BIQS-training-material-中文版

BuiltInQualitySupply-basedBIQS-供应商BIQ策略定义：通过控制制造过程质量实现不制造、不流出缺陷。高丽娟[e-mail]138297507183/17/2020MaturityofPredictableQualityProcessesQualityResultsQualitySystemBasics(QSB)QualitySystemBasicsPlus(QSB+)1990’s2013-20152015-XXXXBuiltinQualitySupply-based(BIQ-S)PPTHPPMIpBSeverityCommonQualitySystemImplementationJourneyWhywechangeEnhanceQSBcertificationrequirements-formallyaligntoGMinternalGMSBIQstandard-includeperformancethresholdsandmonitoring.•ChangetoaSystemsBasedAudit•AlignAuditwithBIQ•AddMetricssimilartoBIQPreviousQSB+QSB+has11Elements,thesuppliermustachieve85%compliancetoeventbasedaudit.•Auditisconductedevery3yearsSupplierMetrics•QualityPRRs•PlantDisruptions•FieldActions•SeverityScoreCurrentBIQSAlignQSB+toBIQWhat’stheGOAL?1)Reduceauditvariation2)ProvideSolidDatatoallowourLeadershiptomakegoodsourcingdecisions3)UseaprovenBestPracticetodriveoursupplierstothenextlevelinQuality3/17/2020Whywechange4BIQ迁移图-质量文化的改变，从探测/遏制缺陷到预防缺陷的发生1.提升制造过程质量，从缺陷的探测/遏制到预防缺陷的发生2.通过提升制造过程质量，减少检查和纠正的投入，降低整体质量成本。•质量控制从以质量部门为核心转变到以制造部门为核心。•通过公司各部门如产品工程，制造工程和供应商质量的大力支持来提升制造质量。Whywechange2016年BIQS1-5级要求BIQSMigrationCertification&MetricsLevelILevelIILevelIIILevelIVLevelVTS/ISOCertificationNotCertifiedCertifiedCertifiedCertifiedCertifiedBIQSScoreto29ElementsN/A62%62%(Greento18ofthetotal29elements)75%(Greento22ofthetotal29elementswithNOREDS)86%(Greento25ofthetotal29elementswithNOREDS)QualityPRR15in6months15to12in6months11to6in6months5to1in6months1PRR/1millionpartsshippedin12monthsFieldAction1in6monthsZeroin6monthsZeroin6monthsZeroin6monthsZeroin12monthsMajorDisruptions1in6months1in6months1in6monthsZeroin6monthsZeroin12monthsSeverityScore25in6months24.75to7in6Months6.75to4in6months3.75to1in6months0.75to1in12months2016ModelNonSourceable从质量表现和现场审核结果两方面对供应商进行评价！请注意即使QSB没有过期，如果当月的质量表现达不到L3要求，QSB状态会自动变为Revoked，直到质量表现满足L3要求为止。#StatementBIQS-1NonconformingMaterial/MaterialIdentificationBIQS-2LayeredAuditBIQS-3PFMEAsBIQS-4PFMEAs-RiskReduction&AnnualReviewBIQS-5Bypass/DeviationManagementBIQS-6ErrorproofingVerificationBIQS-7GageCalibration/MeasurementSystemAnalysisBIQS-8FastResponseProblemSolvingProcessBIQS-9TeamProblemSolvingProcessBIQS-10QualityFocusedChecksBIQS-11StandardizedWorkBIQS-12ProcessChangeControlBIQS-13VerificationStation(FinalInspection/CARE/GP12)BIQS-14ChangeControl-ProductionTrialRun(PTR)#StatementBIQS-15AndonSystemImplementationBIQS-16AlarmandEscalationBIQS-17VisualControlsBIQS-18VisualStandards-CommunicatedandUnderstoodBIQS-19ProcessControlBIQS-20ProcessControlPlanImplementedBIQS-21ProcessCapabilityReviewBIQS-22Rework/RepairConfirmationBIQS-23Feedback/FeedforwardBIQS-24TrainingBIQS-25ContaminationRequirementsBIQS-26MaintenanceBIQS-27FIFO/MaterialHandlingProcessBIQS-28ShippingApprovedPackagingBIQS-29SupplyChainManagement这29个要素对制造工厂来讲都是最基本的要求！