人力资源管理练习题-developing

DevelopingEmployeesMultipleChoice1._____providesnewemployeeswiththebasicbackgroundinformationrequiredtoperformtheirjobssatisfactorily.a.Employeerecruitmentb.Employeeselectionc.Employeeorientationd.Employeedevelopmente.Training(c;easy;p.268)2.Orientationtypicallyincludesinformationon_____.a.employeebenefitsb.personnelpoliciesc.dailyroutined.safetymeasurese.alloftheabove(e;easy;p.268)3.Themethodsusedtogiveneworpresentemployeestheskillstheyneedtoperformtheirjobsarecalled_____.a.orientationb.trainingc.developmentd.appraisale.management(b;easy;p.270)4.Employersusea(n)_____toensurethatemployeesareworkingtowardorganizationalgoals.a.performancemanagementprocessb.employeeorientationprogramc.managementbyobjectivesprogramd.rewardsprograme.just-in-timesystem(a;moderate;p.270)5.Whichofthefollowinghasthehighestinfluenceonorganizationaleffectiveness?a.appraisalb.feedbackc.trainingd.goal-settinge.technology(d;moderate;p.270)1446.Thefirststepinatrainingprogramisto_____.a.assesstheprogram’ssuccessesorfailuresb.presenttheprogramtoasmalltestaudiencec.designtheprogramcontentd.conductaneedsanalysise.trainthetargetedgroupofemployees(d;moderate;p.270)7.Whatisthesecondstepinthetrainingprocess?a.assesstheprogram’ssuccessesorfailuresb.presenttheprogramtoasmalltestaudiencec.designtheprogramcontentd.conductaneedsanalysise.trainthetargetedgroupofemployees(c;moderate;p.270)8.Thethirdstepinthetrainingprocessisto_____.a.assesstheprogram’ssuccessesorfailuresb.presenttheprogramtoasmalltestaudiencec.designtheprogramcontentd.conductaneedsanalysise.trainthetargetedgroupofemployees(b;moderate;p.270)9.Thefourthstepinthetrainingprocessisto_____.a.assesstheprogram’ssuccessesorfailuresb.presenttheprogramtoasmalltestaudiencec.designtheprogramcontentd.conductaneedsanalysise.trainthetargetedgroupofemployees(e;moderate;p.270)10.Whatisthefinalstepinthetrainingprocess?a.assesstheprogram’ssuccessesorfailuresb.presenttheprogramtoasmalltestaudiencec.designtheprogramcontentd.conductaneedsanalysise.trainthetargetedgroupofemployees(a;moderate;p.270)14511.Jamesiscurrentlyidentifyingthespecificjobperformanceskillsneeded,analyzingtheskillsofprospectivetrainees,anddevelopingknowledgeandperformanceobjectivesbasedonthedeficiencieshefinds.Jamesisworkingonthe_____stepinthetraininganddevelopmentprocess.a.firstb.secondc.thirdd.fourthe.fifth(a;moderate;p.270)12.Whichofthefollowingisnotaconsiderationwhendesigningatrainingprogramthatmotivatesthetrainees?a.providetheopportunitytoapplythematerialb.providepromptfeedbackc.utilizeahalforthree-fourthsdayscheduled.paythetraineesforthetimespentintraininge.allowtraineestosettheirownpace(d;moderate;p.271)13.Whichofthefollowingisrecommendedfortrainingsessionstomaximizelearning?a.afulldayb.ahalf-dayc.onehourd.threehourse.twohours(b;moderate;p.272)14.Ifanemployerfailstotrainanemployeeadequatelyandanemployeesubsequentlydoesharmtoathirdparty,thecourtcouldfindtheemployerliablefor____.a.negligenthiringb.discriminationc.negligenttrainingd.occupationalfraude.adverseaction(c;moderate;p.272)14615.Whichofthefollowingstepswillnothelpemployersprotectthemselvesagainstchargesofnegligenttraining?a.confirmemployeeclaimsofskillandexperienceb.provideextensivetrainingc.evaluatethedegreetowhichtraininglowersrisksassociatedwithjobd.payemployeesfortimespentintraininge.alloftheabovewillhelpemployersprotectthemselves(d;difficult;p.272)16.Underwhichsituationbelow,shouldanemployerpayanemployeefortimespentintraining?a.thetrainingprogramisvoluntaryb.thetrainingprogramisdirectlyrelatedtothetrainee’sjobc.thetraineedoesnotperformanyproductiveworkduringtheprogramd.thetrainingprogramisconductedoutsideworkinghourse.thetrainingprovidesnoimmediatebenefittotheemployer(b;difficult;p.273)17._____isadetailedstudyofthejobtodeterminewhatspecificskillsthejobrequires.a.Needsanalysisb.Taskanalysisc.Performanceanalysisd.Trainingstrategye.Developmentplanning(b;easy;p.273)18.Employerscansupplementthejobdescriptionandspecificationwitha_____thatconsolidatesinformationregardingrequiredtasksandskillsinaformatthatishelpfulfordeterminingtrainingrequirements.a.performancerecordformb.trainingassessmentformc.taskanalysisrecordformd.skillsheete.workfunctionanalysis(c;moderate;p.273)19.Ataskanalysisrecordformcontainsallofthefollowinginformationexcepta.tasklistb.requiredskillsetc.qualityofperformanced.employeenamee.performanceconditions(d;moderate;p.273)14720.Employerscanidentifytrainingneedsfornewemployeesby_____.a.reviewingjobdescriptionsb.reviewingperformancestandardsc.performingthejobd.questioningcurrentjobholderse.alloftheabove(e;easy;p.273)21.Theprocessofverifyingthatthereisaperformancedeficiencyanddeterminingifsuchdeficiencyshouldbecorrectedthroughtrainingorthroughsomeothermeansiscalled_____.a.needsanalysisb.taskanalysisc.performanceanalysisd.trainingstrategye.developmentplanning(c;moderate;p.273)22.Thefirststepinaperformanceanalysisisto_____.a.comparetheperson’sperformancetoidealperformanceb.evaluateproductivityperemployeec.assessnumberofemployee-relatedcustomercomplaintsd.evaluatesuper