邮件中常用商务英语

邮件中常用商务英语Structure结构•DearMr./Ms.Li,(salutation)•ThankyouforyourletterofSeptember26.Weshallbeverypleasedtoseeyouanddiscussyournewmonitor,butOctober6isnotsuitable.Wewillbehappytomeetwithyouat9:30a.m.onWednesday,October7,ifthetimeisconvenientforyou.•Welookforwardtomeetingyou.（complimentaryclose）•Yourssincerely,ZhaoYu(signature)Principle原则•Knowyouremailterms:Replytoall,forward追加e.g.:PleaseforwardtoAforcomment.•KeepitShortandClear:Iamwritingtoenquireabout…first,second,next,andfinally•UsetheRightGreeting:1.Dear/Hi/Hey+名2.DearMr./Ms.+对方姓3.DearSirs，DearMadamorSir,Towhomitmayconcern.•Bepoliteandtactful:Weareinreceiptofyouremailof…Thankyouforyourpatienceandcooperation/consideration.Iwouldlike-Iaminterestedin(insteadof”Iwant”)AOBAnyotherbusiness其他事、ASAP尽快、BCCblindcarboncopy密送、BTWBytheway顺便提一下、CCCarboncopy抄送、Conf.Confidential机密、IOWInotherwords换句话说、Pls.Please请、PSPostscript附言、WRTWithregardto关于Announcing告知、索取资讯索取资讯Woulditbepossibleforyoutoletmeknow…?Whatisyouropinionon…?对…有何意见Iwonderifyoucouldexplain….I’mwritinginregardtotheproblemwementioned.关于我方提出的问题，特此来函。I’mwritinginresponsetoaphonecallfromyourside.回复你方来电，特此来函。Iampleasedtoconfirmthatyourresolutionisallright.很高兴告知您的方案是可行的。Seekingforreply期待回复Itwouldbeniceifyoucouldprovideabitmoreinformationon...Pleasereviewatyoursideandadvise.请核实并回复。lookforwardtohearingbackfromyou.等待您的反馈review/check核实、comment建议回复、confirm确认、feedbacks反馈、Awaiting等待、promptresponse立即答复、（Ifyouhave）Anyquestion若有任何问题、pleaseletmeknow/contactme请告知、Feelfreetogivecomments尽管提出建议DescribingProblems描述问题否决建议：Wearefollowingyourinstruction已按你方指示实施；Thisisaveryurgentmatter事出紧急；I’mafraidthat’snotpossible这恐怕无法达成；Wecan’tmake/manageitthen我们完成不了。…doesn’twork(properly/verywell)I’mhavingtrouble(in)doingsth./withsth.WheneverI…,nothinghappens.Attachment附件•Ienclosethevaluationreportforyourreference.•我附加了评估报告供您参考。•Attachisthedesigndocument,pleasereviewit.•设计文档在附件里,请查阅。•Pleaseseeattachedpicture/technicaldata.•请见附件图片/技术数据。•Attached/Enclosedpleasefindtoday’smeetingnotes.•今日会议记录见附件。Givefeedback意见反馈WillgetbacktoyouASAP会尽快回复你！Pleaseseecomments/thereplybelowinboldblack.请见下方粗体字体回复。Myanswersareinbluebelow.答复已标蓝。Iaddsomecommentstothedocumentforyourreference.我就文档添加了意见,仅供参考。Measures给出措施建议•Iamproposing…Isuggestthat…方案•Pleaserefertentativeschedulesasfollow请参照以下暂定计划。确保完成•Pleasenoteandproceedaccordingly.请注意并相应招办。•Pleasemakesuretheabovehappens.请确保以上能做到。Pointlisting列表Someknownissuesinthisrelease:1…2…声明中涉及的一些问题…….Thecurrentstatusisasfollowing:1…2…目前数据如下:……Todaywewouldliketofinishfollowingtasks…WereviewedthenewestSCMpolicyandhasfollowingconcerns:…做出如下考虑:…….Someitemsneedyourattention:…以下方面需提请注意:…….Herearesomemorequestions/issuesforyourteam:…针对你方有如下问题:…….Business建立业务建立业务关系Wewouldliketointroduceourselvestoyouas…建立业务关系Wearewillingtoenterintobusinessrelationswith…Wehavecourieredsth.peryourrequesttodayby…withairwaybillNo....courier特快专递、peryourrequest应你方要求、mail/post邮寄、dispatch发出、submit提供、enclose附上、invoice发票、advancedsamples出货前的样品、approval核准、atyourearliestconvenience尽早、favorableresponse佳音。Enquiries询盘take(have,feel)interestin或enquirefor询购sendquotationfor…对…的报价sendparticularsof…告知某人某事的详细情况Whenquoting,pleasestatetermsofpaymentandtimeofdelivery.Willyoupleaseallowusaspecialallowance/discount给折扣12还不如去抢啊！Offer报盘quotesb.apriceforsomethingquoteforsomethingat…报价send(make,give)sb.one’s(best,lowest)quotationfor…offersb.Somethingsubjecttoone’sconfirmation供您确认13已经是跳楼价了……Thanksnote感谢信/Apology道歉Thanks•Thanksinadvanceandbestregards!再次感谢，祝好!Thankyoufor/Thanksforthecooperation/yourassistance感谢你的合作/支持!Thanks•Ireallyappreciatetheeffortyouallmadeforthissuddenandtightproject.对此紧急项目中您做出的努力我表示十分感谢。Yourkindassistanceonthisareverymuchappreciated.我们对您的协助表示感谢。Apology•Sorryforconfusion.•Iapologizeforthelateaskingbutwewanttomakesure…很抱歉现在才向您咨询,但是我们需核实…结语“Bestregards,Sincerely,范文参考•1.咨询信息•DearSir:March5,2010•I’mwritingtoenquireforyourcompany’snewproductsofmountainbikes.Couldyouprovidedetailsaboutthenewbikes.IstherebrandofDeerMountainBike?Lookingforwardtohearingbackfromyou.Thanks!•Yoursfaithfully•2.提议及附件•DearSir:May1,2010•Inquiriesregardingournewproduct,theDeerMountainBike,havebeencominginfromallpartsoftheworld.Reportsfromusersconfirmthatitisthebestmountainbikeavailable.Enclosedisourbrochure.•Yoursfaithfully15范文参考•3.意见反馈•DearSir:May15,2010•Thanksforyourpromptlyresponseandrecommendation.Pleasemakesuretherelatedparametersofthisbikesatisfiedthestatuslistedintheattachment,alsoseemysuggestioninblue.AfterIconfirmthequantityofthebike,Iwillconnectyou.•Truly•4.提出询价•DearSir:Jun.1,2010•Mayyoukindlysendusfurtherdetailsofyourpricesandtermsofsale?Weaskyoutomakeeveryefforttoquoteatcompetitivepricesinordertosecureourbusiness.Welookforwardtohearingfromyousoon.•Truly16范文参考•5.提供报价•DearSir:June4,2010•ThankyouforyourinquiryofJunethe1stconcerningtheDeerMountainBike.Itgivesusgreatpleasuretosendalongthetechnicalinformationonthemodeltogetherwiththecatalogandpricelist.Afterstudyingthepricesandtermsoftrade,youwillunderstandwhyweareworkingtocapacitytomeetthedemand.Welookforwardtotheopportunityofbeingofserviceofyou.•6.