Business ENGLSIH Business TRAVEL 商务英语商务旅行

BusinesstravelBusinessTravela.Makeaphonecallb.Businesstravelb.Businesstravel国际航班internationalflight国内航班domesticflight航班号flightnumber往返机票round-tripticket单程机票one-wayticket头等舱firstclass商务舱businessclass经济舱economyclassb.Businesstravel商务旅行2.1AttheairportMakingenquiries我想询问下周三到纽约的航班。I’dliketoaskabouttheflightstoNewYorkonWednesday.每周从广州到洛杉矶有多少航班？HowmanyflightsaretherefromGuangzhoutoLosAngelesaweek?周末有早班/夜间/直达航班吗？Haveyougotanymorning/night/anon-stop/directflightsonSunday?需要飞行多久？Howlongwilltheflighttake？b.Businesstravel商务旅行2.1AttheairportMakingreservationsI’dliketobookabusinessclasstickettoParis.CanIreserveafirstclassreturntickettoNewYorkforDecember14,please?Justaminute,please.I’llseeifthereareticketsavailable.um,yes,whichflightdoyouwanttoorder?Whendoesthefirstflightdepart/leave?Whenisthedeparturetime/arrivaltime?……Isthereadiscountforanightflight?Whatspecialtermsarethereforgroups/companybooking?Whatdiscountsdoyouoffer?b.Businesstravel商务旅行2.1AttheairportUsefulexpressionsyouarenotallowedtotakedangerousarticlesaboard.WelcomeonboardFlight859ChinaSouthernAirlinesfromGuangzhoutoChicago.What’syourseatnumber,please?Ourplaneisabouttotakeoff.Pleasefastenyourseatbeltandputyourseatinanuprightposition.BA847toTokyoisboardingatGATE4.b.Businesstravel商务旅行Nowyourturn情景模拟SITUATION:Mr.DavidandseveralothermanagersaregoingtoattendtheShanghaiAPECCEOSummitnextmonth.Beingasecretary,youareresponsiblefortheplanningofhistrip.1.Callingthebookingofficetobookanairlineticket.2.Buyingtheticketattheairport入境大厅arrivallobby出境大厅departurelobby海关申报处customsservicearea免税商品duty-freegoods应交税商品dutiablegoodsb.Businesstravel商务旅行商务签证businessvisa护照Passport签证visa入境记录卡embarkationcard出境记录卡disembarkationcard2.2Attheclearance通关时2.2Attheclearance请出示一下护照，可以吗？MayIseeyourpassport,please?你要在美国逗留多长时间？HowlongareyougoingtostayinAmerica?我会停留一个星期。Iwillstayforoneweek.你此行的目的是什么？Whatisthepurposeofyourvisit?您有要申报的东西吗？Doyouhaveanythingtodeclare?我没有东西要申报。Ihavenothingtodeclare.b.Businesstravel商务旅行2.2AttheclearanceAnythingtodeclare?/Doyouhaveanythingdutiable?没有，我来这里是观光的。No,I’mhereforsightseeing.您携带任何酒类或香烟吗？Yes,Ihavetwobottlesofwhisky.您必须为这项物品缴费税金。Youhavetopaydutyonthis.请填写申报卡并且交给出口处的官员。Pleasegivethisdeclarationcardandgiveittotheofficerattheexit.b.Businesstravel商务旅行Nowyourturn情景模拟SITUATION:Mr.DavidhaslandedonNewYork.Heisinthearrivallobbywaitingfortheregularcustomscheck.Hewasaskedafewsimplequestionsandhasnothingtodeclare.PassportcheckOccupationDurationofvisitPurposeofvisitDutiablearticles2.3Atthehotelb.Businesstravel商务旅行登记入住check-in退房时间check-outtime客房服务roomservice前台frontdesk电话叫醒服务wake-upcallGoodafternoon,whatcanIdoforyou?/MayIhelpyou?我想订一间单人间/双人间/套房,要两个晚上。I’dliketoorderasingleroom/adoubleroom/asuitefortwonights.Yes,sir.Adoubleroomfortwonights.right?是的。请问房价多少？Yes.Whatistherateplease?/What’stheroomchargepernight?/Howmuchdoesitcost?45美元一晚。如果您住四天，可以享受九折优惠。$45pernight,butyoucanenjoya10%discountforafour-nightstay.b.Businesstravel商务旅行2.3AtthehotelGoodafternoon,whatcanIdoforyou?/MayIhelpyou?我想订一间单人间/双人间/套房,要两个晚上。I’dliketoorderasingleroom/adoubleroom/asuitefortwonights.Yes,sir.Adoubleroomfortwonights.right?是的。请问房价多少？Yes.Whatistherateplease?/What’stheroomchargepernight?/Howmuchdoesitcost?45美元一晚。如果您住四天，可以享受九折优惠。$45pernight,butyoucanenjoya10%discountforafour-nightstay.b.Businesstravel商务旅行2.3Atthehotel我住两个晚上。房费包括早餐吗？Iwouldstayherefortwonights.Isbreakfastincluded?yes,andtheleisurefacilities.Ok.房费一共$90,押金$50,一共$140,押金退房时返还。您是现金还是刷卡？Youhavetopay$90fortheroomand$50forthedeposit,that’s$140intotal.We’llrefundthedepositwhenyoucheckout.Cashorcard?Cash.Hereyou’re.Thankyou.CouldIhavealookatyourpassportplease?…Iwishyouapleasantstayhere.b.Businesstravel商务旅行2.3Atthehotel我要早上8:00的电话叫醒服务。Iwonderifyouhavethemorningcallservice.Iwouldliketohaveawake-upcallat8:00inthemorning.退房时间在几点？Whenischeck-outtime?b.Businesstravel商务旅行2.3AtthehotelNowyourturn情景模拟SITUATION:Mr.Davidarrivesatahotel.Heistryingtobookadouble-bedroomforatwo-nightstay.1.askingtheprice2.payfortheroom3.wake-upservice我想要两张床的双人房。I'dlikearoomfortwowithseparatebeds.我想在303房加一张床。I'dlikeanextrabedforroom303.您能帮我调下空调吗？太热了。Couldyoupleasehelpmeadjusttheairconditioning?It’stoohothere.请问我的房间可以拨打国际长途吗？CouldImakeinternationalphonecallsfrommyroom?Sure.Justdial09togetanoutsidelineanddialthenumberasusual.b.Businesstravel商务旅行2.3AtthehotelNowyourturn情景模拟SITUATION:Mr.Davidcalledthehotelservicecenterto:1.Helpadjusttheairconditioning.2.AskhowtocallbacktoChinaSmalltalk:1.Whatexpensedopeopletypicallyincuronabusinesstrip?Andhowshouldcompaniescontrolbusinesstravelexpenses?2.Whataretheadvantagesanddisadvantagesofone-childpolicy?DiscussionandPresentation:LosingManagerialStaff管理层人才的流失Somemanagersareleavingyourcompanyinrecentyears,andyourcompanyisworriedaboutthesituation.Youhavebeenaskedtomakerecommendationsaboutthesituation.Discussthesituationtogether,anddecide:whysomemanagersareleavingyourcompanyhowtoimprovethesituation近年