质量周例会

质检部质量周例会报告QualityInspectionDepartmentWeeklyReportW16报告单位：质量中心质检部报告人：张岳军质量周例会WeeklyQualityReport一、部品1、质量数据概况qualitydatasummary2、质量数据推移及分析qualitydataprocessandanalyse部品品质MO延误率TheMOdelayratewithcomponents关键部品工程不良率TheDefectrateonlinewithKeycomponents关键部品批次合格率ThePasslotsratewithKeycomponents来料异常关闭Thecomplaintimelyclosedratewithincoming生产异常关闭Thecomplaintimelyclosedratewithproduce3、本周产生的投诉Thecomplaininthisweek二、产品品控1、质量数据概况qualitydatasummary2、SMT-交验合格率SamplingInspectionAcceptRatioofSMT3、C4交验不合格率SamplingInspectionDefectrateofC43.1TCL品牌包装交验不合格率及主要影响因素3.2ALCATEL品牌包装交验不合格率及主要影响因素3.3MOTO品牌包装交验不合格率及主要影响因素4、外协贴片质量状况thequalityissueonOEMmountingside4.1直通率PRY4.2各机型直通明细thepassrateforeveryproject4.3总装反馈外协贴片质量状况thequalityissueonOEMmountingside4.4、总装反馈外协贴片各机型前五项不良汇总Top5defectforeveryprojectsonOEMmountingside.5、停线的质量问题QualityIssueforLineStop6、C2例行实验报告状况C2WeeklyTestReport7、质量异常关闭率QualityAbnormityCloseratio8、客户投诉CustomerComplaint三、所需支持1、质量数据概况qualitydatasummary2、质量数据推移及分析qualitydataprocessandanalysis部品品质MO累计延误率TheMOdelayratewithcomponents关键部品工程不良率TheDefectrateonlinewithKeycomponents关键部品批次合格率Theincominglotsacceptanceratewithkeycomponents来料异常关闭率Thecomplaintimelyclosedratewithincoming生产异常关闭率Thecomplaintimelyclosedratewithproduce3、本周产生的投诉Thecomplaininthisweek部品质量周报WeeklyReportofComponents质检部SQAW16(2010.04.10~2010.04.16）2010年度目标值Target(Q1)2010年度零点值Zero(Q1)本周实际值performance部品品质MO累计延误率TheMOdelayaccumulatedratewithcomponents≤1.8%2.25%1.08%关键部品工程不良率TheDefectrateonlinewithKeycomponents≤750PPM1000PPM738PPM关键部品批次合格率Theincominglotsacceptanceratewithkeycomponents≥98.0%88.0%96.5%生产投诉关闭率Thecomplaintimelyclosedratewithproduce≥95%80%100%来料异常关闭率Thecomplaintimelyclosedratewithincoming≥95%80%88.1%1.质量数据概况qualitydatasummarysummary：目标值≤1.8%，本周累计值：1.08％，达标。Thecumulativerateis1.08%,whichmeetthetargetthisweek(target:≤1.8%)部品品质MO累计延误率TheMOdelayratewithcomponents2.质量数据推移及分析qualitydataprocessandanalysis0%1%2%3%4%5%6%7%8%9%10%051015202530MOdelaytimescausedbycomponents57271261514171212822513detayrate0.8%1.2%2.60%1.30%0.50%1.40%0.70%0.90%0.50%0.80%0.70%1.40%1.70%1.70%cumulativerate3.8%3.3%3.10%2.80%2.39%2.18%1.84%1.67%1.49%1.24%1.07%0.98%1.00%1.08%target2.50%2.50%2.50%2.50%1.80%1.80%1.80%1.80%1.80%09-Apr09-May09-Jun09-Jul09-Aug09-Sep09-Oct09-Nov09-Dec10-Jan10-Feb10-MraW15W16部品品质MO累计延误率TheMOdelayratewithcomponents2.质量数据推移及分析qualitydataprocessandanalysis部品partMO延误率delayrate描述description原因及对策causeandactionSQAOpen/close耳机earphone12/491=2.4%联韵耳机存在质量隐患headerhavequalityrisk【根本原因】麦克风和喇叭线路短路导致啸叫。