供应商品质管理SQE_Training

SupplierManagementAgenda1.ASKEYSQAPolicy2.QUALITYAssurancePlanning3.RoadMapforMaterialQualityManagement4.ProductionPartsApproval5.MaterialIncomingFlow6.SQAOrganization7.ChallengeofSQAJob8.ImprovementPlanforSupplierManagementMartinChao1-07-2003SUPPLIERQUALITYPOLICYSTATEMENTASKEYComputershallrestrictthesourcingandpurchasingofallcomponents,materialsandservicestothosecompaniesthatcandemonstratetheyhaveinoperationaQualitySystemwhichmeetsorexceedsthefollowingstandards:--QS-9000-ISO9001-9002-LocalorInternationalIndustryQualityStandards-ThosestandardsthatsatisfyASKEYQualityRequirement.ItisourexpectationthatSuppliersshallremainresponsiblefortheirownqualitystandardsandthatallproductsdeliveredintoASKEYComputershallmeetasaminimum,ourspecifiedqualitylevel.Toenforcethisexpectation,OurSupplierQualityEngineershallhavetheauthoritytovisitthesupplierforanyqualityincident.Engineering&DocumentationEngineering&Engineering&DocumentationDocumentationCustomerCustomerCustomerSales,CustomerService,&MarketingSales,Sales,CustomerService,CustomerService,&Marketing&MarketingManufacturing&QualityManufacturing&QualityManufacturing&QualitySupplierSupplierSupplierCommodityManagerCommodityManagerAMomentWhenOurFateHangsintheBalance
ImportanceofsupplychainmanagementManyqualityproblemsarecausedbydefectivepurchasedmaterial(50%).Suppliersoftenrepresentalargeamount%ofmanufacturingcosts(70%).CoordinatingQualityRequirementswithSuppliersCoordinatingQualityRequirementswithSuppliersStrategiesforSupplierRelationshipsCriteriaTraditionalApproachLongTermPartnershipPhilosophykeepsuppliersontheirtoesmutualdependenceSupplybaseLargesupplybaseFewsuppliers-singlesourcingContractlengthOftenshorttermcontractsOftenlongtermcontractsAwardingcontractsLowcostbidNegotiatedSuppliercostsEithercompanyorsupplierwinsSharecostsavings(win-win)CooperationCooperationasneeded;companyprotectsknowledgeFrequentjointproblemsolvingOurCompetenceforSupplierManagementSupplyChainImprovementGoodsIninspectionineffectiveVendorQualityperceivedaspoorSupplieron-timedeliveryissuesNonproductiveoverheadhighinrelationtooutputPoorsupplychaincontrolduringvolumechangesVendorbasetoolargeToomanyNon-ValueAddedactivitiesLowProcurementRiskHighLeverageComponentsBottleneckComponentsNon-CriticalComponentsStrategicComponentsSupplierCategoryLowCriticalityHighNon-CriticalComponentsTheseitemshaveminimaleffectontheorganization’scompetitivenessandprofitability.Theprimarygoalistominimizetheprocurementcostsoftheseitems.BottleneckComponentsThesecommoditiesareofrelativelylowimportancetotheorganization,butthesupplysituationhashighriskduetofactorssuchaspatentprotectionorlackofsubstituteproducts.LeverageComponentsTheseitemsarerelativelylowrisktoobtain,yethaveamajoreffectontheorganization’scompetitiveness.Thedominantstrategyistoleveragetheorganization’svolumetogetlowerprices.StrategicComponentsThesehigh-risk-of-supplyandhigh-importance-to-competitivenessitemsrequiresupplystrategiesthatreducecostsandensurecontinuityofsupply.SupplierCategory0102030405060SingleSourcedComponentsCause93%ofAllDefects#Defects605SingleSourcedMultipleSourcedDevelopMultipleSourcetoDriveDefectstoZeroQUALITYASSURANCEPLANNINGInordertoprovidethefoundationfortheconsistentmanufactureofqualityproducts,ASKEYSQATeamwillworkwithSupplierstoimprovetheirperformanceinthefollowingareas:-(1)AuditforQualitySystem/ProcessControl(2)ReviewFMEA(3)Process/QualityControlPlan(4)GaugeR&RStudy(5)StatisticalProcessControls(6)FirstArticleInspection(7)InitialProcessCapability&YieldImprovement(8)ProblemSolvingTechnique/QC7Tools/8DReport(9)InspectionStandard(10)QualityAgreementRoadMapForMaterialQualityManagementSTARTOFPRODUCTIONLIFETIMEOFMATERIALVENDERQUALIFICATIONPROCESSDESIGNPRINTACCEPTANCESUPPLIERQUALITYAGGREMENTPRODUCTTEST&APPROVALINCOMINGINSPECTIONVENDERRANKINGSYSTEMSHIPTOSTOCKCONTINUOUSIMPROVEMENTCOMPONENTAPPROVALPlanDoCheckActionSupplierApprovalProcessTheapprovalprocessisdesignedtoevaluatepotentialsupplierofabusiness.Thesurveysandauditsusedservenotonlyasanevaluationtool,butalsotoprovidethebasisforcontinuousimprovementandenhancementofthesupplier’sbusinessstructure.BusinessAssessmentASupplierProfileistheminimuminformationrequirementforanassessmentofasupplier.itwillbeASKEY’sintentiontodevelopandworkwithsupplierswhoarefinanciallyviableandwhocanbereliedontomanagetheirbusinesswellenoughtoprovidelongtermsecuresupply.QualityAssessmentItisASKEY’sgoaltohaveallofitsApprovedSupplierscertifiedtotheapplicableISO9000seriesstandard.SuppliersofproductionmaterialwhodonotholdISO9000orQS9000mayrequireaASKEYQualitySystemAuditEngineeringCapabilityAssessmentTheR&DteamfromASKEYmaywanttoassessmentthedesign/manufacturingcapabilityofthesupplier.Toensuretheirhardware/softwarearecapabletoengineertojoinourdevelopmentproject.QualitySystemAudit
PlanningForQuality
QualityPlanningTools
ProcessControlPlans
QualityControlPlans
DFMEA/PFMEA
VisualAids/Standard
OperatorInstructions
OperatorTraining
OperatorCertificate
ManagingofDesignChange
ECR/ECN
Implementofchange
Documentation
PCNProcess
ProcessControl
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