BIQSMigrationMatchInternalBIQRequirementsCertification&Metrics2016201720182019TS/ISOCertificationNotCertifiedCertifiedCertifiedCertifiedCertifiedBIQSOverallScoreall29Elements62%62%(Greento18ofthetotal29elements)75%(Greento22ofthetotal29elementswithNOREDS)86%(Greento25ofthetotal29elementswithNOREDS)93%(Greento27ofthetotal29elementswithNOREDS)QualityPRR15to12in6months11to6in6months11to6in6months11to6in6months11to6in6monthsFieldActionZeroin6monthsZeroin6monthsZeroin6monthsZeroin6monthsZeroin6monthsMajorDisruptions1in6months1in6months1in6months1in6months1in6monthsSeverityScore6.75to4in6months6.75to4in6months6.75to4in6months6.75to4in6months6.75to4in6monthsNonSourceableNonSourceableNonSourceableNonSourceableMinimumSourceableRequirements从质量表现和现场审核结果两方面对供应商进行评价！BIQSvs.QSB+审核打分方法10用红、黄、绿三种颜色代表每一个要素的结果，最终结果计算绿色项的百分比：绿色Green:供应商有成熟的/好的质量系统或过程，并得到有效执行。黄色Yellow:供应商有相关系统或过程,但是没有得到有效执行。Red:供应商质量系统或过程不完善，或者现有的系统或过程风险比较高。Top10not-meetfrom10monthsdata1.FMEA—Failuremodenotfullyidentified,severitynotconsidereffectstofinalcustomer,SODlowranking,FMEAnotreviewedandupdatedperiodically.2.Bypass—SuppliernotunderstandtherequirementforBypass,nobypassprocess3.FastResponseandteamproblemsolving—noteffectiveFR,problemsnotclosedonatimelymanner4.Maintenance—Sparepartsnotmanagedwell,maintenanceplannotfollowed,downtimedatanotusedforimprovement.BIQS-1NonconformingMaterial/MaterialIdentification合格/不合格物料的区分要求：1.有不合格零件的处理流程，员工理解如何处理不合格/可疑零件。2.合格物料得到正确的处理，存储和识别。3.对不合格/可疑品进行清晰的标识/隔离，以进行评价和处理。（例如红/黄/绿颜色）4.有相应的遏制方法来确认有效的断点已经被建立，遏制行动和结果要保留记录。5.零部件的追溯要求审核关注点：1.现场抽样确认员工理解如何处理不合格/可疑零件。2.确认现场及物料存储区域合格物料得到正确的处理，存储和识别（譬如温湿度要求，保质期要求,静电防护要求等BIQS25contamination）。3.确认现场不合格/可疑品进行了清晰的标识和隔离，对可疑品/报废品有适当的防护以避免损坏，定期回顾并清理不合格品/可疑品(BIQS23FF/FB)。4.检查不良遏制记录，确保遏制措施涵盖到各个环节（从来料到客户端）。OK-001Rev:11/12Date:Smart#:Family/RPO:Part#:Serial#:TestOrder#:LastOp/Area:TaggedBy:ReasonChecked:OKFORUSESC-001Rev:11/12Date:Smart#:Family/RPO:Part#:Serial#:TestOrder#:LastOp/Area:TaggedBy:ReasonforSCRAP:SCRAPDONOTUSE!SH-001Rev:11/12Date:Smart#:Family/RPO:Part#:Serial#:TestOrder#:LastOp/Area:TaggedBy:ReasonforSUSPECT:SUSPECTHOLD例子：用红黄绿标签识别零件状态对可疑品/不合格品进行隔离区分的例子不合格物料：包含供应商来料不良，过程产生的缺陷件，成品不良，物料超过保质期等。ProblemfoundContainRootcauseUpdatestandardCloseB