质量保证-SBM

软件质量保证深圳市利波华管理工程有限公司SHENZHENBENESINOMANAGEMENTENGINEERINGCO.，LTD.一、模型要求1目标目标1软件质量保证活动是有计划的目标2软件产品和活动对于适用标准、规程和需求的遵循情况得到客观验证目标3受影响的组和个人得到软件质量保证活动和结果的报告目标4高级管理者处理不能在软件项目内解决的不一致性问题3执行承诺承诺1项目遵循拟定的组织政策实施软件质量保证执行能力能力1存在负责协调和执行项目SQA的组能力2提供充足的资源和资金执行SQA活动能力3培训SQA组的成员执行SQA活动能力4软件项目的成员接受SQA组的任务、职责、权威和价值的定位执行活动活动1按照文件规程为软件项目准备SQA计划活动2按照SQA计划开展SQA组的活动活动3SQA组参与项目软件开发计划、标准和规程的准备和评审活动4SQA组评审软件工程的活动以验证一致性活动5SQA组审核指定的软件工作产品以验证一致性活动6SQA组定期向软件工程组报告其活动结果活动7按照文件规程文件化在软件活动和软件工作产品中识别的偏离，并加以处理活动8适当时，SQA组与顾客的SQA人员一起对其活动和发现进行定期评审。测量和分析测量1进行测量以确定SQA活动的成本和进度状况验证执行验证1高级管理者定期评审SQA活动验证2项目经理在定期和事件驱动基础上评审SQA活动验证3独立于SQA组的专家定期评审项目的SQA组的活动和软件工作产品三。工作流程ApprovalFormCreateEstimatesREQUIREMENTSMANAGEMENTDefinitionAnalysisProposalandProjectPlanningReplanningneeded?PROJECTPLANNINGESTIMATIONCOMMITMENTCONTROLPROJECTTRACKINGPROJECTMANAGEMENTREVIEWSSOFTWAREQUALITYASSURANCEReturntoCommitmentPointORwhenProjectisCompleteGotoDeliveryPointInitialPlanningReviewEstimatesCommitmentNegotiationCommitmentPointCommitmentTrackingCompareActualstoPlansEvaluateStatusandPerformanceRequirementsStatusTrackingStatusMeetingsProjectReviewsCommitmentReviewsAnnualSQAPlanConductAuditsPostmortemUpdateHistoricalDatabaseRequirementsChangeControlReplanningAdditionalEstimatesNewCommitmentNegotiationDeliveryPointNoYesReportauditresultsatend-of-audit,end-of-month,end-of-phasePlanapproved?Isittimeforquarterlyreview?ObtaindirectionandprioritiesfromSteeringCommitteeandprepareannualSQAplanDevelopdetailedauditproceduresandcriteria,providetrainingConductauditsSteeringCommitteeOversightActivitiesAuditPlanningandExecutionActivitiesReviewSQAplans,non-complianceitems;assignactionitemsfornon-complianceitemsDocumentanddistributenew/revisedplanYESYESNONOEscalatetodirectorReviewandapproveannualSQAplanNeedtoescalatetodirector?NeedtoreviseSQAplan?YESNONOYES三。案例分析详见参考资料No7&No84四。注意事项