Qs9000审核员培训教材（推荐英语版ppt185）

无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台INTERNALAUDITINGFORQS-9000无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台WelcomeRestroomsBreaksRegistrationsheetsPhonesEvaluationsForassistanceafterthiscourse...无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台IntroductionsNameCompanyTitle/PositionCurrentresponsibilitiesExperienceinqualitysystemsExperienceinauditingWhatdoyouexpecttolearnfromthiscourse?无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台AgendaAuditingfundamentalsTheauditsystemHumanfactorsroleinauditingAuditpreparationAuditperformanceOpeningmeetingClosingmeetingAuditreportFollow-upactionCasestudyExam无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台Exam(3-1/2hours)1-1/2hoursPart1(openbook)SevencasestudiesAnswerastheteamleaderIfthereisanonconformance,citetheclosestelement/subelementofQS-900015minutebreak2hoursPart2(closedbook)GeneralquestionsaboutauditingMultiplechoice/fillintheblank/true-falsePart3(closedbook)QS-9000requirementsMultiplechoice/fillintheblank/true-false无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台MODULE1Introduction无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台IntroductionThismodulewilldiscuss:DefinitionofqualityCostofnonqualityCostofqualityPreventioncostsAppraisalcostsQualitysystem无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台DefinitionofQualityQuality=?无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台DefinitionsofQualityDictionaryAcharacteristicorattributeofsomething;property;afeature.Excellence;superiority.Degreeorgradeofexcellence.DemingQualityhasmeaningonlyintermsofthecustomer,hisneeds,whatheisgoingtouseitfor.Continuousimprovement.无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台DefinitionsofQualityJuranFitnessforuse/fitnessforpurposeasseenbytheuser.Forlong-liveditems:availability,reliabilityandmaintainability(the“abilities”).RegulatedIndustriesMeetingspecificationsorrequirements.无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台DefinitionsofQualityCrosbyConformancetorequirements.IshikawaProductsandserviceswhichareeconomical,mostuseful,andalwayssatisfactorytotheconsumer.ISO8402Thetotalityofcharacteristicsofanentitythatbearonitsabilitytosatisfystatedandimpliedneeds.无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台CostsofNonqualityWasteduetoscraporrejecteditemsReperformanceofworkInefficientuseofresourcesServiceandwarrantycostsCustomerlossofconfidenceLossofmarketshareLiabilitycosts无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台CostofQualityPreventionandappraisalcostsCoststopreventnonconformancesCoststoevaluatequalityNonqualitycostsInternalfailurecostsExternalfailurecosts无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台VariablesAffectingQualityAccuracyinidentifyingcustomerrequirementsandexpectationsAdequacyofrawmaterialsAdequacyofproductdesignCompetencyofpersonnelVariancesinprocessequipmentAdequacyofmeasurestakentopreventdamagetotheproductafterproduction无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台VariablesAffectingQualityControlofproductionconditions,suchascleanliness,humidity,andtemperatureControlofchangesindesignorincustomerrequirementsControlofproductionprocesssupportsystems,suchaselectricpower,compressedair,andwaterAdequacyandaccuracyoftestandinspectionequipmentCorrectlyidentifyinginspectionandtestcriteria无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台QualitySystemDefinition:“Theorganizationalstructure,responsibilities,procedures,processes,andresourcesneededtoimplementqualitymanagement.”ISO8402无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台TypesofQualitySystemsInternalQualitySystemImplementspoliciesandobjectivesIncludesqualitycontrolfunctionsIncludesqualityassuranceactivitiesExternalQualitySystemProvidesassurancespecificallyforthecustomer无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台MODULE2QS-9000Overview无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台QS-9000OverviewThismodulewilldiscuss:QualitysystemdocumentationThetwentyelementsthatareISObasedTheautomotivesector-specificrequirementsThecustomer-specificrequirements无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台QS-9000OverviewQualitySystemRequirementsQS-9000DevelopedbyChrysler,Ford,GeneralMotorsHarmonizesChrysler’sSupplierQualityAssuranceManual,Ford’sQ-101QualitySystemStandard,andGM’sNAOTargetsforExcellenceFoundedonISO9001:1994,Section4无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台QS-9000OverviewQS-9000appliestoalldirect