制定各级和职能块的职责Rolesandresponsibilitiesforeachlevelandfunctionoftheorganizationaredefined.履行,交流T/M,T/L,G/L职责Teammembers,teamleaders,andgroupleadersfulfillresponsibilitiesoftheirposition.班组原则Teamcriteria.业务系统和实践操作支持小组原则的实施Businesssystemsandpracticessupportimplementationoftheteamconcept.班组长的选择Teamleaderselection.班组长支持小组和班组目标的标准化任务TeamLeadersarenotassignedstandardizedworkbutareassignedstandardizedtasksthatsupporttheteamandobjectives.支持部门对于班组的支持(HR,财务,工程部,质量部等)Supportorganizations(e.g.HR,Finance,Engineering,Quality,etc.)understandandexecutetheirresponsibilitytotheteams.6.人员参与PeopleInvolvement定义:一整套鼓励员工以积极的态度参与公司不断改进活动的系统、程序、实践和方案Definition:Systems,procedures,practices,andprogramsthatinvolveallemployeesasactiveparticipantsincontinuousimprovementactivities.目的:营造和保持一种培育“自豪感”的氛围。Purpose:Createandmaintainanenvironmentwhichfostersaspiritofpride”.核心要求:•实施计划帮助员工作出有依据的决策和改进Programsandactivitiesareimplementedtohelppeoplemakeinformeddecisionsandimprovements.•实施活动(合理化建议,Gofast(加速),持续改进等)Implementactivities(e.g.suggestionprogram,GoFastActivities,CIPPrograms,etc.)•建立小团队参与持续改进Smallgroupsareestablishedandparticipateinimprovementactivities.•给予员工/团队认可Recognitionisprovidedtoemployees/teams.•个人、小组和公司绩效应与福利待遇系统挂钩Individual,team,andcompanyperformanceisfactoredintothecompensationsystem.7.开放式交流流程OpenCommunicationProcess定义:为营造一种所有层次都能畅所欲言和有效交流的氛围的手段和方法。Definition:Behaviorsandpracticesthatcreateanenvironmentthatfostersafreeandopenflowofcommunicationatalllevels.目的:交流信息使各级员工作出有依据的决策和改进部门的表