酒店礼宾部英语1酒店礼宾部英语重要词汇礼宾部Concierge行李生Bellman/Bellboy门童Doorman行李Luggage/Baggage行李架Luggagerack行李存放处LuggageDepository行李车Baggagetrolley司机Driver导游Tourguide电梯Elevator洗手间Toilet机场Airport火车站Railwaystation商场Shoppingcenter超市Supermarket小费Tip雨伞Umbrella接机服务Pick-upservice/Limousineservice行李寄存Checkbaggage叫早服务Morningcall贵重物品Valuables易碎物品Fragileobjects自助早餐Buffetbreakfast往前直走Straighton2酒店礼宾部英语常用词汇五星级酒店Five-starhotel前厅部Frontofficedepartment总台Reception/Frontdesk总机Operator/Servicecenter商务中心Businesscenter票务Ticketservice游泳池Swimmingpool怡湖园西餐厅/西餐厅LakesideCafé/Westernrestaurant明珠中餐厅/中餐厅PowerlonePearlRestaurant/Chineserestaurant大堂吧Lobbylounge/医务室ClinicRoom桑拿Sauna/按摩Massage/美容厅Beautysalon宝龙会PowerlongClub多功能厅/会议室PowerlongMulti-FunctionHall/Meetingroom停车场Parkinglot总经理Generalmanager/经理Manager大堂副理Assistantmanager[AM]宾客关系主任Guestrelationofficer[GRO]主管Director/领班Supervisor楼层服务员Roomboy/Roomwaiter总台接待Receptionist/维修人员Repairman换钱changemoney明信片postcard洗衣袋Laundrybag小心轻放HandlewithCare/请勿倒立KeepTopSideUp3酒店礼宾部英语常用句子Aretheseyourbaggage?这些是您的行李吗?Isthiseverything,sir?这是全部东西吗,先生?MayItakethemforyou?/Letmehelpyouwithyourluggage.我来帮您拿好吗?/让我来帮您拿吧。IhopeI'mnotdisturbingyou.我希望没有打扰您。Justamoment,madam.I'llbringthemtoyourightaway.等一会儿,夫人。我马上送来。Thebellboywillshowyoutoyourroom,sir.先生,行李生会送您到房间的。Hereisyourroomkey.给您房间钥匙。Youmay[can]leaveyourluggageintheConcierge.您可以把行李放在礼宾部。Wouldyouliketocheckyourluggagehere?您要寄存行李吗?Don’tworry,yourluggagewillbesentupatonce.别担心,您的行李很快就会送上去的。Whenyoucheckout,pleasecallNO.6849andwe’llhelpyouwithyourluggageimmediately.如果您要退房,请致电6849,我们将马上帮您运送行李。MayIknowyourroomnumber?/What'syourroomnumber,please?您能告诉我您的房间号吗?MayIhavealookatyourroomcard?我可以看一下您的房卡吗?DoyoumindifIputyourluggageathere?我把您的行李放在这里好吗?Pleasesignyournamehere.请您在这里签名。Wouldyoulikemetocallataxiforyou?/Wouldyouwantataxi?你需要我为你叫一辆出租车吗?/需要出租车吗?About20minutesbytexifromheretoAirport.从这里到机场大概需要20分钟。I'msorrytohavekeptyouwaiting./Sorrytohavekeptyouwaiting对不起让你久等了。Wouldyoutellmeyourphonenumber?您能告诉我您的电话号码吗?Afteryou,please./Youfirst,please.你先请。Thisway,please这边请。IsthereanythingelseIcandoforyou?您还有什么事要我做吗?Iseewhatyourmean.我了解你的意思。I’llsendtheluggageupbyanotherlift.我乘另一部电梯把行李送上去。Hereweare,sir,room1101先生,1101房到了。4酒店礼宾部英语情景对话1,客人在门口时AcarpullsupinfrontofPowerlongHotelandadoormangoesforwardtomeettheMrSteven,openingthedoorofthecarforthem.汽车停在了宝龙大酒店门口,门童上前为Steven先生开车门。场景一:Doorman[D]:Goodevening,sirandmadam.Welcometoourhotel.门童[D]:晚上好。欢迎光临!MrSteven[S]:Goodevening.Steven先生[S]:晚上好。[D]Excuseme,sir.Soyouhavegotaltogetherfourpiecesofluggage?D:对不起先生,您一共带了4件行李是吗?[S]Yes.[D]Ok.Leaveittome,sir.I’lltakecareofyourluggage.D:好的,让我帮您拿吧,我会照看好行李的。[S]Thankyou.S:谢谢。[D]Notatall.TheReceptionDeskisstraightahead.Thisway,please.D:不客气先生。总台就在前面,这边请。场景二:S:Excuseme,whereistherestaurant?S:对不起,请问餐厅在哪里?D:WehaveChineserestaurantandawestern-stylerestaurant.Whichonedoyouprefer?D:我们这里有中餐厅和西餐厅,您更喜欢哪个呢?S:I'dliketotrysomeChinesefoodtoday.S:今天我想来点中国菜。D:Thebuffet?D:要自助的吗?S:Yes.S:是的。D:Isonthesecondfloor.Thisway,please.D:那在二楼,这边请。S:Whatarethehoursattherestaurant?S:几点有饭吃呢?D:Lunch1030a∶.m.to200p∶.m.;Dinner530to1000p∶∶.m..D:午餐是上午10点半到下午2点,晚餐是下午5点半到晚上10点。S:Thankyou.D:You'rewelcome.5