QS-9000HistoryQS-9000由来(3)

1QS900012019/8/22QS-9000HistoryQS-9000由来2QS900022019/8/22QS-9000BackgroundQS-9000发展过程QS-9000wasdevelopedbyChrysler/Ford/GMQS-9000是由美国克莱斯勒/福特/通用汽车公司联合编制1stEditionissuedonAug.94(obsoleteonJan.96)第一版94年8月颁布(96年1月作废)2ndEditionissuedonFeb.95(obsoleteonJan.1,99)第二版95年2月颁布(99年1月作废)3rdEditionissuedonMar.98第三版98年3月颁布3QS900032019/8/22Experienceintheworld全球实践QS-9000auditsin:QS9000审核在•MostEuropeanCountries大多数欧洲国家•NorthAmerica(USA,butalsoMexico)北美(USA,及墨西哥)•SouthAmerica(esp.Brasil)南美(特别是巴西)•Asia(China,Japan,Korea,Taiwan,HongKong,MalaysiaandIndia)亚洲(中国大陆,日本,南韩,台湾,香港,马来西亚和印度)•Australia/NewZealand澳大利亚和新西兰MoreInformation:Goal目标Continuousimprovement持续改进Defectprevention预防缺陷Reductionofvariation减少偏差Reductionofwaste降低浪费5QS900052019/8/22QS-9000Purpose用途Definefundamentalqualitysystemsexpectations定义基本质量体系期望Promotecustomersatisfaction促使客户满意Benefitallwhofollowstandard使遵守标准的各方受益6QS900062019/8/22QS-9000Approach方法Harmonize协调•Chrysler:SQAManual克莱斯勒:供方质量保证手册•Ford:Q-101福特:Q-101质量体系标准•GM:TargetsforExcellence通用:北美创优目标Defineterms定义术语Foundation:ISO9001:1994基础:ISO9001:19947QS900072019/8/22QS-9000*FORMALINTERPRETATIONBODY正式的解释机构*AutomotiveIndustryActionGroup(AIAG)汽车工业行动集团3Big-3三大汽车公司3TruckManufacturers卡车制造商*InternationalAutomotiveSectorGroup(IASG)国际汽车行业集团3AIAG汽车工业行动集团3Recognisedaccreditationbodies承认的认可机构3Accreditedcertificationbodies被认可的认证机构3Tier1suppliers一级供应商8QS900082019/8/22QS-9000Applicability适用范围Appliestoallinternalandexternalsuppliers适用于下述所有外部和内部的供应商•ProvidefollowingproductsdirectlytoOEMcustomerssubscribingtothisdocument直接向本文规定整车厂顾客提供下列产品nProductionMaterials生产用原材料nProductionorServiceparts生产或服务用零部件nHeattreating,painting,platingorotherfinishingservices热处理,喷漆,电镀或其它最终加工服务9QS900092019/8/22QS-9000Applicability适用范围SanctionedInterpretationsalsopartofcertificationprocess/requirements.约定的解释也构成认证过程/要求.CompaniesnotyetsupplyingtoBig-3cangetCertificationaslongasallelementsofQS9000canbeaudited.ExamplesinChina,India.EagertosupplytoBig-3.只要符合QS9000的所有要素即使不为三大汽车公司供货也可获得注册.如中国和印度那些期望能为三大汽车公司供货的公司.TE-9000(Toolingandequipment),avoluntaryguideline,nocertification.TE-9000(工具和设备)是指南而非认证.Semiconductorsupplementtobeused.半导体供应也适用.10QS9000102019/8/22QS-9000WhoareCustomersspecifiedinQS-9000?哪些是QS-9000规定的顾客?Big-3TruckManufactures三大汽车公司卡车制造商ChryslerFreightliner($61.1bil.*)MackFordNavistar($153.6bil.*)PACCARGMVolvoTruckNorthAmerica($178.1bil.