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（工商管理硕士）阳光农业相互保险公司信息化建设存在的问题及对策研究STUDYONINFORMATIONCONSTRUCTIONPROBLEMANDCOUNTERMEASUREINTHESUNLIGHTAGRICULTURALMUTUALINSURANCECOMPANY2013年03月国内图书分类号：学校代码：10213国际图书分类号：密级：公开工商管理硕士学位论文阳光农业相互保险公司信息化建设存在的问题及对策研究硕士研究生：郭胜金导师：孙佰清申请学位：工商管理硕士所在单位：阳光农业相互保险公司答辩日期：2013年03月授予学位单位：哈尔滨工业大学ClassifiedIndex:U.D.C.:ADissertationfortheDegreeofMBASTUDYONINFORMATIONCONSTRUCTIONPROBLEMANDCOUNTERMEASUREINTHESUNLIGHTAGRICULTURALMUTUALINSURANCECOMPANYCandidate：guoshengjinSupervisor：sunbaiqingAcademicDegreeAppliedfor：MBAAffiliation：SunlightAgriculturalMutualInsuranceCompanyDateofDefense：03,2013Degree-Offering-Institution：HarbinInstituteofTechnology哈尔滨工业大学工商管理硕士学位论文-I-摘要本论文通过对目前中国保险业信息化发展情况进行剖析，结合国内外保险业信息化发展情况及案例分析，指导和发现阳光农业相互保险公司在信息化发展中存在的不足和问题，并做了详细的分析，结合公司战略规划和业务发展情况，制定了公司的未来信息化建设发展目标，最终制定了周密的实施信息化战略发展改革和完善信息化建设具体措施。作者通过查阅大量的国内外关于保险信息化建设的文献，对比国内外成功的信息化建设案例，发现了阳光农业相互保险公司的信息化建设过程中还存在着很多亟待解决的问题。本论文首先阐述了保险信息化建设趋势及研究保险信息化建设的目的和意义，并从理论方面有效阐述了信息化建设的意义，为剖析阳光公司的信息化建设情况提供理论基础。其次介绍了阳光农业相互保险公司信息化建设现状，结合信息化建设理论，指出了公司信息化建设存在的主要问题，并做了有效的原因分析。其次，论文结合国内外保险业信息化建设情况的分析及案例剖析，为公司的发展提供有益的帮助和借鉴。最后根据阳光公司信息化建设上存在的问题及国内外典型案例的成功经验，从公司实际发展状况出发，制定了公司的未来信息化建设发展目标及实施信息化战略发展改革和完善信息化建设具体措施。关键词：保险；相互制；信息化；企业管理哈尔滨工业大学工商管理硕士学位论文-II-AbstractThispaperbasedonChina'sinsuranceindustryinformatizationdevelopmentsituationanalysis,combiningdomesticandforeigninsuranceinformatizationdevelopmentandcaseanalysis,theguidanceandfoundthesunagriculturalmutualinsurancecompanyinthedevelopmentofinformatizationinthedeficienciesandproblemsin,andmadedetailedanalysis,combinedwiththecompanystrategicplanningandbusinessdevelopmentsituation,makethecompany'sfutureinformationconstructiondevelopmentgoals,andultimatelymadethoroughinformationstrategydevelopmentandreformandimprovetheinformationconstructionmeasures.Theauthorthroughconsultingalargenumberofdomesticandforeignliteratureaboutinsuranceinformatizationconstruction,thecontrastoftheinformatizationconstructionofthedomesticandinternationalsuccessfulcases,foundthesunagriculturalmutualinsurancecompany'sinformationconstructionprocesstherearealotofproblemstobesolved,forthis,theauthormadeasunshineagriculturalmutualinsurancecompanyinformatizationconstructionproblemsandcountermeasuresstudyproject.Thisthesisisdividedintofivechapters,thefirstchapterismainlyoninsuranceinformatizationconstructiontrendandresearchinsuranceinformationconstructionpurposeandmeaning,thesecondchapterintheoryontheeffectiveoftheinformatizationconstructionofmeaning,foranalysisofsunshinecompanyinformatizationconstructiontoprovidetheoreticalbasis.Thethirdchapterpresentsthesunagriculturalmutualinsurancecompanyinformatizationconstructionpresentsituation,theunioninformationconstructiontheory,pointsoutthemainproblemsofinformatizationconstruction,andmaketheeffectivecauseanalysis.Thefourthchapterthroughthedomesticandinternationalinsuranceindustryinformatizationconstructionsituationanalysisandcaseanalysis,forthedevelopmentofthecompanytoprovideusefulhelpandreference.Thefifthchapteraccordingtothesunshinecompanyontheinformatizationconstructionoftheproblemsandthesuccessfulexperienceoftypicalcasesathomeandabroad,accordingtotheactualdevelopmentsituation,makethecompany'sfuturedevelopmenttargetand哈尔滨工业大学工商管理硕士学位论文-III-informatizationconstructionofinformationstrategydevelopmentandreformandimprovetheinformationconstructionmeasures.Keywords:insurance;mutualsystem;information;enterprisemanagement哈尔滨工业大学工商管理硕士学位论文-IV-目录摘要...................................................................................................................IAbstract.............................................................................................................II第1章绪论......................................................................................................11.1问题提出..................................................................................................11.2研究的目的和意义...................................................................................21.2.1研究目的...........................................................................................21.2.2研究意义...........................................................................................21.3国内外研究现状综述...............................................................................31.3.1国外保险信息化研究现状................................................................31.3.2国内保险信息化研究现状................................................................41.3.3国内外研究评述................................................................................51.4研究内容和研究方法...............................................................................61.4.1研究内容...........................................................................................61.4.2研究方法...........................................................................................6第2章保险信息化建设的理论基础................................................................82.1保险信息化的概念及内涵.......................................................................82.2保险信息化建设体系结构................................................