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SupplierQualityRequirements供应商质量手册Areputationisafragilething名誉是非常易碎的东西QualityPhilosophy质量体系ConsumerSatisfactionandQuality消费者满意度和产品质量Theconsumeristheultimatejudgeofoursuccess.Kelloggpeople,togetherwithoursuppliersandtradepartners,willprovideconsumerswithproductsandservicesofsuperiorvalue.Wearecommittedtoexcellenceineverythingwedo.消费者是我们产品的最终检验者�Kellogg人与我们的供应及贸易伙伴一起将提供给消费者超值的产品和服务。我们力争将所有事情做得更好。Tomeetthiscommitment,wewill:为了实现这种承诺�我们将�•Striveforexcellenceasdefinedbyourinternalandexternalcustomers.为内部及外部消费者奋斗以达到设定的优秀程度。•Pursuepartnershipswithourcustomers,suppliers,andKelloggpeopletoachievecommongoals.同我们的消费者、供应商以及Kellogg人一起努力完成共同的目标•Promotecontinuousandmeasurableimprovementtoincreaseourcompetitiveadvantageandleadershipposition.促进连续的、显著的进步以增强我们的竞争优势和领导地位•Buildresponsibilityforqualityintoeveryfunctioninourorganization.在我们组织中�建立、增强对产品质量每一方面的责任感。QualityExpectations质量预期期望Thequalityrequirementsdetailedinthisbookletaredesignedtoassistcurrentorpotentialsuppliersinsupportingourqualityphilosophyofprovidingproductsofsuperiorvalue.Oursuppliersareexpectedtoprovidegoodsandservicesofconsistent,highquality.Foodsafetyisoftheutmostimportanceandtherequirementsinthisbookletaredesignedtoensurethis.为了帮助现在或潜在供应商提供高价值的产品质量�在这小册子均详细记述了质量要求。我们期望供应商提供连续的�高质量的产品及服务。食品安全是最重要的�小册子中的要求也是为保证食品安全这个目的而设计的。TherequirementsoutlinedinthisdocumentaretheminimumstandardsthatKelloggCompanyexpects.TheserequirementsareaglobalstandardforKelloggCompanyandarebasedontheCodexAlimentarius.(TheCodexAlimentariusisacollectionofinternationallyadoptedfoodstandardspresentedinauniformmannerbytheFoodandAgricultureOrganization).However,KelloggCompanymaynegotiatecontractualobligationsthatwillrequireadditionalorhigherstandards.在本文件中概括的要求是Kellogg公司期望的最低标准。这些要求是Kellogg公司制定的基于食品法典的全球通用的要求。食品法典收集了国际上的食品标准�由食品与农业组织以�统一的�方式呈现。尽管如此�Kellogg公司在需要额外的或是更高的标准时�会以合同的方式与供应商进行商谈。Itisstronglyrecommendedthatyourorganizationstayabreastofcurrenttechnicalissuesandregulationstoensurestandardsaremet.PleasecontactyourdesignatedKelloggrepresentativeifyouhavequestionsinthisarea.KelloggCompanywilladviseyouwhenchangestotheserequirementsareneededasaresultofinnovations,technology,orregulations.强烈摧荐你的组织与当前科学技术和规定齐头并进�以保证达到标准。如果在这些方面有问题时�请联系指定的Kellogg代表。当因创新、技术进步或者规则需要而导致要求变化时�Kellogg公司会及时进行通知。SupplierObligations供应商职责Onceyouhavereadandthoroughlyunderstandtherequirements,youwillneedtocompleteandsignaCertificateofCompliance.Bysigningthisdocument,youhaveagreedthatalloftheserequirementswillbeadheredto.YouwillthensendtheCertificateofCompliancetotheKelloggCompanycontactnotedinyourpacketofinformation.Insomecases,youmayfeelthatnotalloftherequirementswillapplytoyourparticularbusiness.Youcancompletetheincludedformtoindicatewhichoftherequirementsyoufeelwillorwillnotapply.KelloggCompanywillreviewthisinformationtodetermineifexceptionsarewarranted.Again,ifyouhaveanyquestionsorrequireassistance,pleasecontactyourdesignatedKelloggCompanyrepresentative.一旦您已阅读并且�完全地�明白这些要求�您需要完全并签订一份服从协议。签订这份文件�意即您已同意将服从所有的要求。然后您将服从协议寄从公司。有些情况下�你会感到不是所有的要求都会应用到你的行业中。您可以完成包含指出那些需要那些不需要的表格。家l乐氏将会重新审查这些信息�并决定这些要求是不是正当的。如果您有任何问题或需要帮助�请与指定的Kellogg代表联系WearepleasedthatyouhaveacceptedtheopportunitytobecomeasuppliertoKelloggCompany.Byfullycomplyingtotheserequirements,youwillassistusinmaintainingourqualityreputationandtherebyourmutualbusinesssuccess.我们很高兴您已有机会成为Kellogg的一个供应商。通过充分地遵守这些要求�您将帮助我们维护好产品质量名誉�并同时促进相互的事业进步。1GeneralPrograms大体纲要1.1QualityManagementSystems4质量管理体系1.2ExternalRegulatoryContacts/Activity4外部调整联系/活动1.3Security5安全1.4Audits5审计1.5CertificateofCompliance6服从协议1.6TrainingPrograms6培训项目2Health&Safety7健康&安全3Environment8环境4Establishment:Design&Facilities设施�设计与工厂4.1Location9场所4.2PremisesandRooms9前提和房间4.3Equipment10设备4.4Facilities11工厂5ControlofOperation生产控制5.1Processing/FormulaControl13加工/配方控制5.2ControlofFoodHazards–HACCP13危害分析与关键点�食品安全控制5.3MicrobiologicalControl14微生物控制5.4IncomingMaterialRequirements15来料质量需求5.5Packaging15包装5.6WaterasanIngredient16水5.7ManagementandSupervision17管理与监督5ControlofOperation(continued)生产控制�续�5.8DocumentationandRecords17文件与记录5.9RecallProcedures/Traceablity18召回程序与追溯5.10ProductProtection18产品保护5.11FinishedGoodsHold22成品控制5.12DispositionofNon-ConformingIngredients/Food23不符合要求原料/产品部署6Establishment:Maintenance&Sanitation设施�维护和卫生6.1MaintenanceandCleaning23维护与清洁6.2CleaningPrograms24清洁程序6.3PestControlSystems25虫害控制体系6.4WasteManagement25废物管理7Establishment:PersonalHygiene设施�个人卫生7.1HealthStatus26健康状况7.2IllnessandInjuries26疾病与伤害7.3PersonalCleanliness27个人清洁7.4PersonalBehavior28个人行为7.5Visitors29来宾8Transporation&Distribution销售&配送8.1WarehousingandDistribution29入库与配送8.2StorageandTransportationConditions30仓储与运输条件8.3FinishedGoods/ReturnedGoodsHold&Disposition31成品/退货的保留与处理41.1QualityManagementSystems质量管理体系Policy政策Thesuppliershallhaveadocumentedandimplementedqualitymanagementsystem.Thesuppliershallhaveprogramsinplace,whichevaluateinternalqualityprogramsandcorrectiveactionstointernalandexternalauditsandconsumercomplaints.Thesuppliershallhavetrainingprogramsinplacewhichsupportthemanufacturingofsafe,qualityproductstobeusedasKelloggraworpacka