ISOTS16949中英文对照PDF65(1)

TECHNICALISO/TSSPECFICATION16949Secondedition2002-03-01══════════════════════════════════════════Qualitymanagementsystems质量管理系统ParticularrequirementsfortheapplicationofISO9001:2000forautomotiveproductionandrelevantservicepartorganizations汽车供方应用ISO9001:2000的特定要求═══════════════════════════════════════ReferencenumberISO/TS16949:2002(E)©ISO2002ISO/TS16949:2002(E)©ISO2002–Allrightsreserved©ANFIA,©CCFA/FIEV,©SMMT,©VDA,©DaimlerChrysler,FordMotorCompany,GeneralMotorsCorp.–Allrightsreserved2Contents目录Foreword前言Remarksforcertification0Introduction介绍0.1General总则0.2Processapproach过程方法0.3RelationshipswithISO9004与ISO9004的关联0.3.1IATFGuidancetoISO/TS16949:2000IATFISO/TS16949:2000指导纲要0.4Compatibilitywithothermanagementsystems与其他质量管理体系的兼容性0.5GoalofthisTechnicalSpecification本技术规范的目标1Scope11.1General总则1.2Application运用2Normativereferences标准的引用3Termsanddefinitions术语和定义3.1Termsanddefinitionsfortheautomotiveindustry汽车工业的术语和定义4Qualitymanagementsystem质量管理体系4.1Generalrequirements34.1.1Generalrequirements—Supplemental44.2Documentationrequirements文件要求4.2.1General44.2.2Qualitymanual质量手册4.2.3Controlofdocuments文件的控制4.2.3.1Engineeringspecifications工程规范4.2.4ControlofrecordsISO/TS16949:2002(E)©ISO2002–Allrightsreserved©ANFIA,©CCFA/FIEV,©SMMT,©VDA,©DaimlerChrysler,FordMotorCompany,GeneralMotorsCorp.–Allrightsreserved3记录的控制4.2.4.1Recordsretention记录的保存5Managementresponsibility管理职责5.1Managementcommitment65.1.1Processefficiency65.2Customerfocus75.3Qualitypolicy质量方针5.4Planning策划5.4.1Qualityobjectives质量目标5.4.1.1Qualityobjectives—Supplemental质量目标—补充5.4.2Qualitymanagementsystemplanning质量管理体系的策划5.5Responsibility,authorityandcommunication职责、权限与沟通5.5.1Responsibilityandauthority职责与权限5.5.1.1Responsibilityforquality质量责任5.5.2Managementrepresentative管理者代表5.5.2.1Customerrepresentative顾客代表5.5.3Internalcommunication内部沟通5.6Managementreview管理评审5.6.1General总则5.6.1.1Qualitymanagementsystemperformance质量管理体系的绩效5.6.2Reviewinput评审的输入5.6.2.1Reviewinput—Supplemental95.6.3Reviewoutput评审的输出6Resourcemanagement资源管理6.1Provisionofresources资源的提供6.2HumanresourcesISO/TS16949:2002(E)©ISO2002–Allrightsreserved©ANFIA,©CCFA/FIEV,©SMMT,©VDA,©DaimlerChrysler,FordMotorCompany,GeneralMotorsCorp.–Allrightsreserved4人力资源6.2.1General概述6.2.2Competence,awarenessandtraining能力、认知与培训6.2.2.1Productdesignskills产品的设计技能6.2.2.2Training培训6.2.2.3Trainingonthejob在职培训6.2.2.4Employeemotivationandempowerment6.3Infrastructure基础设施6.3.1Plant,facilityandequipmentplanning工厂、工具和设备的策划6.3.2Contingencyplan突发事件6.4Workenvironment工作环境6.4.1Personnelsafetytoachieveproductquality126.4.2Cleanlinessofpremises127Productrealization产品实现7.1Planningofproductrealization产品实现的策划7.1.1Planningofproductrealization—Supplemental产品实现的策划—补充7.1.2Acceptancecriteria137.1.3Confidentiality7.1.4Changecontrol变更的控制7.2Customer-relatedprocesses顾客相关过程7.2.1Determinationofrequirementsrelatedtotheproduct137.2.1.1Customer-designatedspecialcharacteristics147.2.2Reviewofrequirementsrelatedtotheproduct147.2.2.1Reviewofrequirementsrelatedtotheproduct—Supplemental147.2.2.2Organizationmanufacturingfeasibility147.2.3Customercommunication顾客信息7.2.3.1Customercommunication—Supplemental顾客信息—补充7.3Designanddevelopment设计与开发ISO/TS16949:2002(E)©ISO2002–Allrightsreserved©ANFIA,©CCFA/FIEV,©SMMT,©VDA,©DaimlerChrysler,FordMotorCompany,GeneralMotorsCorp.–Allrightsreserved57.3.1Designanddevelopmentplanning设计与开发的策划7.3.1.1Multidisciplinaryapproach多方论证7.3.2Designanddevelopmentinputs设计与开发输入7.3.2.1Productdesigninput167.3.2.2Manufacturingprocessdesigninput167.3.2.3Specialcharacteristics167.3.3Designanddevelopmentoutputs167.3.3.1Productdesignoutputs—Supplemental177.3.3.2Manufacturingprocessdesignoutput177.3.4Designanddevelopmentreview177.3.4.1Monitoring177.3.5Designanddevelopmentverification187.3.6Designanddevelopmentvalidation187.3.6.1Designanddevelopmentvalidation—Supplemental187.3.6.2Prototypeprogramme187.3.6.3Productapprovalprocess187.3.7Controlofdesignanddevelopmentchanges197.4Purchasing197.4.1Purchasingprocess197.4.1.1Regulatoryconformity197.4.1.2Supplierqualitymanagementsystemdevelopment197.4.1.3Customer-approvedsources197.4.2Purchasinginformation207.4.3Verificationofpurchasedproduct207.4.3.1Incomingproductquality207.4.3.2Suppliermonitoring207.5Productionandserviceprovision217.5.1Controlofproductionandserviceprovision217.5.1.1Controlplan217.5.1.2Workinstructions217.5.1.3Verificationofjobset-ups217.5.1.4Preventiveandpredictivemaintenance227.5.1.5Managementofproductiontooling227.5.1.6Productionscheduling227.5.1.7Feedbackofinformationfromservice227.5.1.8Serviceagreementwithcustomer227.5.2Validationofprocessesforproductionandserviceprovision237.5.2.1Validationofprocessesforproductionandserviceprovision—Supplemental237.5.3Identificationandtractability237.5.3.1Identificationandtractability—Supplemental237.5.4Customerproperty247.5.4.1Customer-ownedproductiontooling247.5.5Preservationofproduct247.5.5.1Storageandinventory247.6Controlofmonitoringandmeasuringdevices24ISO/TS16949:2002(E)©ISO2002–Allrightsreserved©ANFIA,©CCFA/FIEV,©SMMT,©VDA,©DaimlerChrysler,FordMotorCompany,GeneralMotors