因为锡线杂质导致微短【Rootcause】micandspeakerlineshortcausehowling，becausetinlineissue【长久对策】更换锡线厂家【Long-termaction】changetheTinsupplier陈秀峰open部品品质MO累计延误率TheMOdelayratewithcomponents2.质量数据推移及分析qualitydataprocessandanalysis部品partMO延误率delayrate描述description原因及对策causeandactionSQAOpen/close电池batteries1/491=0.2%B92plusPA+(EU)插入电池难取Putoutbatterydifficultly.【根本原因】电池长度超出规格范围.【Rootcause】ThelengthofbatteryisoutofSpec.【长久对策】对电芯长度和电池底片进行分档，按上中下电芯配上中下底片。【Long-termaction】Setthreelengthlevelofcellandbottomplastic,andthenmatchthecelltothecorrespondinglevelofbottomplastic.陈华武Close关键部品工程不良率（总）TheDefectrateonlinewithKeycomponents(total)450500550600650700750800850900950NGratePPM703806879882667586701892816653607631537738Target(PPM)90090090090090090090090090075075075075075009-Apr09-May09-Jun09-Jul09-Aug09-Sep09-Oct09-Nov09-Dec10-Jan10-Feb10-MarW15W162.质量数据推移及分析qualitydataprocessandanalysis本周关键部品工程不良率为738PPM，达标（目标：≤750PPM），相对前一周上升了201PPM.Thisweek,keycomponentsdefectsrateonlinewas738PPM,whichmeetthetargetthisweek,andUPby201PPMascomparedwiththedatalastweek.(target:≤750PPM)关键部品工程不良率（总）TheDefectrateonlinewithKeycomponents(total)本周&上周比较，部品不良率发生变化较大的前三项如下：Thetop3componentsincreasing/decreasingDefectratecomparedtolastweek’sdata:不良率状态PPMstate部品components目标值target本周不良率ThisweekPPM上周不良率lastweekPPM下降decreasingPCB≤800393574FPC软板≤800554771耳机headset≤10068145上升increasingTFTLCD≤300023291816按键keypad≤12001387687壳plastic≤15001160837以目标值为参照物，本周影响工程不良率较大的前三项如下：Thetop3componentsmosteffectDefectratesinthisweek:状态state部品components目标值target本周不良率ThisweekPPMTop3goodcomponents壳plastic≤15001160包材package≤500252PCB≤800393Top3nogoodcomponents喇叭speaker≤600673咪头mic≤200295按键keypad≤120013872.质量数据推移及分析qualitydataprocessandanalysis部品part问题点issue原因分析RootCause改善对策actionSQAOpen/close喇叭speaker673PPM联创，1219PPM，U91蜂鸣杂音lianchuangU91speakercacophony【流出原因】测试时未发现，运输后造成。【Outflow】transportcausethedefect【根本原因】异物，极板歪，残胶【Rootcause】rubbish，poleslope，rudimentalglue.【临时对策】库存挑选【temporaryaction】sortingthestorage【长久对策】5S管理，规范作业，加强现场检验。【Long-term】5Smanage，reinforceWI，spotinspection.陈楠open咪头mic295PPMAAC，397PPM，B82无受话AACB82MICnosound【流出原因】出货时包装将不良品混入造成【Outflow】mixthebadnessintotheshipment.【根本原因】无声产品全部为膜片放反不良产品【Rootcause】filmsetreversecausenosound【临时对策】库存产品肃清退给供方返工挑选【temporaryaction】insulatethestoragetosuppliersorting【长久对策】导入光纤自动识别膜片位置；货架单独摆放良品【Long-term】guidetheautoidentifysystem;andputgoodproductsolely陈楠open2.质量数据推移及分析qualitydataprocessandanalysis影响部品工程不良率前三项分析top3analysisofTheDefectrateonlineofKeycomponents部品part问题点issue原因分析RootCause改善对策actionSQAOpen/close按键keypad1387PPM建欣