TS16949 Introduction

Lijia2010/06/23ISO/TS16949(2009)INTRODUCTIONLijia2010/06/23HistoryofISO9000/QS9000/TS16949:2009ISO9000–StandardIn1988,ISO(InternationalOrganizationforStandardization)adoptedtheBS5750(UKStandard)withoutchangesandpublisheditgloballyunderthenameISO9000.In1994,theISOrevisedtheISO9000standardandpublisheditgloballyforallbusinesses,regardlessofindustry.QS9000–StandardThisisaqualitystandarddevelopedbyajointeffortoftheBigThreeautomakers,GeneralMotors,ChryslerandFord.Itwasintroducedtotheindustryin1994Lijia2010/06/23HistoryofISO9000/QS9000/TS16949:2009ISO/TS16949–StandardISO/TS16949:1999(1stEdition)publishedbyInternationalAutomotiveTaskForce(IATF)in1999.ThissystemincludedtherequirementsofISO9001:1994andinputfromthefourestablishedautomotivestandards:QS-9000,VDA6.1(Germany),EAQF(France)andAVSQ(Italy).ISO/TS16949:2002(2ndEditionQualitymanagementsystemsreleaseon2002)ThissystemincludedtherequirementsofISO9001:2000forautomotiveproductionandrelevantservicepartorganizationsincludesISO9001:2000,andthesupplierqualitysystemrequirementsoftheautomakersofUS,Germany,Italy,France,Japan,KoreaandMalaysiaandgloballyacceptedNowthenewestversionisISO/TS16949:2009Lijia2010/06/23WHYWEHAVETOGOFORISO/TS16949?JOINTLETTERFROMDAIMLERCHRYSLER,GM,FORD:•TheagreementbetweenQS9000andISO,GENEVA,ToincludeISO9000:1994textinQS9000,3rdeditionstandardsanddocumentexpireson14thDecember2006.BeyondthisdateISO/TS16949:2002willreplaceQS9000ThesuppliercurrentlyregisteredtoQS9000;itisstronglyurgedthattheregisteredsite'supgradetoISO/TS16949:2002attheexpirationoftheircurrentQS9000certificationandnotlaterthan14thDecember2006,orearlierbasedonindividualOEMcustomerrequirements.DaimlerChryslerannouncement:EffectiveJuly1,2004DAIMLERCHRYSLERwillrequireregistrationtoISO/TS16949:2002.SoallOEMmanufactures'globallygoforISO/TS16949:2002registration.Lijia2010/06/23TheInternationalOrganizationforStandardization(ISO)ofGeneva,Switzerland,in1947/2/23,developsstandardsapplicabletoanytypeofbusiness.“Writewhatwedo,Dowhatwewrite,Provetome”ISO(InternationalOrganizationforStandardization)Lijia2010/06/231.CustomerFocusedOrganization2.Leadership3.Involvementofpeople4.ProcessOrientation5.SystemapproachtoManagement6.Continualimprovement7.Factualapproachtodecisionmaking8.MutuallybeneficialsupplierrelationshipsQualityManagementSystemPrinciples:Lijia2010/06/23RelationofISO/TS16949andISO9001ThissystemincludedtherequirementsofISO9001:2008forautomotiveproductionandrelevantservicepartorganizationsincludesISO9001:2008,andthesupplierqualitysystemrequirementsoftheautomakersofUS,Germany,Italy,France,Japan,KoreaandMalaysiaandgloballyacceptedTS-16949componentsISO9001CustomerrequirementISO9001BasedonISO9001:2008AutomotiverequirementLijia2010/06/23PreparedbyIATFandJAMASupportedbyISOTC176committeeRecognizedbyCountry:ItalyFranceGermanyUSUKJapanPresentstandard:AVSQEAQFVDA6.1QS9000--LocalOversightBodies:ANFIACCFA/FIEVVDA/QMCBIG3+IAOBSMMTJAMAFrance(EAQF–94)-Peugeot/Citroen,RenaultautomobilesGermany(VDA6.1)-BMW,AUDI,Bosch,GME/Opel,MercedesBenz,VolkswagenItaly(AVSQ)-Fiat,MagneteMarelliUSA(QS9000)-DaimlerChrysler,Ford,GeneralMotors,VWofAmericaISO/TS16949:2009Lijia2010/06/23ANFIAAssociazioneNazionaleFraIndustrieAutomobillistichie-ItalyIAOBInternationalAutomotiveoversightBureau-U.SCCFAComite’desConstructeursFrancaisd’Automobiles-FranceFIEVFe’de’rationdesIndustriesdesEquipmentspourVehicules-FranceVDA-QMCVerbandderautomobilindustrie–QualitatsManagementCentre-GermanySMMTLTDSocietyofMotorManufacturers&TradersLtd.-U.KJAMAJapaneseautomobileManufacturersassociation-JapanISO/TS16949:2002includesISO9001:2000andharmonisestherequirementsofAutoMakersfromUS,Germany,Italy,FranceJapan,Korea,MalaysiaAsingleregistrationschemeacceptedbyAsian,European&USAutomotiveindustriesISO/TS16949:2009Lijia2010/06/231.CustomerRequirement2.ApplicableRegulatoryrequirements3.EnhanceCustomersatisfaction4.Continualimprovementofthesystem.5.Assuranceofconformitytotherequirements.ISO/TS16949SCOPELijia2010/06/23ISO/TS16949GOAL1.DevelopmentofaQualityManagementsysteminthesupplychainthatprovidesfor:-Continualimprovements,-Defectprevention,-Reductionofvariation&waste.2.CoupledwithapplicableCustomerspecificrequirements.3.IdentifyQMSrequirementsforautomotiveproductionpartsandrepairedparts.4.Avoidmultiplecertification.Lijia2010/06/231.EnhanceCustomersatisfaction2.AnalysisofCustomerrequirements.3.Definitionoftheprocesses4.Processcontrol5.Frameworkforcontinualimprovement6.Abilitytoprovideconsistentproducts&servicesISO/TS16949RATIONALELijia2010/06/231.ReciprocalGlobalRecognition2.GlobalAutomotiveQualitySystemcontentandacceptance(Notlimitedto3EuropeanStandards&QS9000)3.GlobalSourcingAdvantages.4.EmphasisonProcessauditsvs.documentation.5.Improvementinoversight/controlofcertificationprocessISO/TS16949BENEFITSLijia2010/06/23SUPPLIERCHAINGLOSSARY→→Lijia2010/06/23PROCESSINPUTOUTPUTResourcesMachineManpowerCONTROLProcedureSpecificationTrainingTargetMaterialInformationISO/TS16949:2009ProcessApproachLijia2010/06/23QualityManagementSystemDocumentationBestinclassapproachL