GMgp5供方质量过程和测量程序

Page1SupplierTrainingGP-5December,2001EditionPage2SupplierTrainingPurpose:TrainSupplierpersonnelonchangestoGP-5/GQTSProcess:ExplanationofGP-5enhancementsandscreenshotsofGQTSenhancementsProduct:UnderstandingofprocessandsystemenhancementsPage3SupplierTraining•Overviewofchangesmadetotheprocedure•OverviewofPRRSystemChangesinGQTS•DescriptionofGMSupplyPowerGP-5folderWhatdoesthisGP-5TrainingInclude?Page4SupplierTrainingChangestoGP-5•ControlandReworkCompanyAcompanyapprovedbyGeneralMotorstoperformcontrolledshippinglevel2inspectionsorotherworknecessarytoensureproductquality.Thiscompanyperformsdirectlyundertheresponsibilityofthesupplier.•LineAccumulationsLineaccumulationsaredefinedasunavoidablediscrepanciesorsinglecasesofcommoditieswhereonlyinitialresponseisneeded.ThesePRRswillbeissuedonamonthlybasisperpartorpartgroup.DefinitionsaddedtoGP-5Page5SupplierTraining•QualityPerformanceReportsMonthly6panelchartsthatgraphicallydisplaythedatacontainedinGQTS.Chartsdisplaythefollowing:MajorDisruptions(Spills,Downtime,Stockouts)PRRsDiscrepantPartsPPM•SourcingMetricsSupplierevaluationsystemthatrankseachsuppliermanufacturinglocationintermsofoverallqualityinoneofthreecategories:green,yelloworred.Therankingcriteriaarebasedonthehistoricalcommodityperformance.(Example–EnhancedMetricBidList)ChangestoGP-5DefinitionsaddedtoGP-5Page6SupplierTrainingChangestoGP-5PackagingPRRs(section4.2.2)PackagingPRRsarenowdefinedaspackagingissuesthatcausepart/specificationnonconformity,oreffectsalabilityofthepart.Examples:•Damagedpartormaterialthatwasinadequatelysecuredinthecontainer•Containerwasinadequatelysecuredinthecarriervehicleandcausedpart/materialdamage•Containerdesignand/orfabricationwasinadequateandcausedpart/materialdamage•Containerthathasbeendamagedbyimproperhandlingandcausedpart/materialdamage•Mixedpalletsbuiltincorrectlyandcausedpart/materialdamage•PartsnotpackagedtospecificationforservicePage7SupplierTrainingChangestoGP-5LineAccumulationPRRs(section4.3)•TheLineaccumulationPRRshouldbeenteredinthesystemonlyafterthefullimpactandthemonthlyquantityisavailabletotheissuer.•Whenitisappropriatefortheplant,thePRRmaybeissuedwiththefirstoccurrenceofthediscrepantpart.Regularadjustmentsofthevolumewillthenbemadeduringthemonth.•Forawarenesspurposes,theissuershouldindicatethepossibilityofadjustmentswhenissuingthePRR.Page8SupplierTrainingChangestoGP-5ProblemLocationandDirectRunIndicator(section4.3.2)•IssuermustindicateonthePRRwheretheproblemwasfound.(Phasedropdownbox)•IssuermustindicateonthePRRiftheissueaffectsDirectRunRate.(DirectRunRatecheckbox)Page9SupplierTrainingChangestoGP-5QuantityChecked(section4.3.6.2)The“1%or30pieces”requirementreplacedbythefollowingwording:“ThequantitycheckedMUSTbeofastatisticallysignificantsizetorepresentthepercentagedefectivewithinthebatch.”Page10SupplierTrainingChangestoGP-5QuantitiesforLabelIssues(section4.3.6.4)Forpartsshippedinbulksuchasfasteners,labels,etc.(thatarereceivedinlargequantitiesatmanufacturinglocations)mislabelproblemswillbecountedusingthefollowingescalationprocess.Firstlabelingoffense(ataparticularDunslocation,inlast15months)Issuercountsonlyonequantitydiscrepantagainstthesupplier(Quantitynonconformingandestimatedquantitynonconforming=1)Secondoffense(ataparticularDunslocation,inlast15months)Issuercountsonlyonequantitydiscrepantagainstthesupplier(Quantitynonconformingandestimatedquantitynonconforming=1)ThesupplierwillalsobeplacedonControlledShippingLevel1.Thirdoffense(ataparticularDunslocation,inlast15months)Issuercountsallpartsagainstthesupplier.ThesupplierwillalsobeplacedonControlledShippingLevel2.Page11SupplierTrainingChangestoGP-5QuantitiesforLabelIssues(example-section8.4)APRRiswrittentoasupplierformislabelingapalletoftenboxesofscrews,eachboxcontaining1,000screws.Ifthisisthesupplier’sfirstlabelingoffense:QuantityChecked:1000QuantityNonconforming:1QuantitySuspect:1000Est.QuantityNonconforming:1Ifthisisthesupplier’ssecondlabelingoffense:QuantityChecked:1000QuantityNonconforming:1QuantitySuspect:1000Est.QuantityNonconforming:1Ifthisisthesupplier’sthirdlabelingoffense:QuantityChecked:1000QuantityNonconforming:1000QuantitySuspect:1000Est.QuantityNonconforming:1000Page12SupplierTrainingChangestoGP-5PRRClosure(section4.3.8)•APRRisconsideredclosedafterthecustomerhasmovedthePRRfroman“Openor“Rejected”statustoanApprovedstatus.•AnewstatusfieldisbeingaddedtoGQTS.Page13SupplierTrainingChangestoGP-5TimelinessofFinalResponse(section4.4.5)•Supplierswillbemeasuredonthetimelinessoftheirfinalresponse.•Thefollowingtimestampswillbecapturedinthedatabaseonly–Implementeddate–Approveddate•GMwillusethetimestampstocalculatethefollowingmetrics:–TimetoImplementation(Implementationdate-Issuedate)–TimetoClosure(ApprovedDate-Issuedate)Page14SupplierTrainingChangestoGP-5GeneralUpdates•NewBusinessHoldaddedtoprocedure(section6.0)•IssuesthataffectmultipleplantscountedasonlyonemajordisruptionPage15SupplierTrainingPRRSystemChangesinGQTSThisfieldindicateswhetherthePRRhasanimpactontheDirectRunRate.AnuncheckedvalueindicatesthatthePRRdoesnotim