SYSTEMS ISO 9002

IMPLEMENTATIONQUALITYMANAGEMENTSYSTEMSISO9002AIM:TheaimofthisprojectisimplementingqualitysystemISO9002forafabriccompany.ISO9000:Itisasetofstandardsgoverningdocumentationofqualityprogram,providingtotheexternalqualifiedexaminerthatthecompanycompiledwithalltherequirements.Itindicatestothecustomerthatcompanycanprovidedocumentationtosupportwhateverclaimaboutquality.ISO9002:Thisstandardfocuseson20aspectsofqualityprogramsforacompanythatdesignorproducetocustomerdesignsorhavetheirdesignandservicestootherlocations.BACKGROUND:TheCompanyisamanufactureroffabricsandmainlydependsonthecustomerorders;therehasbeenalwayspressuretoimplementaformallyrecognizedqualitysystem.Thusthetopmanagementwithaviewthatthisisalignedwiththeorganization’sstrategyapprovedthisprojectproposal.Todothisproject,managementshouldallocateresources,thetaskandscheduledatesareassignedamongmanagersandstaff.Tokeepahighlevelofcustomersatisfaction,byontimedelivery,competitivecostthroughmaintainingquality,reducingdowntimebyadoptingagoodqualitysystemprocedureandsuccessfullytomeettheexpectedoutput.Thisprojectisexpectedtomeettheserequirements.OVERVIEWOFTHEPROJECT:Thisprojectqualifiesasaprojectbecauseofthefollowingreasons:1)Implementingaqualitysystemhasaspecificobjectivealignedwiththeorganizationgoal2)Specificstartandfinishtime,hencethereisalifecycleidentified.3)Thisinvolvesresourcesandpeoplefromvariousdepartmentsanditiscrossfunctionalprocess.4)Itisatemporaryendeavorbyateamtoimplementaqualitysystemwhichwasneverdonebeforeinthecompany.5)Thisprojectisboundedbycost,timeandqualityconstraint.6)SpecificdeliverablesandtheoutputareintangiblePROJECTSTAKEHOLDERS:1)Managingdirector2)Externalauditmembers3)Allstaffmembers4)Customers5)Certificationbody.Therearevariousstakeholderswithdifferentperspectiveonthisproject.Thetoplevelmanagementusesthisprojectasastrategytoachievetheirgoalasnumberonecompanyintheindustry.Thisprojectisanopportunitytoexcelintheirrespectivefieldsandinthecompanyaswell.Customersareonlyconcernedwiththeendresultoftheproject;theyaretheindirectbeneficiariesoftheproject.Theauditmembersandcertificationbodyareinvolvedintheclosingstageoftheprojectandtheydecidetheendresultoftheproject.PROJECTSCOPE:Thescopeisidentifiedbecausethesewouldbethefinaldeliverablesandtheclientexpectsustomeettheserequirements:1)createdocumentsandimplementprocedurestomeettherequirementforISO9002certification.2)Trainallstafftofollowproceduresandmaintainthestandards.3)Conductinternalaudittocheckthesystem’sperformance.4)Preparethecompanyforauditcertification.PROJECTSTRUCTURE:Theprojectistobeorganizedasadedicatedteam1)Theprojectdoesnotdirectlyrelatetotheongoingoperations.2)Theprojecthastheneededfocusandtendstogetdonemorequickly.3)Highlevelofmotivation,cohesivenessandintegration.PROJECTMILESTONES:Thesearethemilestonesidentifiedduringtheplanningstageinthelifecycleofthisproject.Theseshowsignificantdevelopments,achievementsandmajortasksaheadtocompletethisproject.1)projectapproval-25/10/042)productionplan-23/11/043)implementationofapproveddocument-10/12/044)certificationaudit–15/12/04PROJECTPRIORITYMATRIX:LIMITATIONSOFPROJECT:Thesearethemajorconstraintstothisprojectintermsofcostandtimeallocatedtocompletethisproject.1)Budgetlimitis$40,0002)Projectmustbecompletedby70daysPROJECTRISK:Therewasnomajorrisksidentifiedinthisproject,howevertherearesomeminoruncertaintieslike1)Timedelaymayoccurinimplementationphaseatalltimes.2)Unpredictableproductionpressure.3)Reluctancemaybeshownbythestaffmembersinadoptingthenewprocedures.4)Failuresandmissingofelectronicandmanualcopiesofdocuments.PROJECTRISKANALYSIS:Ariskanalysisismadetofindoutsomeplanstominimizetheiraffect;thisisdoneinvariousstagesasfollows:EVENTPROBABILITYEFFECTDETECTIONWHENPLANTimedelaysHighHighHighImplementationTrainingshouldbedonesimultaneously.ProductionpressureLowMediumHighImplemenation,disposalTraininginbatchesReluctancefromstaffMediumHighLowImplementationInvolvinginmeetingsMissingofdocumentsLowHighLowAtallstagesGoodcontrolCREATIONOFWBS:Thisisanimportanttoolfortheprojectplanning,allthemajoractivitiesinvolvedandalsotheworkpackagesareclearlyidentifiedinvariousstagesoftheproject.Havingdefinedthescopeclearlytheworkpackageshouldbewithinthecost,timeandqualityconstraints.Theprojectcanbecompletedsuccessfullyonlyaftercompletingeverysingleworkpackageinvolvedintheworkbreakdownstructure.Everyworkpackageisclearlyidentifiedbyaspecificnumber,whichisusedforcodingreferenceinalltheplanningdocuments.TheWBSdevelopeddoesnotshowthepersonordepartmentresponsibleforeachandeveryworkpackage.ThetimingscheduleisnotindicatedintheWBSandalsothelogicalrelationshipbetweenoccurrencesofeachactivitycannotbeidentified.Theresourcesthatwouldbeusedupandestimateofcostoftheprojectarealsonotidentifiedinatthisstage.ToovercometheseproblemswehavetodevelopaGanttchart,Costestimateandbudget.REFERENCES:1)GRAYC.F,LARSON,E.W;PROJECTMANAGEMENT-THEMANAGERIALPROCESS,20022)PROJECTMANAGEMENTINSTITUTE-PMI,THEBODYOFKNOWLEDGE(PMBOK),19963)ISO9002:MEETINGNEWINTERNATIONALSTANDARDS.PERRYL.JOHNSON.APPENDIXA1)ACTIVITIESREA