*)MitsubishiMotors-AustraliaToyotaAustralia*97salesincome97年销售额11QS9000112019/8/22QS-9000Implementation实施CompliancewithQS-9000ismandatory符合QS-9000是强制要求ThirdpartyCertificationisrequired:需要第三方注册•Chrysler:ByJuly311997克莱斯勒:1997年7月31日前•GM:ByDecember311997通用:1997年12月31日前•Ford:NotrequiredYet福特:尚未规定12QS9000122019/8/22QS-9000DocumentPackageQS-9000相关文件13QS9000132019/8/22DocumentPackage相关文件QualitySystemrequirementQS-9000;3rd.Ed.3/98质量体系要求QualitySystemAssessment;3rd.Ed.3/98质量体系评估MeasurementSystemAnalysisReferenceManual;2nd.Ed.2/95测量系统分析参考手册StatisticalProcessControlReferenceManual;1st.Ed.92统计过程控制参考手册14QS9000142019/8/22DocumentPackage相关文件ProductionPartApprovalProcess;2nd.Ed.7/95生产件批准程序SemiconductorSupplement;1st.Ed.4/95半导体材料补充说明PotentialFailureModeandEffectAnalysisReferenceManual;2nd.Ed.2/95潜在的失效模式及后果分析参考手册AdvancedProductionQualityPlanningandControlPlanReferenceManual;1st.Ed.6/94产品质量先期策划及控制计划参考手册15QS9000152019/8/22DocumentPackage相关文件ToolingandEquipmentSupplement;1st.Ed.7/96工装及设备补充说明AEC-A100:QSASemiconductorEdition;1st.Ed.4/95QSA半导体部分ReliabilityandMaintainabilityGuidelineforManufac-turingMachineryandEquipment;1st.Ed.93生产用机械及设备可靠性可维护性指南Tooling&EquipmentQSA-TE;1st.Ed.7/96工装及设备QSA-TEIASGSanctionedQS-9000Interpretations;Dec.1,97IASG编制的QS-9000解释16QS9000162019/8/22QS-9000Implementation实施SuppliersMust:供应商必须Establish建立Document文件化Implement实施EffectiveQualitySystemsBasedonQS-9000符合QS-9000的有效的质量体系17QS9000172019/8/22TheQualitySystemFlow质量体系流程–建立体系–修改现在体系–实施–改善–分析目前状况–改正及预放行动–改善–内部评审–管理评审18QS9000182019/8/22QS-9000DocumentationProgression文件化过程ISO-9000CustomerRequirements-QS-9000顾客要求ProductionPartApproval-PPAP生产件批程序CompanySpecificRequirements公司特殊要求CustomerReferenceManuals客户参考手册-APQP-FMEA-MSA-FSPCIndividualSuppliers每一个供应商QualityManual质量手册Procedures程序文件JobInstructions工作指导书OtherDocumentation其它文件Policy政策DefinesWho,What,When定义谁,什么,何时AnswersHow回答如何做ShowsResults显示结果19QS9000192019/8/22QualitySystemRequirementsQS-9000质量体系要求20QS9000202019/8/22StructureofQS-90003rdEd.QS-9000的结构(第三版)SectionI-ISO9001Based第一部分：基于ISO9001•ISO9001(1994)withautomotiveprescriptiveinterpretationsISO9001(1994)加上汽车行业所规定的要求SectionII-CustomerSpecificRequirements第二部分：顾客的特殊要求?Big-3andotherOEM-specificRequirements三大车厂及其他整车场各自的特殊要求21QS9000212019/8/22StructureofQS-90002nd.Ed.QS-9000的结构(第二版)SectionI-ISO9001Based第一部分：基于ISO9001•ISO9001(1994)withautomotiveprescriptiveinterpretationsISO9001(1994)加上汽车行业所规定的要求SectionII-AutomotiveSector第二部分：汽车行业部分•ProductionPartApprovalProcess(PPAP)生产件批准程序•ContinuousImprovement持续改进•ManufacturingCapability制造能力SectionIII-CustomerSpecific第三部分：顾客的特殊要求22QS9000222019/8/22Note/说明SHALL-mandatoryrequirement