保险公司IT系统战略2015ElvisZhang2015-09-11Shanghai后台系统SOA化使之适应前端灵活性保险公司需要转变其传统的渠道/产品至上观念,向BAT(百度、阿里、腾讯)学习“开放、平等、创新”的互联网思维——在激烈的市场竞争中,洞察客户需求、提升客户交互、创新产品/定价与服务,真正实现“以客户为中心”的经营模式转型。并加强与外部合作,促进资源跨界整合,共建开放、共赢的产业生态系统。全渠道客户体验将成为常态利用数字化技术升级传统保险业务能力,打造创新的客户交互能力、实时精准的风险控制、灵活高效的运营模式;以运营模式创新为重点,在渠道、获客、营销、销售与服务等方面开展数字化转型。实现创新的营销、无缝多渠道的销售、个性化的服务,满足客户期望。WebServicesModulesJ2EEWebServicesPolicyListingPerAgentCov.DetailsFundsDetailsFundsHistoryQuotationChangesPOSCollectionCLAIMNewBusinessPaymentCallCenterSMSE-ServicePolicyListingPerClientPerLifeCoverageBankClaimsCIRCAudit/ReportHRSystemActuarialSystemInvestmentSystemSunAccount/SAPAML…AgencyE-PrintApplicationsDM/TMProductEnginePolicyIssue/SettleDatasourcesIndividualJDBCConnectionMQSeriesCapabilitytoMonitorTrafficOtherExistingApplicationsFront-endSystemsComm.ComponentsCommonOperationDBOperationPortalPAYMENTGroupPol.DetailsPaymentsODSUnderwritingEngineE-BusinessGroupSISMobile/PADWeChat/SNSIWSMQSeriesCollectionAgentPortalEDWWorkflowRuleEngineDataMartMDMCompensation