問侯語或開場白的寒喧(Greetings)開場白很重要,最常用的問候是“Ladiesandgentlemen”,但要視場合而定。例如在會議討論會場合時,經由主席介紹上台時可先說Mr.Chairman,Honorableguest,Ladiesandgentlemen,goodmorning,It'sverygreatpleasureindeedformetobeabletoattendthismeeting主席先生,各位貴賓,各位女士,先生早安.非常榮幸能參加這次的會議。或者你也可以說I'mhornoredandproudtohavetheopportunitytospeakatthismeeting.禮貌性的問侯語這是對主持人和來賓的一種尊重。開始簡報(openingapresentation)—提出簡報摘要在正式進入主題之前可先扼要說明簡報的內容與順序,幫助聽眾了解您的報告的大概內容。例1.TodayIwouldliketopresentmypaper“ThechallengesofpharmacypracticeinTaiwan”,Inthefirstpartofthereport,I'mgoingtobeginwithafewgeneralcommentsconcerningtheTaiwanMedicalcareenviromentrecently,andthendiscussinmoredetailspecificissuewhichconcernedcommunitypharmacy,andhowtheNationalHealthcaveInsuranceinfluencethefutureofpharmacistcareer?例2.你亦可將要簡報的摘要條列式的依序說明。Mypresentationwillcoverthefollowingaspects:professionalpharmacypracticeaspartofthehealth-caresystemSafedistributionofmedicineco-operationforbetterdrugtherapypromotionofgoodhealthRemunerationforpharmaceuticalservicss進入主題(Mainpoints)—演講部份的主要內容,論證與比較事實。對所要簡報主題內容逐一詳細說明。例如將上例每一項摘要逐項詳細闡釋說明,依序讓文章或演說有系統的講解。在presentation時如果能井然有序的,依段落分明,串聯成一篇完整文章,聽眾必定能印象深刻。做結論(conclusion)-演講後所做的總結,表明態度,正式結束一場簡報。總結時通常要簡短的重述這場簡報的要點以加深聽眾對簡報內容的印象。例1.Finally,Iwouldliketomakeaconclusionwiththispresentation…最後我要為今天的簡報做結論…例2.Inconclusion,Iwouldliketoindicatethefollowing…例3.Tosammarizemymainpoints,…例4.Toconclude,…結尾語(closingremarks)—即收場白結束簡報時的客套語。演講最後的致謝詞,感謝聽眾的聆聽。Okay,Ladiesandgentlemen,ithasbeenmypleasuretogiveyoumyviewpointson“ThechallengesofpharmacypracticeinTaiwan.Thankyouverymuchforyourkindattention.好的,各位女士、先生很榮幸能跟各位報告我對“台灣藥局執業的挑戰”觀點,非常感謝各位的聆聽。問與答(Q&A)-最後留給聽眾發問的雙向溝通。例:Ifyouhaveanyguestions,Iwouldbehappytoanswerit.Thankyouverymuch.例2.Inconclusion,Iwouldliketoindicatethefollowing…例3.Tosammarizemymainpoints,…例4.Toconclude,…---------summarize